This new version is worse…basically just MyChart app
This app is just regular MyChart app now. Feels like it lost a lot it had going for it. (And I’m talking about the latest update that was a downgrade). No reason to use the new experience over standard EPIC MyChart app.
It WAS good
It was good, but now is asking me for a password that I no longer have. I have been using facial recognition, and that’s great. Now I’m probably going to have to reset everything.
Massive Downgrade
This new update is such an incredible downgrade, the old app looked so nice, I liked the layout, the colors were bold and pretty, and now the login page just has a uninspiring blue fading into white, it looks outdated, please change it to be a single color at least.
And the main screen is just all one page, schedule appointment, medication, etc. Also what happened to all the other options of care Froedtert offers? fastcare, video visits, ortho clinics, etc? To have them all just in the schedule tab is a terrible move and hides all the great care options you offer, now when I click on schedule all my previous providers and all the clinics now fill my screen, it looks awful and clutters my screen. If this is a cost saving measure to just use the simple ui that mychart offers I am telling you that this is doing a great disservice to your patients, to your staff, and to the hospital, how can Froedert present itself as a cutting edge hospital and have such a lackluster outdated looking app? It HAD one of the best hospital apps I’ve seen!
This app is with a patient at every point of their care journey, the old app was modern and beautifully designed, this is not. Please work on improving this new ui.
And the main screen is just all one page, schedule appointment, medication, etc. Also what happened to all the other options of care Froedtert offers? fastcare, video visits, ortho clinics, etc? To have them all just in the schedule tab is a terrible move and hides all the great care options you offer, now when I click on schedule all my previous providers and all the clinics now fill my screen, it looks awful and clutters my screen. If this is a cost saving measure to just use the simple ui that mychart offers I am telling you that this is doing a great disservice to your patients, to your staff, and to the hospital, how can Froedert present itself as a cutting edge hospital and have such a lackluster outdated looking app? It HAD one of the best hospital apps I’ve seen!
This app is with a patient at every point of their care journey, the old app was modern and beautifully designed, this is not. Please work on improving this new ui.
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I liked the old version better
I don’t like all of theirs verifying before I can get into thee app. I don’t have time for all of this. The old way was better . I enter my 4 digit code and I’m in. All this extra sending a code to my email or text is just too much
Downgrade?
This app is just regular MyChart app now. Feels like it lost a lot it had going for it.
Froedtert and MCW
I find that the Froedtert and MCW system works best for my needs.
MyChart
Very easy to schedule appointments, view visits and message my care team with the App!
Doctors
Every time I use the app it has worked so far
Outstanding
As the months years go by everything has improved dramatically keep up the awesome great work that has been there priority updating the foundation of one of the BEST hospitals.
Best doctors
Great place to get checked out! Especially if you are getting older!
Glitch prone
Consistently freezes or signs me out when I’m looking through lab results or trying to message my care team. I have tried updating the app and reinstalling it all together.
Awful
Literally one of the word apps I’ve ever used. I have been trying it for years and it’s impossible to understand.
No way to make a payment?
Why can I see all my invoices but have no way to process a payment via the application? This makes no sense when the other options are an automated phone line with no human interaction and a web payment portal on the Froedtert website, that has none of the information that is provided on the invoices. It would seemingly be a much better experience to handle this in the app, which other hospital systems have seemed to be able to figure out.
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Pharmacy
Top notch. Just switched to pick up a few of my scripts at the Froedert pharmacy. The Pharmacist kept me updated with Mychart messages and pickup was extremely easy. So glad I switched!
App is great
The app is simple and easy to navigate. It keeps me up to date with all of my healthcare needs and outcomes.
Unusable
Doesn’t connect to any current appt info, can’t schedule appts, seems to be under construction for months now with no notice of a usable replacement app?
Changes to system
The changes you’ve made to My Chart are confusing and seem more complicate d. . Program was better before
Fix MyChart access
Losing mychart integration drastically limits the app’s viability. Fix asap.
App hangs
When you access the my chart part of app a second time it hangs. You have to close out the app and relaunch.
Detailed oriented
Dr. Ben Tobin is an amazing doctor. He listens, ask the right questions, makes you feel as if you know your body better than he does. Then he offers a plan of care that seems as if you are his closest family member. I thank the Lord God for him.
