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FreeStyle LibreLink User Reviews

FreeStyle LibreLink – IN
💪 Health & Fitness
🏥 Medical

Customer Experience

Positive experience40.0% of reviews
Neutral25.0% of reviews
Negative experience35.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is FreeStyle LibreLink Safe?

FreeStyle LibreLink – IN has mixed safety signals based on user ratings. AppsHunter Safety Score for FreeStyle LibreLink is 53/100.

This assessment is based on 109 user ratings, with an App Store average of 2.5/5.

Safety Analysis

32.1% of ratings point to a safe experience
10.1% of ratings suggest some concerns
57.8% of ratings point to a risky experience

~ Based on 109 App Store ratings for FreeStyle LibreLink.

Is FreeStyle LibreLink Legit?

FreeStyle LibreLink – IN appears to be a legitimate app. AppsHunter Legitimacy Score for FreeStyle LibreLink is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Such a bad user experience

This app is a masterclass in how to stump the user experience at every possible need. Let me start with the most important one: You want to back the data up to Apple Health as every other health monitoring app does? Tough break, Libre Link doesn’t integrate with no one. You want to see your sugar levels from 10 minutes ago? Sorry, but you can’t. Want to scrub along the line to see what precise time your sugar levels spiked? Too bad. Can’t do that. Oh you made a note and now you want to edit the time stamp to a more accurate time? You’re out of luck. Some of these things are so basic, you wonder if the app design team was a bunch of interns who know nothing about user needs or interactions. Sigh. And remember, this is not the gold standard in measuring your glucose levels either. The variability can be 10%. So you pay ₹5000 and get a substandard experience with a somewhat unreliable reading. Go figure.
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Neeraj says...Neeraj says...

Rubbish and Frustrating

Please fire your IT and user experience teams. The login experience is horrendous. Remember the app is mostly used by senior citizens. The password requirement is unnecessarily long and complex. The screens have bugs. Basically useless. Forget about sugar, the poor users will get high BP by the time they get this app setup.
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Prashanth MoorthyPrashanth Moorthy

Excellent app

Easy to use, useful information
Geeta SpoliaGeeta Spolia

Reliability issue

Dears, I have been using Freestyle sensors for over 8-9 years experiencing from time to time a sensor issue while I was in France and in China. Since 3 months, we relocated to India and I had already 5 sensors failing, not even starting. Quality is super bad and the process to get sensors back is super slow… I’m very surprised that nobody is reacting… such a profound deception… and we talk about health monitoring system not earphones…
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Zartus6Zartus6

Recent Changes in App?

I affixed a new CGM a couple of days back, and the app has been behaving strangely. I use iOS 26.3 and am finding it very difficult to adapt to the changes. Am unable to view the dashboard, the loading page either shows my sugar level (even without me actively scanning it) or shows that no alarms are available.
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Sujan SinhaSujan Sinha

Alarm not working in freestyle liber 2 plus

Need more improvement, not able to get alarm when signal is lost also not getting alarmed when sugar is going low!!! The whole point of buying this is to get alarmed in sleep so that we do not slip in coma when sugar is low!! Pathetic waste of money!!
Pb89396Pb89396

Response from developer

Dear Customer, We are sorry for the inconvenience caused to you. We would like to support you further in detail and so request you to contact our Freestyle Customer Care team at 1800-2100-998 from 8:30am – 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.in@abbott.com

More updates required

Option to select a reading should be their once recorded No option to delete a said entry - Otherwise all good NEED LOT TO IMPROVE THE APP , LOT TO DO TO MAKE IT FRIENDLY USER
s khannas khanna

Response from developer

Dear Customer, Thank you for your interest in using FreeStyle Libre and we are happy to know that you are happy using our product. We will strive to provide you with best updates. For any further details related to FreeStyle Libre Link app please visit to our website (https://www.freestyle.abbott/in-en/home.html) or please contact our Freestyle Customer Care team at 1800-2100-998 from 8:30am – 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.in@abbott.com

Functional app. Could be lot better

This is just a basic functional app. It could be lot better. The biggest issue is that in this day and age, they still don’t have a watch app.
vavasthivavasthi

User friendliness

the app needs to be much more user friendly… the apps being made by many startups are so user friendly and flexible. simple features like zooming in and out to see precise readings is not there in the app. in order to look thru the graph another linkup app is required. and in the linkup app only 12 hours data is valuable.
Abbott needs to make drastic improvement in the app. pl hire a young startup and they will do a good job. or else new startups who are selling cgms will leave you far behind.
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RakesharmaRakesharma

Response from developer

Dear Customer, Thank you for your interest in using FreeStyle Libre and we are happy to know that you are happy using our product. We will strive to provide you with best updates. For any further details related to FreeStyle Libre Link app please visit to our website (https://www.freestyle.abbott/in-en/home.html) or please contact our Freestyle Customer Care team at 1800-2100-998 from 8:30am – 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.in@abbott.com

Time for a big update!

I am unable to add my echo plus novopen device to the app. It is so much easier to add my doses to the app and it’s sad to see that this feature is not available in India. I don’t know if that’s pure ignorance or a deliberate move to hinder betterment in countries where type 1 diabetes is on a boom for capitalistic gains. I’m sorry if I sound rude, but after seeing so many children suffering from it and being deprived of updates and features and even lower prices, it makes me feel it’s unjustified. Thank you
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DedsecCiferDedsecCifer

Response from developer

Dear Customer, Thank you for contacting Abbott Diabetes Care India and sharing your feedback with us. We regret to inform you that the requested feature is currently not available in India. Our products and features are country‑specific, and availability may vary based on country specifications For the latest information on product features and updates in India, we encourage you to regularly visit our official website: www.freestylelibre.in. Please be assured that your feedback has been noted and shared with our team for consideration. We truly value your input as it helps us improve our offerings and better serve our customers. For any further details related to the FreeStyle Libre Link app, please visit https://www.freestyle.abbott/in-en/home.html or contact our FreeStyle Customer Care team at 1800‑2100‑998 (Monday to Friday, 8:30 AM – 5:30 PM IST, excluding national holidays) or via email at adc-cs.in@abbott.com.

