Great for home solar.
This app has all the functionality and more for a home solar system. It works seamlessly with Octopus.
Often doesn’t work
And now reliable way to get it working. How can I get the most from the system when the app won’t connect. I need to make changes to the mode scheduler, but it’s often not possible! Please make this app more reliable
A good app
Not sure what all the negative feedback is about. Only gripe I have with it so far is that Grid Import and Grid Export are the same colour, which is a weird move, but the rest is slick.
DJTenorDEV charger scheduling bugs
FoxSwitch and FoxCloud 2.0 show different times for the same EV charging schedule due to a timezone bug. This makes scheduled charging unreliable and is especially problematic with off-peak tariffs.
FoxESS needs to fix the timezone sync between the two apps and make charger schedules consistent.
FoxESS needs to fix the timezone sync between the two apps and make charger schedules consistent.
Awful. Absolutely awful
I don’t leave reviews for apps but felt I have to for this one as it’s completely awful. The interface and functionality of it isn’t user friendly at all. My tariff rates switched during an update and then customer support said to enter the rate of 13p as 130p when the currency was set at pence. That makes no sense at all. 130p is £1.30 is anyone’s book. Now the revenue generated is out of kilter. If I knew how bad this was going to be I’d never have gone with fox and would have used someone else eg Duracell. The low rating of the app overall by other users is justified.
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Why to I have to tick t&cs every day.
I use this app a lot. It helps me run my house economically however it’s clunky. But most of all, pretty much every time I open it, I need to tick a t&c box which is tiny. This adds time and annoyance every day. Your old app didn’t need this. Please make it work better.
OK..I Guess
1. Why no landscape for iPad in 2026? 2. The new “AI” feature is pretty useless, I asked it a very simple question about my import and it asked me to provide model/device details (AFTER I had chosen my plant) and just gave me web links to look up myself. I took a picture of my set up with CGPT and it answered it within 2 seconds. I wish companies would ststop using this “AI” feature like it’s the HD label of the 2000’s
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FoxCloud2.0 and firmware for Pro series inverters
Updated both a few days ago for a few Pro series inverters. Looks like the updates created more bugs than fixes. Inverters constantly discharges batteries between 250-900W to the grids when it supposed to charge those batteries. Inverter imports from grids for house loads demand even though batteries are 50-100% SOC. Development teams please look into this issues urgently. Please design and create app that users give you valuable feedback for areas that needs improvement/changes. Like showing actual kWh used to charge the battery stack on the front Home Screen.
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EV charger scheduling bugs
FoxSwitch and FoxCloud 2.0 show different times for the same EV charging schedule due to a timezone bug. This makes scheduled charging unreliable and is especially problematic with off-peak tariffs.
FoxESS needs to fix the timezone sync between the two apps and make charger schedules consistent.
FoxESS needs to fix the timezone sync between the two apps and make charger schedules consistent.
Why no Landscape
I use my iPad, please enable Landscape Mose as it’s frustrating as I’ve a keyboard folding case.
Silently decided to discharge the battery when set to forced charge
Was charging during a low cost period (on a flexible tariff) when it decided to discharge even though it was set to forced charge within the app (I verified this). Normally does what we ask but given how critical these systems can be even occasionally ignoring the user program is absolutely unacceptable for an app of this type.
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Revenue data
The revenue data seems to have stopped working after the update. Any idea of any fixes?
Tolle KI-Funktionen
Die neue KI-Funktion erweitert die Usability enorm. Sie vereinfacht diverse Einstellmöglichkeiten sowie die Berichterstellung und Weiteres.
Easy read and update frequency
The app is very good to understand, easy to setup. Fox update is faster
Latest update has broken my system
System updated a week ago. Lost connection with ev charger. State that is is offline despite when reconnecting and saying it was connected but status says otherwise. Tried to reboot entire system to make sure firmware was embedded ok. Not the data logger is now stating it is off line. Despite getting all the live data for the house and pv panels. On top off all this the vpp controls have stopped updating and now are stuck on the same daily cycle and do not update to the data. To make this worse the morning cycle is stuck on a force charge, which is costing money when it would normally charges on solar.
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Could be good but …..
I logged a ticket ages ago that you need to accept the terms and conditions every time you sign into the app, if you don’t accept everything it forces you and prompts you again
This is a VERY simple fix yet they don’t resolve it. No other app forces me to continuously accept their T&Cs so it’s not a legal requirement in my country
Other fixes have taken a long time, yes it’s gotten better but they honestly need to lift their game for existing owners
It’s hard to recommend Fox to others when software is critical to products and if the experience is bad the price being cheaper isn’t worth it
This is a VERY simple fix yet they don’t resolve it. No other app forces me to continuously accept their T&Cs so it’s not a legal requirement in my country
Other fixes have taken a long time, yes it’s gotten better but they honestly need to lift their game for existing owners
It’s hard to recommend Fox to others when software is critical to products and if the experience is bad the price being cheaper isn’t worth it
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AI nobody asked for and offers no value
Someone at Fox has heard about AI and thought you better stick a permanent button in the way, on my home screen even though it offers zero value to customers.
Remove that stupid fox icon from my screen.
Don’t stick an AI chat bot that nobody wants in the first place.
Remove that stupid fox icon from my screen.
Don’t stick an AI chat bot that nobody wants in the first place.
Recent upgrade destroyed app
For me, I liked to see how each panel array was doing. Prior to the latest update, it was easy to check the generation. After the update, it becomes much harder to go into detailed parameters. It also doesn’t get updated for ages. The app used to be fine before. Please revert it back to where only 3 clicks were needed to check detailed parameters which was also updated more frequently.
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Mittlerweile sehr genervt
Nutze die App und das Balkonkraftwerk seit März 2026. Die App nervt mittlerweile nur noch. Es gibt sehr viele Updates mit Änderungen. Ständig funktionieren Einstellungen nicht und man muss den Support anschreiben. Der ist zwar hilfsbereit und freundlich, aber ganz ehrlich…. Das ist ein Balkonkraftwerk. Das Ding soll einfach funktionieren! Ich will nicht jeden Tag mit der App rumspielen! Ich würde den Avocado Pro mit dieser App nicht nochmal kaufen!
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Not working
App useless more times than useful… what more can I say
