Unprofessional
Ghosted by the first doctor and can’t start a new appointment through the app. Also no support whatsoever. Can’t get anything done.
App Sucks, Good Service
Google auth doesn’t work, also bug reporting in app doesn’t work. Bad.
So glitchy!
The app is horrible! It’s hard to find anything and is so glitchy!
Not for mental health care
Hims should not be managing people’s mental health. Firstly, the “doctors” just ask what drugs you want— They are not doctors, they’re drug dealers. Second, I noticed issues with bottle labeling that are potentially life-threatening (I reported this to Hims and received a generic response). Third, and most importantly, there is no consistency of care. Every time you chat with a “doctor”, it’s a different person. I’ve been trying to speak with someone about the medication I’m taking and I can’t even get through to a human. I just keep getting ai responses. I even took their “mental health assessment” questionnaire after 3 months on medication, and it was completely ignored. Erectile dysfunction, hair loss— fine. But stay away from people’s mental health.
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Deceptive pricing
Fell for an ad that said $39 would get me started... 39 is the membership... which once u pay they will then sell you the drug for 150 plus continued 150 per month membership... but none of that was at all clear until you paid the initial... if it seems odd to you that they want you to make a payment very early in the process, that's why.
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