Active case NOT opening
The active case list does not open anymore when switched to SLC Lead page. it just exits the app instead.
Slow, poor synchronization, another hoop
I get the concept of visit verification but this app just tries to be and do too much. It also has a confusing integration with Raintree. Sometimes appointments sync, most often they don’t for several hours. It needs a faster “arrival” process for quicker verification of a visit. Also, why not create an Apple Watch app for arrivals too? So many apps are poorly integrated across all platforms.
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Slow speed and always not working
App is slow and always seems to not be working. Very frustrating. It’s not consistent.
Slow speed
Recently speed has been slow when scheduling appts and also verifying appts.
Pin locations are not always accurate especially when patients lives in a large condo community, making visit verifications hard
Pin locations are not always accurate especially when patients lives in a large condo community, making visit verifications hard
Constant Issues
This app has constant issues. It makes things much more difficult than they need to be. If I can make it through a week without this app giving me a headache I consider it a phenomenal week.
Response from developer
Hi! We are very sorry to hear about the issues you are facing. We are constantly improving Fox Trax for you to have better experience with it. Can you please submit a feedback through Fox Trax so that can can understand your issue and provide you support or improve Fox Trax for your ease and improve your daily experience with it?
Slow
The app is very slow and often uses a “loading data screen” which is pre historic.
Response from developer
Hi. We are very sorry to hear the issues you are facing. We are constantly improving Fox Trax for your better experience. Can you please submit a feedback through Fox Trax or comment here and tell us which of your work is consuming more time so that we can improve it provide a better and fast working solution.
