Abonnement caché
Response from developer
Bonjour ! Nous nous excusons si votre expérience n'a pas répondu à vos attentes. Si vous avez des questions concernant votre abonnement, n'hésitez pas à contacter notre équipe d'assistance. Vous pouvez les joindre en : 1. Cliquant sur le bouton Support dans l'email initial que nous vous avons envoyé contenant votre nom d'utilisateur et votre mot de passe. 2. Envoyant un email à musesacademy@supporthelpservice.zendesk.com ou support@musesacademy.io Nous sommes là pour vous aider. Cordialement, Équipe d'assistance
환불
Response from developer
안녕하세요. 불편을 겪으신 점에 대해 진심으로 죄송합니다. 저희는 결제 관련 문제를 매우 중요하게 생각하고 있으며, 고객님의 사례를 자세히 확인해 드리고 싶습니다. 번거로우시겠지만 고객지원팀으로 연락해 주시면 계정을 검토하여 결제 내역을 확인하고 가능한 해결 방안을 신속하게 안내해 드리겠습니다. 고객님의 의견에 감사드리며, 문제를 해결할 수 있는 기회를 주시면 최선을 다해 도와드리겠습니다.
Painfully true
Response from developer
Hello! Thank you for reaching out — it sounds like you’ve found something in your subscription that really resonates with you. I’m happy to help with any questions you have about how it works, what’s included, or anything else you’d like to explore. What would you like to know or discuss today? Best regards, Support Team
Use it with caution!
The worst part is that they mimic the voice of a World renowned expert, Jillian Turecki’s voice so close that it may seems she is speaking but she would never give such a low quality content out.
Therefore it is very dangerous to belive this app is genuine in everything else.
Use it with caution.
There are good contents in there wich worth higher rating but because this misleading content I can only rate low.
Response from developer
Hello! We are truly sorry to hear that you had a negative experience with our service. This is certainly not the standard we strive to provide, and we genuinely appreciate you bringing this to our attention. Our customer support team is more than happy to look into your situation and help you resolve any issues you have encountered. To help us assist you as quickly and efficiently as possible, please reach out to us directly via email at support@musesacademy.zendesk.com. Once we receive your message, we will prioritize your case immediately. We look forward to hearing from you and making things right. Best regards, Support Team
Tolles Coaching
Response from developer
Hallo, Verenadraht! Vielen Dank für Ihr freundliches Feedback! Wir freuen uns sehr zu hören, dass Ihnen unser Service gefallen hat und dass er Ihnen hilfreich war. Bitte zögern Sie nicht, uns jederzeit zu kontaktieren, wenn Sie Fragen haben oder Ideen und Vorschläge zur Verbesserung unserer Plattform einbringen möchten. Wir freuen uns immer, von Ihnen zu hören! Mit freundlichen Grüßen, Support-Team
