Rejigging the interface + ads + cant find anything
This new look format doesnt really add much in a positive way other than it looks more like most streamer home pages now.
The big change is the excessive volume of ads you are now forced to watch. There are stacks of useless ads at the start of each show now & there are many many ads frequently interrupting viewing in programs that didnt have these stupid ads before this dumb “update”. With paying for Foxtel premium, I expect an ad free app. This is ridiculous this is not the case.
Its also harder to find things. You can no longer search for things via the channels, you now can only search via movie, tv & sport and the subset of categories - drama, comedy etc. If you are looking for a movie you cant find it under movies heading or any of the movie subcategories but if you look for it with the movie title on the search button you can find it. Makes it really hard to find new release movies & tv shows. The new to Foxtel headings on the home page have so much junk on there now, its virtually impossible to find the new premium movie releases - you give up on the endless list of old stuff being presented as new before you ever find a real new release. This is just stupid. Put the search via channels option back.
I’ve watched two shows on this app, and I’ve seen the same vomit inducing ad 9 times. This is 90 mins of tv. The same horrendous push for a “league trip to Las Vegas badged as a trip of a life time”. If that sort of hell is your “trip of an life time”, your life must be pretty sad indeed, ver rid of it. Put the time left back on the bottom of the ad breaks too if we have to have them at the start, and STOP interrupting the programs with them.
The big change is the excessive volume of ads you are now forced to watch. There are stacks of useless ads at the start of each show now & there are many many ads frequently interrupting viewing in programs that didnt have these stupid ads before this dumb “update”. With paying for Foxtel premium, I expect an ad free app. This is ridiculous this is not the case.
Its also harder to find things. You can no longer search for things via the channels, you now can only search via movie, tv & sport and the subset of categories - drama, comedy etc. If you are looking for a movie you cant find it under movies heading or any of the movie subcategories but if you look for it with the movie title on the search button you can find it. Makes it really hard to find new release movies & tv shows. The new to Foxtel headings on the home page have so much junk on there now, its virtually impossible to find the new premium movie releases - you give up on the endless list of old stuff being presented as new before you ever find a real new release. This is just stupid. Put the search via channels option back.
I’ve watched two shows on this app, and I’ve seen the same vomit inducing ad 9 times. This is 90 mins of tv. The same horrendous push for a “league trip to Las Vegas badged as a trip of a life time”. If that sort of hell is your “trip of an life time”, your life must be pretty sad indeed, ver rid of it. Put the time left back on the bottom of the ad breaks too if we have to have them at the start, and STOP interrupting the programs with them.
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A5Angry Customer 55
Title: A complete disaster of an update — Unusable rubbish Rating: ⭐☆☆☆☆ ( 0 Star if I could )
Foxtel has managed to completely ruin a perfectly functioning app and TV version with this latest update. It is a massive step backward for paying customers.
The new layout is heavy, laggy, and incredibly sluggish to scroll through. Vital features have been completely stripped away—there is no longer any way to customize favorite channels, and the option to quickly scroll through on the TV while still watching your channel so has the option select news category has completely vanished. To top it all off, the AirPlay function is completely broken, and forcing an update on older versions means I can’t even use the software that actually worked.
With all the advanced technology at a major company’s disposal today, releasing an update this completely broken and user-unfriendly is utterly unacceptable. I will be formally contacting customer service to demand a heavy discount on my bill every single month until these basic tech issues are fully fixed. Stop breaking the service we pay premium prices for. Fix your app or I will cancel my decade long subscription!
The new layout is heavy, laggy, and incredibly sluggish to scroll through. Vital features have been completely stripped away—there is no longer any way to customize favorite channels, and the option to quickly scroll through on the TV while still watching your channel so has the option select news category has completely vanished. To top it all off, the AirPlay function is completely broken, and forcing an update on older versions means I can’t even use the software that actually worked.
With all the advanced technology at a major company’s disposal today, releasing an update this completely broken and user-unfriendly is utterly unacceptable. I will be formally contacting customer service to demand a heavy discount on my bill every single month until these basic tech issues are fully fixed. Stop breaking the service we pay premium prices for. Fix your app or I will cancel my decade long subscription!
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MMysoulodyssey
Awful app
Nobody at Foxtel has tried using the new app on a computer browser. No slider sidebar to go down live menu, no way to page down, so on a computer without touchscreen the first handful of channels is all you can see and select. The service is terrible and Foxtel do not care. No AFL Grand Final in full in On Demand. Last F1 race was 4 days ago, no mini in On Demand. No mini of SA vs Aust first ODI last Thursday. No sign of last night’s AFL360 or On the Couch in On Demand. No AFLW minis at all this round. Foxtel subscribers pay top dollar but I bet these are all on much cheaper little brother Kayo, showing Foxtel’s utter disdain and contempt for its biggest paying customers, and/or its sheer incompetence and unprofessionalism. Then there are all the glitches and crashes, the sudden interruption of a show being watched on delay to then go to live being just one example, difficulty navigating with arrow positioning in On Demand that need to be clicked on computer, menus of minis now gone, watch a sport mini and there’s a random Up Next that plays next, eg Wentworth, etc etc. Absolutely, irredeemably awful app.
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DDditch the developers
Changes usually mean improvements- not here
This most recent update has been incredibly disappointing and a considerable inconvenience in the user experience. This is particularly noticed when viewing “live tv” on the app through the tv itself where now you can no longer browse through the channels as they appear on your screen and see if something catches your attention but rather have to preselect a program like choosing something on Netflix and then go into it as though entering another platform. If you don’t like it you can just press up and down to see what else there is but go back to the main menu and start your hunt again. This is not a live tv viewing experience. It also takes ages to load- which it didn’t before the update- and sometimes just sits in the spinning circle of death until you give up and start the process over. Not a great start and looking more likely that we’ll be giving up foxtel and just getting kayo if we’re going to have to view in the same way anyway.
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LLil_miss2186
Airplay ability missing in new update
I was casting perfectly fine last night and thru the night and morning no issues as I had to go shopping I stopped casting and closed the app noticed straight away foxtel go was updating
Came home and went to load up the app noticed it had changed to just Foxtel I see it is a full app ui update and went to cast via airplay and there is No airplay ability
So I can’t airplay cast to my Apple TV anymore and since you also don’t have an app for Apple TV users
I am extremely annoyed this has been an oversight by the new ui developers
As I have been with this service for more than 2 decades and use the casting for sports I hope this gets fixed faster then I usually get told can be done
Came home and went to load up the app noticed it had changed to just Foxtel I see it is a full app ui update and went to cast via airplay and there is No airplay ability
So I can’t airplay cast to my Apple TV anymore and since you also don’t have an app for Apple TV users
I am extremely annoyed this has been an oversight by the new ui developers
As I have been with this service for more than 2 decades and use the casting for sports I hope this gets fixed faster then I usually get told can be done
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OOodles69
