Scam artist
My HSA card has been blocked because of this company and the fact that their receipts don't include all the information the HSA company demands. But because I'm not paying I can't message billing directly on the app. I have emailed the company on multiple occasions so that I have a paper trail. Still no response. So now am I not able to get my GLP1 but I also can't get any of my meds I need for my children because the HSA card can't be used.
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Wait time for call backs
I was on hold for 20 minutes then I decided to request a call back which was to be 9 minutes and they called back over hour later. I missed the call and started the process all over again and still have not received a call one and half later. This is the billing department. I will be canceling the service
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They don’t honor their promises!
I gave them my debit card information and they added more money per month! I am still wondering if I will get the one month supply! I doubt it! I canceled it, and stopped any further charges from them!
Terrible delivery
My package arrived completely hot. I had to throw it away. I spent over 90 minutes on hold this morning. This company is terrible and I will
Be filing against their practice. Go to Ro- much better.
Be filing against their practice. Go to Ro- much better.
App is worthless
Tried to renew my prescription and it does not work. Left a message for someone to get back to me and it took hours.