Great!

Have been using the libre link app. CGM and the app has significantly enhanced my diabetes management , helping to monitor and regulate glucose level efficiently. The recent launch of libre 2 with Bluetooth facility and low and high glucose warnings have further helped

The following features in the app will be more helpful
1. A vibration only mode for warnings. The shrill warning sound in the libre linkup app can be a major disturbance especially at night. An option of alarm in vibration mode only will be great
2. The values in the daily graph is still not readable. However, in the libre linkup app, value in graph are displayed as we slide across the graph. Same feature in daily graph in libre link app will be excellent
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deepbanddeepband

Response from developer

Dear Customer, Thank you for your interest in using FreeStyle Libre Link and we are happy to know that you are happy using our product. We thank you for your feedback and we will onforward it with our team. We recommend making the sound settings in the app to ensure the Vibration and Sound notifications were adjusted as per your convenience. We also recommend you to login in FreeStyle Libre view to view the entire Readings information in Graphical representation and you may also download the report to share it with your Health Care Professional or Treating Doctor. For any further details related to FreeStyle Libre Link app please visit to our website (https://www.freestyle.abbott/in-en/home.html) or please contact our Freestyle Customer Care team at 1800-2100-998 from 8:30am – 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.in@abbott.com

Life saver

Works as expected, pleased with the convenience on offer. That said a widget, preferably a Lock Screen widget, would be much appreciated, considering how often one has to go to the app to get readings through the day. Please consider adding this feature, thanks!
Chompy1376Chompy1376

Response from developer

Dear Customer, Thank you for your interest in using FreeStyle Libre and we are happy to know that you are happy using our product. We will strive to provide you with best updates. For any further details related to FreeStyle Libre Link app please visit to our website (https://www.freestyle.abbott/in-en/home.html) or please contact our Freestyle Customer Care team at 1800-2100-998 from 8:30am – 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.in@abbott.com

Daily with in range removed?

My recent update for libre link 2 plus, in daily report - within range % removed ?
computer rajacomputer raja

Response from developer

Dear Customer, We are sorry for the inconvenience caused to you. We would like to support you further in detail and so request you to contact our Freestyle Customer Care team at 1800-2100-998 from 8:30am – 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.in@abbott.com

Unpredictable and not reliable : only trend indicator

I have used seven sensors so far. The readings are at times accurate . But frequently the readings vary as much as 40 units. Even once the customer care even replaced but reliability is very essential. Possibly abbot needs to improve and also make it effective for a month rather than just 14 days.
ColPradeepColPradeep

Weird behaviour

I have been using the sensor for the past one and a half months, and unfortunately, my experience with the app has been far from satisfactory. During this time, the software has hung and crashed multiple times, severely impacting its usability.

To make matters worse, on the 9th day, the sensor abruptly stopped working and displayed a "SENSOR ENDED" message. Strangely, this resulted in the complete loss of all sensor data from my phone. However, I noticed the data remains intact on Abbott's LibreView website.

I reached out to Abbot’s customer care team to resolve these issues, but my attempts have not yielded any results. This level of support is deeply disappointing and does not align with the high standards I expected from Abbott.

I urge Abbot to address these issues promptly. The reliability of your app is critical for those of us who depend on it for essential health monitoring.
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Dodd27Dodd27

Response from developer

Dear Customer, We are sorry for the inconvenience caused to you. We would like to support you further in detail and so request you to contact our Freestyle Customer Care team at 1800-2100-998 from 8:30am – 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.in@abbott.com

No integration support for Apple Health

I like the application. I have been using this for only 2 days though.
Like the reports. But it would be nice to have the integration.
Crashes. Please fix.Crashes. Please fix.

Response from developer

Dear Customer, Thank you for your interest in using FreeStyle Libre Link and we are happy to know that you are happy using our product.We would like to inform you that Apple Health sync is currently unavailable. FreeStyle Libre Link app is designed to measure Glucose levels through interstitial fluids. For any further details related to FreeStyle Libre Link app please visit to our website (https://www.freestyle.abbott/in-en/home.html) or please contact our Freestyle Customer Care team at 1800-2100-998 from 8:30am – 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.in@abbott.com

Incompatible sensor

When I try to connect sensor it says Incompatible sensor, I am using iPhone ios 17.5.1. Kindly guide as I have already applied Libre2
ScorpiogrivScorpiogriv

Response from developer

Dear Customer, We are sorry for the inconvenience caused to you. Our FreeStyle Libre products are country specific. FreeStyle LibreLink apps available in India country are compatible with FreeStyle Libre sensors available in India country. FreeStyle Libre2 is currently not available in India and so we request you to kindly use FreeStyle Libre Sensor purchased in India to scan with FreeStyle LibreLink app downloaded in India. If you require any assistance, please contact our Freestyle Customer Care team at 1800-2100-998 from 8:30am – 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.in@abbott.com

Apple Health integration is a must

Nice app. Clean interface.
However integration with Apple health is missing which I thought a must feature. Why was this missed out ?
rkravindrarkravindra

Sugession

It would be very kind of you, if you could make it available freestyle librelink - in application for the sensor freestyle Libre 3 in India too.
Sebastian A.MSebastian A.M

Overall good and reliable

If I click the graph show that value would be even more nice. Please add that option.
Ezhil REzhil R