Horrible app! Always crashing
I am a dog groomer, my employer uses this app. I say about 87% of the time when I put in a note and it goes to the “play a game screen” I know it’s going to crash. Lately I’ve been copying the note because there’s no reliability in this app and I was getting frustrated with having to retype everything. I wish my employer never got rid of Daysmart, it was a well oiled machine.
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Breaks Weekly
I’m not sure what happened. When I first got the app it was awful and it would barely even load anything and then there was an update that fixed absolutely everything. It was amazing, no lag, no getting stuck loading. It just worked. It was like this for months and then all of a sudden it reverted back and now every week there’s an update that breaks the app. I use it because it’s what my company uses but if I had the choice I definitely would not.
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Very slow/laggy app
Takes forever when trying to look at prior notes, texting a client, looking at pricing and booking appointments. So slow and laggy. Disappointed!
Woof Gang
For Woof Gang, this app is not ideal for dog groomers….
Bug fixes: tech support does not help.
The look of the app is nice, if the issues could be fixed it would be amazing but I’ve submitted a ticket and gotten nowhere.
All bugs in the app:
-Book at least a year in advance, cannot book past one month out.
-When a provider is not scheduled to work you cannot book an appointment or block a time on their book. (This you can do on the website).
- A week view option for a single stylist at a time.
- Smaller grid to see more on the phone screen
-Can’t cancel appointments on the app.
Not sure how else to communicate and get these issues fixed.
All bugs in the app:
-Book at least a year in advance, cannot book past one month out.
-When a provider is not scheduled to work you cannot book an appointment or block a time on their book. (This you can do on the website).
- A week view option for a single stylist at a time.
- Smaller grid to see more on the phone screen
-Can’t cancel appointments on the app.
Not sure how else to communicate and get these issues fixed.
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Response from developer
Hi there, Thank you for the feedback that you submitted to support. It's with our product team, and as you know, we have been adding features just about every month. In the latest version, you can edit and cancel appointments.
Good look, needs refining
It would be ideal to be able to view your schedule in a week view instead of just per day when looking at just one service provider. It would also help to be able to edit an appointment in case certain services need to be added or taken out etc.
It’s also very inconvenient that we can’t book an appointment more than a month in advance.
It’s also very inconvenient that we can’t book an appointment more than a month in advance.
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Good look, needs refining
It would be ideal to be able to view your schedule in a week view instead of just per day when looking at just one service provider. It would also help to be able to edit an appointment in case certain services need to be added or taken out etc.
It’s also very inconvenient that we can’t book an appointment more than a month in advance.
It’s also very inconvenient that we can’t book an appointment more than a month in advance.
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Slow-revised
Update 08.28.25: The new update just released fixed the speed and usability of this app! Thank you!
The mobile app is extremely sluggish, to the point where it’s nearly unusable. Tasks that should be quick and simple end up, taking far too long, which makes it difficult to rely on the app for day-to-day operation.
The mobile app is extremely sluggish, to the point where it’s nearly unusable. Tasks that should be quick and simple end up, taking far too long, which makes it difficult to rely on the app for day-to-day operation.
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Slow
The mobile app is extremely sluggish, to the point where it’s nearly unusable. Tasks that should be quick and simple end up, taking far too long, which makes it difficult to rely on the app for day-to-day operation.
Please fix desktop version
I can’t find anywhere else to leave feedback so please PLEASE fix the issue on the desktop version where you can’t scroll sideways through the schedule while booking. You can only see the first two or three employees who are on the schedule and it doesn’t let you scroll to see the others. Which is insanely annoying, difficult, and unfair to the groomers that I can’t see. Please please please fix this. I will delete this one star review when it’s fixed. And while you’re at it please change it back so that the dog breed, weight, and age are a different size font and therefore easily distinguishable on the appointment summaries.
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Helpful app
All the data is nicely and friendly presented right at the tips of your fingers
iOS version 4.7 cannot receive or price check
This app is horrible with ios. Version 4.7 will not allow you to receive or price check any items called support known issue but no known timeline to fix. It will work on version 46 but just not for 4.7.
Trash
Absolute trash app. Only caters to corporate and not to the groomers who are making the money. Appointments have been missed or double booked because this app. More than half the time the app doesn’t work at all. Complete inconvenience and joke of a app.
Terrible
It crashes multiple times a day. It also doesn’t update to the current date. Furthermore, compared to other apps for similar software, this one just isn’t intuitive and not very functional. For example, you cannot see a client’s history, the purchase price, or notes, when clicking on an appointment. I wouldn’t recommend Fran to anyone and certainly wouldn’t use it were I given a choice.
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Excellent
Excellent application, now with all the daily information and possibility to update the inventory.
Can’t even login
I’ve tried using my iPhone & my iPad and I’m not able to log in on either. On my phone I can insert my username and password , however, the SignIn button and the TermsOfUse occupy the same space so when I try to click SignIn it takes me to the TermsOfUse screen. I thought I would have better luck on my iPad but I can’t even make it that far.
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Still not ready to release.
The app doesn’t pull any data yet from the account. Dashboards are all 0’s. No report or scheduling works. Only thing works right now is login. After login, it shows your store name. Period.
