Excellent
I really like that the updates seem to be genuine attempts to upgrade. Also like that you seem to listen to feedback. Recent upgrade of refresh rate from c. 5 mins to 5 secs super-useful. Keep up the great work
Sehr übersichtlich
Alle wichtigen Informationen, sowohl in der Übersicht, als auch im Detail. Was will man mehr? Es stört nur, dass man sich jedes Mal neu einloggen muss, wenn man zu zweit die App benutzt.
Needs improvement fallen behind Tesla
It’s a good basic app but needs to be much better.
It would be cool if it showed on the main screen how many panels you have on the roof to show its customised to you. Or you can customise it by changing a few features.
Make the main screen of the house more interactive,
Also it shows it goes dark at 5pm I’m the Uk. It should go dark at sunset timing in the Uk which as of today is 6:08pm. It should be more accurate based in actual sunrise and sunset timings.
I like the fact with Fox battery system and app you can change a lot of settings unlike with the Tesla app it’s fixed and rigid.
Do the developers actually invite actual users to their design labs to test this app and it’s features? Apps are made for customer interface experience and positive usability.
Need to invest money into this app to get it from 2 stars to 5!
It would be cool if it showed on the main screen how many panels you have on the roof to show its customised to you. Or you can customise it by changing a few features.
Make the main screen of the house more interactive,
Also it shows it goes dark at 5pm I’m the Uk. It should go dark at sunset timing in the Uk which as of today is 6:08pm. It should be more accurate based in actual sunrise and sunset timings.
I like the fact with Fox battery system and app you can change a lot of settings unlike with the Tesla app it’s fixed and rigid.
Do the developers actually invite actual users to their design labs to test this app and it’s features? Apps are made for customer interface experience and positive usability.
Need to invest money into this app to get it from 2 stars to 5!
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Ian
Not a bad app. But a shame it is only available in portrait on my iPad. I tend to control my system from my iPad. Continually having to rotate it becomes a bit tiring.
Grid charging back, but login annoying
I seem to have to login every time I use this app, why can’t this just be automatic like every other app. And what makes it worse is now it says “unauthorised” and I have to wait for that to disappear until I can click the buttons! Please fix. Also glad you can charge from the grid again, but the setting is buried in an odd place.under “work mode”. Just randomly stumbled upon it one day. I had ruled out that feature after it was removed after an update.
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Works great for me
The app does all I want from it, I get great pleasure from seeing how much I am saving every day! If I need to top up my battery overnight it’s a few clicks and job done. 100% happy!!
Great for home solar.
This app has all the functionality and more for a home solar system. It works seamlessly with Octopus.
Often doesn’t work
And now reliable way to get it working. How can I get the most from the system when the app won’t connect. I need to make changes to the mode scheduler, but it’s often not possible! Please make this app more reliable
A good app
Not sure what all the negative feedback is about. Only gripe I have with it so far is that Grid Import and Grid Export are the same colour, which is a weird move, but the rest is slick.
EV charger scheduling bugs
FoxSwitch and FoxCloud 2.0 show different times for the same EV charging schedule due to a timezone bug. This makes scheduled charging unreliable and is especially problematic with off-peak tariffs.
FoxESS needs to fix the timezone sync between the two apps and make charger schedules consistent.
FoxESS needs to fix the timezone sync between the two apps and make charger schedules consistent.
Awful. Absolutely awful
I don’t leave reviews for apps but felt I have to for this one as it’s completely awful. The interface and functionality of it isn’t user friendly at all. My tariff rates switched during an update and then customer support said to enter the rate of 13p as 130p when the currency was set at pence. That makes no sense at all. 130p is £1.30 is anyone’s book. Now the revenue generated is out of kilter. If I knew how bad this was going to be I’d never have gone with fox and would have used someone else eg Duracell. The low rating of the app overall by other users is justified.
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Why to I have to tick t&cs every day.
I use this app a lot. It helps me run my house economically however it’s clunky. But most of all, pretty much every time I open it, I need to tick a t&c box which is tiny. This adds time and annoyance every day. Your old app didn’t need this. Please make it work better.
OK..I Guess
1. Why no landscape for iPad in 2026? 2. The new “AI” feature is pretty useless, I asked it a very simple question about my import and it asked me to provide model/device details (AFTER I had chosen my plant) and just gave me web links to look up myself. I took a picture of my set up with CGPT and it answered it within 2 seconds. I wish companies would ststop using this “AI” feature like it’s the HD label of the 2000’s
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FoxCloud2.0 and firmware for Pro series inverters
Updated both a few days ago for a few Pro series inverters. Looks like the updates created more bugs than fixes. Inverters constantly discharges batteries between 250-900W to the grids when it supposed to charge those batteries. Inverter imports from grids for house loads demand even though batteries are 50-100% SOC. Development teams please look into this issues urgently. Please design and create app that users give you valuable feedback for areas that needs improvement/changes. Like showing actual kWh used to charge the battery stack on the front Home Screen.
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EV charger scheduling bugs
FoxSwitch and FoxCloud 2.0 show different times for the same EV charging schedule due to a timezone bug. This makes scheduled charging unreliable and is especially problematic with off-peak tariffs.
FoxESS needs to fix the timezone sync between the two apps and make charger schedules consistent.
FoxESS needs to fix the timezone sync between the two apps and make charger schedules consistent.
Why no Landscape
I use my iPad, please enable Landscape Mose as it’s frustrating as I’ve a keyboard folding case.
Silently decided to discharge the battery when set to forced charge
Was charging during a low cost period (on a flexible tariff) when it decided to discharge even though it was set to forced charge within the app (I verified this). Normally does what we ask but given how critical these systems can be even occasionally ignoring the user program is absolutely unacceptable for an app of this type.
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Revenue data
The revenue data seems to have stopped working after the update. Any idea of any fixes?
Tolle KI-Funktionen
Die neue KI-Funktion erweitert die Usability enorm. Sie vereinfacht diverse Einstellmöglichkeiten sowie die Berichterstellung und Weiteres.
Easy read and update frequency
The app is very good to understand, easy to setup. Fox update is faster
