ForwardPlant User Reviews

What users say

Top reviews

Pop up ads

The pop up ads are very frequent and very annoying.

Response from developer

Hi Kay and Jim, thanks so much for letting us know.Sorry the pop-up prompts felt too much — that’s definitely not the experience we want you to have.Just to clarify, we do have a few upgrade prompts to help support the free ID feature. Still, we hear you — we’re already working on making them appear less often and at better times. If you have ideas or want to share more about what bothered you, I’d really love to hear from you: forwardhorizontech@icloud.com.Thanks again for helping us make PlantJoy better. Best/Victoria, PlantJoy

False ad

Advertising this app as FREE TO USE… that’s false!

Response from developer

Carom1021, thank you for your feedback, and we’re truly sorry for any confusion. We do offer free features, including plant identification. Some features, such as plant diagnosis, are part of our premium version. If you have suggestions or need help, feel free to reach us anytime at forwardhorizontech@icloud.com. We really appreciate you helping us make PlantJoy better. Best/Victoria, PlantJoy

Won’t go past the leaf icon

I’ve tried deleting and downloading again. It just keeps shutting down

Response from developer

Sorry about the crash and truly appreciate you bringing this to our attention. 🙏 To help our team investigate, could you kindly email us at forwardhorizontech@icloud.com with the details of your device model and the version of PlantJoy you have installed? This will allow our technical team to identify the cause and work on a fix. Thank you so much for your patience and support — we really value having you with us. 🌱

This App

It did nothing that it said… it did not diagnose any of my plants or give me a remedy it only said it was sick. What a waste of time and space on my phone

Response from developer

Hi jailuv21, thank you for your feedback and we are sorry for the inconvenience. We noticed that to receive a detailed diagnosis and remedy in Plantjoy, after taking a photo, please make sure to click on the "Sick" plant card on the identification results page to view the diagnosis and treatment plan. Sometimes users may use the identification function without switching to the diagnosis mode, which can cause the diagnosis page not to appear. We would like to assist you further—please contact us at mail to: forwardhorizontech@icloud.com with a screen recording or photos showing the issue you encountered. We will respond promptly and help resolve the problem. Thank you for your support and understanding.

Waste of Money

This app doesn’t always correctly identify plants, about 30% of the time. I find the diagnoses are always the same (even on perfectly healthy plants) and specific remedies are not provided.

Response from developer

Hi TNP2828, We sincerely apologize that our plant identification and diagnosis features did not meet your expectations. To help our technical team investigate the issue on your specific device. Please help us by navigating to your "Garden" page, tapping "Settings" (top-right corner), and sending a report via the "Feedback" option. If you need help right away, please email our support team at forwardhorizontech@icloud.com. We appreciate your patience and for bringing this to our attention. Thank you.

Help

I have paid thru Dec. but am not able to use my camera in the app. As a result I am not able to use any of the ID or Diagnostic features.

Response from developer

Dear AuntieZel, Thank you for your feedback, and we sincerely apologize for the inconvenience. To enable camera permissions on iOS: Open Settings → Scroll down to Privacy & Security → Tap Camera. Find "PlantJoy" in the app list and toggle the switch to ON (green state). If the issue persists, try these additional steps: Force close and reopen the PlantJoy app after enabling permissions; Update to the latest iOS version (if pending) ; Reinstall the app to reset permission settings. Should you need further assistance, please contact our support team directly at forwardhorizontech@icloud.com. We’ll ensure your paid subscription benefits are fully restored. Best regards, The PlantJoy Team

I love my plants

Unfortunately I am not going to be able to afford the subscription which stinks. But I love this app❣️I can only enjoy my 3 free days. So THANK YOU VERY MUCH FOR THOSE🫛🫚🪴🪻🌱🌱

Not free

Advertised as free but you can’t even try it without signing up and providing a credit card. Then you get 3 days “free” and it’s $50 after that.

Response from developer

We apologize for the confusion. The free version (no credit card needed) offers core features (plant ID) permanently. The trial is for premium additions only. Please contact forwardhorizontech@icloud.com – we’ll help clarify.

