Recommend
Good quality, you pick your design, perfect to have the best moments in your hands.
Good
I like that I can make a book and get it ordered to my address😊 makes a perfect gift for your parents
Very easy to use
I’m excited to give a photo book to my daughter :)
O
I am extremely disappointed with this app and honestly very concerned about the safety of my personal photos.
I have ordered photo albums from this company twice now, and both times the original album never arrived. My address was entered correctly, yet somehow the package was “lost” both times. After contacting support, they offered a reprint, and the reprinted albums eventually arrived.
The problem is that this exact situation happened again with another album order. My original package disappeared, support told me it was likely lost, and again they offered a reprint. The reprint arrived, but the original album never did.
What worries me most is that they cannot guarantee that my personal photos were destroyed or returned to them after the package was lost. That means my private family pictures could potentially end up in someone else’s hands. This is a huge privacy concern and completely unacceptable for a photo printing service.
Another issue is that when placing the original album order, there is no tracking option available. But strangely, when they send a reprint, tracking suddenly becomes available. So clearly tracking is possible — they just don’t provide it for the initial order.
Customer support could not explain:
* why the albums keep getting lost,
* why they never arrive on time,
* or what exactly happens to the missing packages.
I understand that shipping problems can happen once, but twice in a row with personal photo albums is unacceptable. I no longer feel comfortable trusting this service with private photographs.
I have ordered photo albums from this company twice now, and both times the original album never arrived. My address was entered correctly, yet somehow the package was “lost” both times. After contacting support, they offered a reprint, and the reprinted albums eventually arrived.
The problem is that this exact situation happened again with another album order. My original package disappeared, support told me it was likely lost, and again they offered a reprint. The reprint arrived, but the original album never did.
What worries me most is that they cannot guarantee that my personal photos were destroyed or returned to them after the package was lost. That means my private family pictures could potentially end up in someone else’s hands. This is a huge privacy concern and completely unacceptable for a photo printing service.
Another issue is that when placing the original album order, there is no tracking option available. But strangely, when they send a reprint, tracking suddenly becomes available. So clearly tracking is possible — they just don’t provide it for the initial order.
Customer support could not explain:
* why the albums keep getting lost,
* why they never arrive on time,
* or what exactly happens to the missing packages.
I understand that shipping problems can happen once, but twice in a row with personal photo albums is unacceptable. I no longer feel comfortable trusting this service with private photographs.
Show more
Nice books
Really nice quality. I’ve ordered two and they were great. The only wish I have is that the “app” would be available on my laptop. It’s hard to see everything clearly and make small edits etc on my phone. But otherwise it’s great.
No good
Says free book but makes you pay for size of the book and how many pages even thought that’s the definintion of paying for the book then the shipping is 8.99?! Not good
Best quality
Best quality and monthly promotion
Great!
Free Photobooks is definitely the best way to capture moments and memories that you’ll never forget.
Book
My son gf told me about free prints i am not into photos on walls but it great for gifts im glad i downloaded app and the book app as well i ordered book for gift i love to have mug but i find some little expensive. Over all i love it thank you free prints.
I LOVE FREEPRINTS
I’ve made like 5 orders of prints and 1 photbook. This isn’t a scam! The photos are great and IM SO HAPPY TO FINALLY PRINT MY PHOTOS!!! This app is a blessing for real!
Extremely disappointing experience.
My photo album was reprinted three times last month, exhausting the number of reprints, and yet the delivery never happened. I placed the same order again this month, and once again the album was not delivered.
Instead of receiving solutions, I keep getting the same apologies. I expect a professional company to ensure that paid orders are fulfilled, not to make customers chase after them. At this point, I just want my album delivered and my complaint handled effectively.
Instead of receiving solutions, I keep getting the same apologies. I expect a professional company to ensure that paid orders are fulfilled, not to make customers chase after them. At this point, I just want my album delivered and my complaint handled effectively.
Show more
Poor quality
Ordered a photo book and took 2 weeks to get it. Came out with white edges showing and the envelope was bent (the do not bend is way to small on envelope). Chat with the ai bot and send the photos. They issued a reprint which came after another 2 weeks. The print / cut were crooked and whites edged showing again. More chat with the ai bot and send photos. At this point I ask to refund the order. Not worth another reprint. First time customer and now last time too I guess!
Show more
Doesn’t work and keeps kicking me out
Honestly was excited but it kept kicking me out
Book
Can’t wait to get my book
It’s not fake guys!
I got my first photobook! the quality and everything is amazing!!
My father recently passed away and I thought I should have a book of our favourite photos to look at all the time. I love it so much. Thank you Freeprints! 🤍🤍
My father recently passed away and I thought I should have a book of our favourite photos to look at all the time. I love it so much. Thank you Freeprints! 🤍🤍
Beautiful Memories
This is a great company! I love them. Easy smooth process to create, pay and receive. And they could not be developed more beautifully❤️
Awesome Quality for the Price
Ordered my first book for my girlfriend and wasn’t sure how the quality would be as it’s so cheap but it’s amazing. She loved it and almost happy cried. Would definitely recommend.
RIcky
Fantastic 👍🏻
Great quality
I got my first photobook for my mother-in-law’s bday present and she likes it so much. The photobook is great quality and very affordable too. I will definitely purchase again and I really recommend it too. ❤️ Thank you so much.
Great photos
Just got my first set of prints! They are really good quality . Love them going to keep doing this !!! Thank you FreePrints