Use
Why am I having trouble opening the app
They really need to update the app
I’ve been using IVIM Health for two years, and at this point, the app experience and monthly membership fee are incredibly frustrating.
The app will send notifications saying I’m due for a refill, but when I actually try to refill, it tells me I’m not due yet and need to wait. The workaround is to log into the website instead, but after two years, this really shouldn’t still be an issue. If you’re going to have an app, it should actually work properly and provide accurate information.
On top of that, you’re charged a monthly membership fee just for access to the service, while still having to pay separately for the medication itself. After using the service for two years, I honestly don’t see the value in the monthly fee—especially when basic things like the refill process still don’t work correctly in the app.
The medication/service itself may be fine, but the technology and membership model need serious improvement.
The app will send notifications saying I’m due for a refill, but when I actually try to refill, it tells me I’m not due yet and need to wait. The workaround is to log into the website instead, but after two years, this really shouldn’t still be an issue. If you’re going to have an app, it should actually work properly and provide accurate information.
On top of that, you’re charged a monthly membership fee just for access to the service, while still having to pay separately for the medication itself. After using the service for two years, I honestly don’t see the value in the monthly fee—especially when basic things like the refill process still don’t work correctly in the app.
The medication/service itself may be fine, but the technology and membership model need serious improvement.
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Clumsy and useless
I downloaded the app. It has my Erin weight it’s confusing and isn’t a very well thought out app. It’s to difficult to use and just a waste of space as of right now. You really should change things and allow ones to change their info so it is correct.
Poor app
This app always has issues very slow sometimes will not open!
App only works half of the time
You have to constantly update the app Manually and it doesn’t save previous information. The meds works the physicians are great. The app is MEH!
