Poor Customer Service
Be careful… this is one of those subscription services where you get a really great discount for the first time but then the next one the prices get jacked up and there are zero notifications/reminder emails. They just ping your card. Their customer service is quick to respond (based on the responses I’m guessing it’s AI). But all they could offer me was a free stress relieving PDF and only 25% of my money back. When I replied that I was disappointed in the 25% and would leave a review once our transaction was completed, their response was (and I quote) “We appreciate you taking the time to share your experience”. Be wary. If the app works for you, then wonderful. But watch your card when the renewal shows up without a reminder.
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Response from developer
We're sorry to hear this was your experience and understand how frustrating unexpected charges can be. Please email support@theleaply.com so our team can review your account directly. — Leaply Team
Mobarska
Simple and clear
Response from developer
Dear Customer, Thank you so much for your positive feedback! It truly warms our hearts to know that our content resonates with you. Should you face any issues or have any questions, please don’t hesitate to contact us. We are always here for you. Have an amazing day! Warm Regards, Leaply Team
Too soon
Too soon to rate
A good start!
The guidance is given and we just follow 🙂
Updating my review, too pricey, days are now locked
I thought when I signed up I was getting 180 days no matter what but I got a surprise auto charge for $80 to keep access to the 180 day process! Too pricey! With a busy schedule, I haven’t been able to come back to it every day. I used to be able to catch up by doing a couple days together but now the app won’t let me do two days on the same day. I like that you can see the whole week now but not that the next day is locked. Please change this or make the subscription more affordable.
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Response from developer
Thank you for sharing your thoughts and suggestions. We're sorry the pricing and day access changes haven't worked for you—your feedback helps us improve. — Leaply Team
