Horrible app! Always crashing
I am a dog groomer, my employer uses this app. I say about 87% of the time when I put in a note and it goes to the “play a game screen” I know it’s going to crash. Lately I’ve been copying the note because there’s no reliability in this app and I was getting frustrated with having to retype everything. I wish my employer never got rid of Daysmart, it was a well oiled machine.
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Breaks Weekly
I’m not sure what happened. When I first got the app it was awful and it would barely even load anything and then there was an update that fixed absolutely everything. It was amazing, no lag, no getting stuck loading. It just worked. It was like this for months and then all of a sudden it reverted back and now every week there’s an update that breaks the app. I use it because it’s what my company uses but if I had the choice I definitely would not.
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Very slow/laggy app
Takes forever when trying to look at prior notes, texting a client, looking at pricing and booking appointments. So slow and laggy. Disappointed!
Woof Gang
For Woof Gang, this app is not ideal for dog groomers….
Bug fixes: tech support does not help.
The look of the app is nice, if the issues could be fixed it would be amazing but I’ve submitted a ticket and gotten nowhere.
All bugs in the app:
-Book at least a year in advance, cannot book past one month out.
-When a provider is not scheduled to work you cannot book an appointment or block a time on their book. (This you can do on the website).
- A week view option for a single stylist at a time.
- Smaller grid to see more on the phone screen
-Can’t cancel appointments on the app.
Not sure how else to communicate and get these issues fixed.
All bugs in the app:
-Book at least a year in advance, cannot book past one month out.
-When a provider is not scheduled to work you cannot book an appointment or block a time on their book. (This you can do on the website).
- A week view option for a single stylist at a time.
- Smaller grid to see more on the phone screen
-Can’t cancel appointments on the app.
Not sure how else to communicate and get these issues fixed.
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Response from developer
Hi there, Thank you for the feedback that you submitted to support. It's with our product team, and as you know, we have been adding features just about every month. In the latest version, you can edit and cancel appointments.
