Do no purchase
I downloaded this app looking for a way to change my birth control and get acne medication. Over the past week, they’ve charged me $80 and have been unable to send any of the prescriptions through saying “my pharmacy doesn’t take my insurance” but I quite literally WORK at the cvs they say they can’t fill it at. Since then, they’ve refused to refund me and have only offered full cash payment at the pharmacy, which if I wanted that I would’ve just gone through the pharmacy.. I got Nurx thinking it could fill the prescription for me but it cannot. Just go to a clinic or doctor if you need one- DONT waste your time with this app and DONT put in your card info when it asks, they are trying to charge you up front without consent, and will not notify you.
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Scam
Charged me$59 then $10 yet never shipped my medicine out, won’t respond to me. Will be disputing this purchase .
Unreliable
I’ve been a patient for years and this year they just forgot to process one of my prescriptions for months. I specifically got this service because they automatically refill and mail meds so that I don’t need to do the mental labor of remembering to handle that. I am in a huge amount of pain now waiting for them to renew my prescription which they neglected for months. They offered to send my prescription to a local pharmacy but that won’t change the wait time I have in excruciating pain. The app is also very slow these days taking up to a minute to load (it’s not my internet) and every different type of care (reproductive, acne, etc) has two different chats, one medical and one service, and they don’t communicate with each other so I get a lot of duplicate or contradictory messages. Planning to change service providers after this super neglectful and disappointing experience.
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Good service, awful app
They’re a good online pharmacy for birth control and acne medication but their app is terrible. Glitchy, badly organized, and very hard to get accurate info, such as keeping track of past orders and seeing when your next one it (in theory these functions exist, but like it said it’s glitchy and poorly organized that it’s not easy to parse thru). If it weren’t for the app, it’d be a 5 star rating from me
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Headache
Every refill they tried to change what birth control I was on that is perceived to me for certain reasons. They will push whatever brand pays them to be pushed and completely ignore medical needs while charging you for the “advice”. Scam of an app and they don’t save your info so prepare to have the same conversation every time like it’s brand new.
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