Medication Delays
I have had a great experience with Zealthy until this last order. I have been using medication from Zealthy for over a year. Around October 2025 my medication was delayed d/t a pharmacy compounding issue. I sent a message, they sent the Rx to a different pharmacy, and I didn’t miss any doses.
I ordered 6 months of my medication in June. I have missed 3 doses now(4 doses in a couple of days)
The medication is delayed with no information on when it will be available. I have messaged multiple times with no resolution. I just receive messages telling me they are working on it. This last message I sent asked about a refund so I could find a different company. 5 days with no response to this message from Zealthy.
I am not sure what the issue is. I ordered 10 days before I would need my medication per Zealthy recommendation. Not sure what to do at this point.
This would be a 5 star rating if the lasts 4 weeks were not included in the rating.
I ordered 6 months of my medication in June. I have missed 3 doses now(4 doses in a couple of days)
The medication is delayed with no information on when it will be available. I have messaged multiple times with no resolution. I just receive messages telling me they are working on it. This last message I sent asked about a refund so I could find a different company. 5 days with no response to this message from Zealthy.
I am not sure what the issue is. I ordered 10 days before I would need my medication per Zealthy recommendation. Not sure what to do at this point.
This would be a 5 star rating if the lasts 4 weeks were not included in the rating.
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Response from developer
Hello! I am truly sorry you’ve had to deal with this, especially after trusting Zealthy with your care for over a year. We completely understand how frustrating it is to miss multiple doses and receive limited updates. Please email me directly at lydia.mee@getzealthy.com so I can personally look into your order and help get this resolved as quickly as possible. Thank you!
Never trust them
I put my email into the website. Nothing more. Somehow they started charging me $135 for a membership I never signed up for (THROUGH APPLE PAY??). $600 I am out of now. My bank refuses to help since my dispute was denied. And I’ve called this company multiple times and only hear sorry we can’t help you since your account is active. Ummm hello! An account I never signed up for?? As well as I canceled whatever membership they unwillingly signed me up for in June once I found out about the charges. So how does an account that was canceled somehow become active again once I try to get my money back?? So tiring dealing with this company who only cares about scamming people for their money. I WANT MY MONEY BACK!!!
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Made me double pay
Payed twice to start an account no refund. Couldn’t even get meds because my payment didn’t work and I tried 2 different ways. Very bad communication because it’s mostly AI and you are lucky if you talk to a person. This is dangerous and unregulated. Do not waste your money like I did just go to hers or ro instead!
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Fraudulent company
Update: do not use this company. If there are any issues, there are no humans you can actually talk to. I had extreme side effects and wanted to decrease the dosage. The company repeatedly has sent the wrong dosage ignoring my issues. They have a long list of complaints on file with the better business bureau. Save yourself this headache and use another company.
They will respond quickly to take your money. When you need refills, they will not respond and you will run out of your GLP1 meds. There is no customer service for me to contact and I was charged 600 dollars for 6 months. Very unhappy with the product and am now having to escalate this so other people are not taken advantage of.
They will respond quickly to take your money. When you need refills, they will not respond and you will run out of your GLP1 meds. There is no customer service for me to contact and I was charged 600 dollars for 6 months. Very unhappy with the product and am now having to escalate this so other people are not taken advantage of.
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Don’t not recommended it’s a scam
Scammers