"Spot-On Plant ID & Expert Care Tips - A Must-Have for Plant Lovers!" 🌿✨

🌟🌟🌟🌟🌟 Absolutely blown away by this plant identification app! The accuracy is spot-on - it correctly identified even my rarest succulents and tricky-looking herbs within seconds. But what truly sets it apart are the incredibly helpful plant care guides! I've become a better plant parent thanks to their practical tips on watering schedules, sunlight needs, and seasonal care. The daily plant insights and troubleshooting advice for common issues (like yellowing leaves or pests) have been lifesavers for my indoor jungle. Love how the interface makes plant care feel accessible for both beginners and experienced gardeners. If you want an app that grows with your plants (literally!), this is your green-thumb companion! 🌿📱
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Response from developer

Your enthusiasm is contagious! We designed the care guides to empower both new and experienced plant parents. Keep nurturing your indoor jungle – we’ll keep refining our tools to help your plant thrive! If you need assistance or have suggestions, don't hesitate to contact us at forwardhorizontech@icloud.com.

Easier manage my plants

This app has made it easier for me to manage my plants and learn more about their care, it truly works!

Caring for my winter plants

Was kinda helpful in caring for my rose garden ,was about to give up on them this winter .Turns out roses can live in a greenhouse if repotted well.

Response from developer

Winter rose care is tricky – great job saving your garden! We’re expanding cold-weather guides this season. Keep an eye out for new features! If you need assistance or have suggestions, don't hesitate to contact us at forwardhorizontech@icloud.com.

This APP makes my plant maintenance easier👍👍

I moved to a bigger house and bought a lot of plants, but due to poor management and watering, many plants had problems! I occasionally came across PlantJoy on social media and really liked plant identification and disease treatment. These maintenance tips are very practical and targeted, and the operation is simple and fun. I hope the product can provide more home maintenance functions and the price can be more favorable.
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All plants aren’t the same. Good for newbie.

Don’t plants just need water to grow ,no they need love and care .

Response from developer

Thank you for your support! Plants do need love and smart care! We’ll keep developing features to help users care plants better. Happy growing! If you need assistance or have suggestions, don't hesitate to contact us at forwardhorizontech@icloud.com.

My baby plant got diagnosed :it’s serious

Haven’t been taking care of my baby ,fancy app help me diagnose and has been helping out. Would recommend as plant doctor.

Response from developer

Your "plant doctor" compliment is the highest praise! We’re adding more diagnostic tools next quarter. Let’s keep your green babies healthy together! If you need assistance or have suggestions, don't hesitate to contact us at forwardhorizontech@icloud.com.

UI smooth pictures HD

love the quality pictures gallery and UI ,haven't exactly used all the features out .identification seems to be smooth and accurate .

Response from developer

We’re glad you appreciate the visual experience! Stay tuned – more HD content and smoother UI updates are coming soon. If you need assistance or have suggestions, don't hesitate to contact us at forwardhorizontech@icloud.com.

High identification accuracy

High identification accuracy

Plant & prob identification

Had to look up 2 dif plants at 2 dif times.
Each was identified differently with dif issues & suggested treatment plans !?!?!
NOT GOOD. And I’m NOT HAPPY.

Response from developer

We sincerely apologize for the inconsistencies. Our engineers are investigating – could you share the plant photos and timestamps with forwardhorizontech@icloud.com? We’ll provide revised analysis, thank you.

Totally DISSAPOINTED

Totally disappointed in the app all together. They holler it's free, it's free, but when you download the app it's a free trial, and x-amount of moneyto pay hhmonthly or yearly. I'm tired of being misled. I could have you this app, but I don't have it to spend on app.

Response from developer

We hear your frustration. we’ve made subscription terms more prominent pre-trial and we'll improve transparency constantly. If you need assistance or have suggestions, don't hesitate to contact us at forwardhorizontech@icloud.com.

Useful Features for my type of use case.

Not really into the flora exploration or scavenger lifestyle. Just looking to nurture my garden. Useful for my type of usage, if you happen to have get a deal subscription during colder off season .

Winter plants need love and Care

just finished setting up my winter greenhouse ,caring for plants i find needs the correct know how ..had to review them on their home remedies and diagnosis feature works well most of the time . The watering calendar is especially helpful because humidity in my greenhouse is a problem .

Response from developer

Thank you for trusting PlantJoy with your greenhouse journey! We're deeply honored to support dedicated plant lovers like you. Your expertise in plant care inspires our innovations – stay tuned for our upgrades designed specifically for greenhouse guardians. Let's keep nurturing beauty together! If you need assistance or have suggestions, don't hesitate to contact us at forwardhorizontech@icloud.com.