Faulty
Response from developer
We see that you’re running into issues syncing events. Feel free to click and submit your feedback. Our dedicated technical team will look into this and help resolve the problem. We appreciate your feedback.
“Optional parent approval before stars credit”
Response from developer
Thank you for your feedback. We are reviewing your suggestion regarding a parental lock option for task check-ins to prevent children from claiming rewards without completing tasks. We will take your requirement into consideration.
Even large font is now too small
Response from developer
Thank you for your feedback regarding the font size issue. Please click to submit your feedback ticket. Our technical team will provide you with an updated version containing relevant optimizations separately.
Crashes
Response from developer
Sorry for the freezing issue. Please reach out to our after-sales support team to get this problem checked.
Has some neat features, but also some awkward quirks
Response from developer
Thanks for your honest review! Both features you wanted are already released. You can select multiple family members for one chore, and custom Mon-Fri repeat schedules are ready to use. Note that Frame version device users need to wait for the next firmware update to access these functions. We appreciate your feedback and will keep improving our product!
Basic but good would love more smart home integration
Response from developer
Thanks a lot for your feedback! We’re glad you love the basic functions of our app. We have noted your request for integrations with iPhone Shortcuts, HomePod and smart home devices. Our team will discuss this linkage feature and consider developing it in upcoming versions. We truly appreciate your thoughtful suggestion!
Enhancement request
Response from developer
Thank you for your valuable suggestion! We’re happy to let you know that adding a calendar widget for iPhone (to display your schedule directly on the Home Screen) is already in our development roadmap. While it’s not available yet, we’re actively working on it for a future update. Stay tuned! As always, feel free to reach out with more ideas at mailto:fotocubeuserqa@gmail.com.
Feature Request – Landscape Calendar View for iPad
A landscape layout with a wider weekly or monthly view would make the app much more usable on iPad. I hope you’ll consider adding this in a future update.
Response from developer
Thanks a lot for your great suggestion! We’re glad you like our app on iPad. We’ve noted your request for a landscape calendar layout for iPad, as portrait-only display wastes plenty of screen space when using stands or keyboard cases. Our team will discuss adding wide weekly/monthly landscape views in upcoming updates. We really appreciate your feedback!
Set up
Response from developer
Could you let us know what problem you encountered during setup? Please reach out to our dedicated after-sales support team via email: fotocubeuserqa@gmail.com. Our professional support team will assist you in troubleshooting and solving this problem.
Review
Rubbish
Doesn’t work anymore
Response from developer
We’re truly sorry for the poor experience and the freezing issue affecting your use. Please try closing the app completely and restarting your device first. You can also check and update your app to the latest version to fix known glitches. If the problem persists, feel free to contact our dedicated support team at fotocubeuserqa@gmail.com. We’ll help you troubleshoot and resolve the issue promptly.
Can’t sync calendar
Response from developer
We sincerely apologize for the crash issue when tapping the import button, even with the latest app version. Please reach out to our dedicated after-sales support team via email: **fotocubeuserqa@gmail.com** Our professional support team will assist you in troubleshooting and solving this problem ASAP.
Syncing Issues
Response from developer
Hi there, Thank you for reaching out! We’re currently aware of an issue with importing iCalendar data directly from local calendars on the tablet, and our team is actively working on a fix—this will be resolved in an upcoming update. In the meantime, we recommend using iCloud calendar sync as a reliable alternative: Simply add your iCloud calendar link in the app (via the “Add” button), and your events will sync without needing to import local events. If you need help setting up iCloud sync or finding your calendar URL, just let us know—we’re happy to guide you step by step! Best regards,
User friendly
Response from developer
Thank you so much for your feedback and kind words! We really appreciate you taking the time to share your suggestion. Hiding specific tasks from the calendar view is a great idea, and we’ll definitely take it into consideration for future updates. So glad you’re enjoying the product!
Verification
Response from developer
Please check if your mailbox is full and make sure to check your spam or junk folder as well. You may also try again later. If you still do not receive the code, please contact our support team at fotocubeuserqa@gmail.com, and we will be happy to assist you.
App failing to register
Response from developer
Please make sure your email address is entered in a valid format, for example: 123456@gmail.com. If you are still experiencing this issue, please contact our support team at fotocubeuserqa@gmail.com and we will be happy to help you resolve it.
Doesn’t work
Response from developer
We're sorry to hear you're having trouble registering! Please check if your email inbox is full or look in your spam/junk folder for the verification code. You can also try registering with a different email address. If the issue persists, please contact our dedicated customer support team at mailto:fotocubeuserqa@gmail.com—they’ll be happy to assist you personally.
Good
It would be helpful if selecting a person displayed all their assigned tasks on one screen for easier tracking.
For habits, extending the duration beyond 30 days or allowing recurring habits would improve flexibility.
In the meal plan section, the ability to add multiple meals within the same time slot would enhance usability.
It would also be valuable to see a monthly summary showing how many stars were earned.
Response from developer
Thank you so much for your thoughtful feedback and kind words—we truly appreciate it! We’re excited to let you know that several of your suggestions are already on the way: Viewing all tasks assigned to a person on one screen – This quick-filter feature is coming soon! You’ll be able to try it in the next app update. Habit duration – We’re extending habit plans beyond 30 days to give you more flexibility. Meal planning – The ability to add multiple meals or recipes within the same time slot will also be supported in an upcoming release. Monthly star summary – We love this idea! It’s a great way to track progress, and we’re seriously considering it for future development. Thank you again for your valuable suggestions. Stay tuned for the new version—we can’t wait for you to try it!
