Terrible App
This is one of the most poorly designed apps I've ever tried to use. It is all AI, no real people or help, and the half of the interfaces don't work at all or are nonexistent.
RRedbird62
Get it before they get sued
Didn’t ask for my I.D. or facial scan to confirm it. Super easy to fake a profile to get meds; especially dangerous for minors. Anyone can say they’re 18 and get something.
You don’t get to have a video call with a provider. They just have you fill out a questionnaire and then they message you what prescription they want to put you on. You approve and they ship it out (a 3 month supply, FYI, so not great if you want to start with one month in case you have a bad reaction).
The app itself is poorly organized and hard to find what you’re looking for. They don’t make next steps clear.
The app is also clearly designed to upsell you. They ping you for an intake for a service you haven’t requested, they are constantly showing you other “programs”, and they mark them as “trending”. As if I’m going to get on meds for something just because it’s trending. It’s insulting and clearly aimed at teenagers who are more susceptible to that kind of FOMO advertising.
There is so much distracting promotion of other programs/treatments in the app that it’s hard to see what actually applies to you.
Also, you don’t even get to message an MD or DO. It’s always a nurse practitioner. I asked them to review my recent lab work to make sure it was safe for me to get on meds and they didn’t have a way for me to upload it. Said I could type the results in. Copy and paste doesn’t work well with column data so it didn’t work and they didn’t care. Gave me the meds anyway. I had an RN friend review my labs, but if you don’t have someone like that the Hers team won’t catch it if there’s an issue. They just tell you to tell your other doctors what meds you’re on so the other doctors can handle it. That’s gonna get them sued when someone has a bad reaction. They should do their part to make sure the meds they give you are safe for your medical history and other conditions, not pass the buck.
The ease with which you can get a script without verifying your identity or meeting with a provider is scary and I’m sure it’s not going to end well.
If you’re a parent (even of college students) investigate if you see the app on your kid’s phone.
You don’t get to have a video call with a provider. They just have you fill out a questionnaire and then they message you what prescription they want to put you on. You approve and they ship it out (a 3 month supply, FYI, so not great if you want to start with one month in case you have a bad reaction).
The app itself is poorly organized and hard to find what you’re looking for. They don’t make next steps clear.
The app is also clearly designed to upsell you. They ping you for an intake for a service you haven’t requested, they are constantly showing you other “programs”, and they mark them as “trending”. As if I’m going to get on meds for something just because it’s trending. It’s insulting and clearly aimed at teenagers who are more susceptible to that kind of FOMO advertising.
There is so much distracting promotion of other programs/treatments in the app that it’s hard to see what actually applies to you.
Also, you don’t even get to message an MD or DO. It’s always a nurse practitioner. I asked them to review my recent lab work to make sure it was safe for me to get on meds and they didn’t have a way for me to upload it. Said I could type the results in. Copy and paste doesn’t work well with column data so it didn’t work and they didn’t care. Gave me the meds anyway. I had an RN friend review my labs, but if you don’t have someone like that the Hers team won’t catch it if there’s an issue. They just tell you to tell your other doctors what meds you’re on so the other doctors can handle it. That’s gonna get them sued when someone has a bad reaction. They should do their part to make sure the meds they give you are safe for your medical history and other conditions, not pass the buck.
The ease with which you can get a script without verifying your identity or meeting with a provider is scary and I’m sure it’s not going to end well.
If you’re a parent (even of college students) investigate if you see the app on your kid’s phone.
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Ccmodes
App difficult to use
I find the app difficult to use. It’s confusing on how to navigate from one part to the next. Sometimes it tells me there are messages when there are none.
They sent me a free scale to use and it’s supposed to take body metrics, but apparently it doesn’t because in the app those are still blank.
When I was exploring the app at one point, I checked out a section about lab work, but I’m not pursuing that because of the added expense, however, now whenever I go on the app, it tries to get me to complete it. I don’t see a way to tell it that I’m not going to do that so it stops asking.
I will be switching to a different provider for this service due to the difficulty.
They sent me a free scale to use and it’s supposed to take body metrics, but apparently it doesn’t because in the app those are still blank.
When I was exploring the app at one point, I checked out a section about lab work, but I’m not pursuing that because of the added expense, however, now whenever I go on the app, it tries to get me to complete it. I don’t see a way to tell it that I’m not going to do that so it stops asking.
I will be switching to a different provider for this service due to the difficulty.
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TTinketew
Don’t do it!!!
I placed a 6 month order for $174 and canceled a day later. Not they are only sending me one bottle of minoxidil I’m not going to use and they refuse to give me my $174 back because no refunds. I read that this will make your hair grow everywhere and could give you heart problems. Please take my $174 lesson to heart.
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Hhonestlyyyyyyyyyyy
Order
I’m very dissatisfied that it’s been months and I’m still waiting for my order
MMM_gaming
