I think any non 1star reviews are fake
Response from developer
Tototoriiii, we’re sorry the app felt misleading to you. We do not post fake reviews, and we take your feedback seriously. Your comments about the library feeling too limited and the Instagram ad creating expectations around golden ratios that you did not find in the app are important, and we will pass them directly to the team for review. If you’re willing, please email us at support@slowdive.app with more details, including which ad you saw and what content you expected but couldn’t find, so we can investigate this properly and improve both the product and how we present it.
Sign up for a trial, log into your app, multiple multiple charges occurring right after.
Response from developer
MatticusJB, we’re deeply sorry for this negative experience and especially for the impression that anything felt scam-like — that is absolutely not what we want any user to feel. We’re already working on making subscription and charge information clearer and more transparent. All payments are presented during the subscription setup flow and can only be processed with the user’s confirmation through Apple, and we do not have access to any personal payment data beyond the information provided during signup. That said, we understand how frustrating multiple back-to-back charges can be, and we’d really like to investigate this properly for you. Please contact us at support@slowdive.app with more details about the charges you saw (dates, amounts, and any screenshots if possible), and we’d also like to offer you a personalized resolution as an apology.
Scam
Can’t seem to stop this subscription. 2 payments came out on same day
should do 🤬🤬
Response from developer
Frankzoe, we’re very sorry for this frustrating experience. We absolutely do not want any user to feel this way about charges, and we’re already working to make subscription and billing information clearer and more transparent. Please note that all payments are handled by Apple and subscriptions can be stopped only from your Apple ID settings: Settings > [your name] > Subscriptions > Slowdive, then tap Cancel Subscription. If 2 payments appeared on the same day, please email us at support@slowdive.app with a screenshot of the charges, the Apple receipt, and any details about what happened so we can review it with you in detail and offer a personalized solution. We also want to reassure you that every payment is made only with the user’s consent during subscription setup, and we do not have access to your payment data beyond the information provided through the subscription process. Please contact us so we can help properly and improve this for you.
