Leaply User Reviews

Customer Experience

Positive experience86.3% of reviews
Neutral4.3% of reviews
Negative experience9.4% of reviews

~ Based on 1,024 written reviews from the US App Store.

Is Leaply Safe?

Leaply appears safe based on user ratings. AppsHunter Safety Score for Leaply is 94/100.

This assessment is based on 3,535 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
3.0% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 3,535 App Store ratings for Leaply.

Is Leaply Legit?

Leaply appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Leaply is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Watch the subscription

I am sure this is a great app for those who need it. I did not need it. I looked into this as a resource for my counseling clients to use with their neurodivergent kids. I did not realize I was subscribing my business to a monthly fee of $60. My accountant had no reason to question the charge, and I paid for 17 months (at which point I discovered the recurring fee). I had never even downloaded the app; ironically, I had to download it to write this review. When asking for a refund, Leaply refunded a fraction of what I had paid. I searched ALL of my emails and only had ever received one message from them right when I apparently signed up for a “free trial.” There are no statements, invoices or notification of charges sent after that initial email. Super disappointing more than a thousand dollars later for an app/product I never used.
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Response from developer

We're sorry to hear about your experience and understand how frustrating this must be. Please email [support@theleaply.com](mailto:support@theleaply.com) so our team can review your account in detail. — Leaply Team

Easy peasy

A great little habit to input to your day that encourages relaxation and health. Wouldn’t want to miss it now.

Abonnement douteux

Je n’était même pas abonner , et sans le savoir j’ai payer un abonnement 39,99$ U.S. pendant des mois…. Une autre application avec un modèle d’abonnement très douteux. Ne recommande pas.

Response from developer

Nous comprenons à quel point cette situation peut être frustrante. Merci de nous écrire à [support@theleaply.com](mailto:support@theleaply.com) afin que nous puissions examiner votre compte. — Leaply Team

Beware it’s a scam

Somehow the system let me enroll in the subscription twice. They are refusing to refund me for the duplicate subscription stating system limitations. The limitation should’ve told me I already had a subscription and not let me enroll twice. Customer service is unhelpful and refusing to refund me for the duplicate subscription
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Easy & Simple but Makes a Difference

Easy to follow and the short sessions fit into my busy schedule whilst feeling like they are making a difference

Useful, perhaps more so for older kids

My 3 year old has been struggling with intense emotions and outbursts with baby sister, being more mobile, having less of her things. Some exercises great, others require planning/ prep / more than 5 mins with a 3 year old and some are very technically challenging for even 4-5 year olds. Great exercises, making some difference, maybe, but a lot suited to older kids
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Response from developer

Thank you for sharing your experience and insights! We're glad some exercises are helping and appreciate your feedback about age suitability as we keep improving. — Leaply Team

This app has terrible customer service

I used the app for the 30 days and was charged a cheaper rate. I didn't like the plan or app and felt like it was a waste of money. Then I canceled my plan. I was charged for the new higher rate, I sent a request asking for a refund and to cancel. No response. Now I've been charged again and I reached out to support asking for the same thing since I had tried to cancel months before. They did cancel my subscription finally but are offer 1/3 of a refund on one of those charges. They are making money off people who aren't even using the app and happen to "overlook" their initial responses.
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Response from developer

We're sorry to hear about your experience and understand how frustrating this must be. Please email support@theleaply.com so our team can review your account in detail. — Leaply Team

First session

I Felt the benefit

Very high charges

Check what you are subscribing to. Hugely overpriced hidden subscription charges !!

Overcharging

From 19.99 first month to 39.99 each other month be careful signing up for this app

Response from developer

We're sorry to hear about your concerns with pricing. Please email [support@theleaply.com](mailto:support@theleaply.com) so our team can review your account and help clarify things. — Leaply Team

Fraud

Do not buy this app. It’s a waste of time and they renew automatically at twice the price.

Excellent customer support

When I needed to reach out for support with my subscription the response was quick and very helpful.

Response from developer

Dear Customer, Thank you so much for your positive feedback! It truly warms our hearts to know that our content resonates with you. Should you face any issues or have any questions, please don’t hesitate to contact us. We are always here for you. Have an amazing day! Warm Regards, Leaply Team

Worth the money!

The change is like a breath of fresh air. She is smiling and giggling genuinely. She isn’t getting completely upset and melting down over every little thing that upsets her. The long tantrums seemed to have stopped.

Grasping for straws with content

The content here is worthwhile for max 3 weeks. After that they are grasping for straws with daily content for both neurokids and lymphatic reset. Don’t forget to cancel they’ll charge you for the content in perpetuity even though you choose a time frame initially and there is no new content coming with it so absolutely zero value. Predatory and low brow. Don’t waste your time.
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Everyone needs this

Really enjoying this, already feeling better about my legs

Circulation feels better bowels are moving better

Response from developer

Dear Customer, Thank you so much for your positive feedback! It truly warms our hearts to know that our content resonates with you. Should you face any issues or have any questions, please don’t hesitate to contact us. We are always here for you. Have an amazing day! Warm Regards, Leaply Team

Lymphatic, Shaking legs

Hey so it hurt a bit when shaking my lags, then the second part was a bit painful but, I am glad I did it. My body feels heavier than I thought it would. Is it possible to go back & start day 1&2 again today or even later today?

Response from developer

Dear Customer, Thank you so much for your positive feedback! It truly warms our hearts to know that our content resonates with you. Should you face any issues or have any questions, please don’t hesitate to contact us. We are always here for you. Have an amazing day! Warm Regards, Leaply Team

Poor clarity on costs

I think the people running this app offer very poor clarity on costs. I paid for what I thought was one month access to see if it helped. What I didn’t realise was that after 4 weeks I was actually on a subscription that went to £49.99 / 4 weeks. The subscription cannot be managed as a normal Apple subscription. When I try to cancel, their process is broken and buggy with final confirmation failing saying that browser security says the site cannot be trusted .
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Sound advice

Very helpful information and doesn’t ask too much out of your day. Would be great to be able to access past exercises.

Response from developer

Dear Customer, Thank you so much for your positive feedback! It truly warms our hearts to know that our content resonates with you. Should you face any issues or have any questions, please don’t hesitate to contact us. We are always here for you. Have an amazing day! Warm Regards, Leaply Team

Keeps charging me after I cancelled

I cancelled my membership exactly 1 month ago and have the email to prove it. They just charged me again. Thieves.

Don’t subscribe

I cancelled the subscription and they took £53 and now won’t refund because I can’t prove I unsubscribed.