Alejandro & Sophia
Alejandro and Sophia went out of their way to leave my family and I stranded in New York.
Apparently Alejandro can’t enter social security numbers correctly and Sophia doesn’t know how to work with the software. Alejandro couldn’t tell me why my account was randomly locked and Sophia claimed I withdrew $2,500 from my checking when I didn’t even have that amount.
This is the incident that’s finally gonna get me to close my account after being a customer for over 10 years. Thanks for making sure my family and I are stranded in New York. Amazing customer service guys.
Apparently Alejandro can’t enter social security numbers correctly and Sophia doesn’t know how to work with the software. Alejandro couldn’t tell me why my account was randomly locked and Sophia claimed I withdrew $2,500 from my checking when I didn’t even have that amount.
This is the incident that’s finally gonna get me to close my account after being a customer for over 10 years. Thanks for making sure my family and I are stranded in New York. Amazing customer service guys.
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Generally works well
This app does all the important banking tasks fairly speedily. GUI is generally good and intuitive.
Problems login
The app is great but it happens so often that crashes and makes me login in a different way like website and makes me crazy. Other that that is a good app
First impression
I had a very good experience visiting the financial partners branch in Downey,Ca Liz Gonzalez was very helpful and had amazing customer service she was able to help me open my account quickly. She received me with a smile and was very helpful.
Great service
Sina and Brandon are the best!!!! I have been banking since Sierra point credit union,
And because of the service and knowledge I get from these gentleman is why I stay!!! 200/100 is what I rate them
And because of the service and knowledge I get from these gentleman is why I stay!!! 200/100 is what I rate them
Easy Quick Efficient
Convenient Especially The Mobile Apps I Can Make Payment Right From Phone
El mejor
Excelente banco, no lo cambio por nada.
great app
helpful
Worst bank and app
This app is probably the worst app I have ever had. Constantly fails, it’s slow, and it has brought me many constant serious problems. I do not recommend it at all and it’s honestly ridiculous at this point.
Vice President
Very fast, professional proficiency is A1 rating.
Great Customer Service
Always greeted when I walk into a branch and online is very easy to navigate.
Best bank
I got partner thanks to my union and it’s been great. This bank has helped me several times to buy a car and grow my credit.
FP CU Mobile banking
Its so convenient and easy… I am not near a FPCU bank and yet every transaction I make is like being in person.
Checking
Always available to see or cancel
Garbage app makes me want to leave FPCU
Once again…. I dread making mobile deposits. This POS app ALWAYS says it can’t read acct number on check. Absolute trash. Going to start looking for a new banking option I can’t live like this. Seriously it is a g*^damn joke. It’s 2026 I have better things to do than fight with tech that is on par with that of the 90s. Pathetic.
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FPCU Mobile is so Convenient!
My FPCU Mobile is very important for me whenever I’m on the go and the FNCU Mobile is very accurate, accessible, reliable and easy to access. Thanks FNCU!
Uncomplicated Mobile Banking
User friendly
Mobile Banking
It’s a breeze!
Great way to do banking
This app makes banking easy I can transfer, deposit checks. Basically does everything I used to go in the bank for. The only thing it can’t do is deposit cash. Which is sometimes inconvenient, but other than that it provides me with all my banking needs.
JANystul
Been with them since 1963, never a problem with our accounts and have provided us great service.
