Froedtert&MCW User Reviews

Froedtert&MCW
Froedtert&MCW
Froedtert Health, Inc.

Customer Experience

Positive experience54.1% of reviews
Neutral8.1% of reviews
Negative experience37.8% of reviews

~ Based on 185 written reviews from the US App Store.

What users say

Is Froedtert&MCW Safe?

Froedtert&MCW appears safe based on user ratings. AppsHunter Safety Score for Froedtert&MCW is 92/100.

This assessment is based on 3,879 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
3.0% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 3,879 App Store ratings for Froedtert&MCW.

Is Froedtert&MCW Legit?

Froedtert&MCW appears to be a legitimate app. AppsHunter Legitimacy Score for Froedtert&MCW is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best doctors

Great place to get checked out! Especially if you are getting older!

Glitch prone

Consistently freezes or signs me out when I’m looking through lab results or trying to message my care team. I have tried updating the app and reinstalling it all together.

Awful

Literally one of the word apps I’ve ever used. I have been trying it for years and it’s impossible to understand.

No way to make a payment?

Why can I see all my invoices but have no way to process a payment via the application? This makes no sense when the other options are an automated phone line with no human interaction and a web payment portal on the Froedtert website, that has none of the information that is provided on the invoices. It would seemingly be a much better experience to handle this in the app, which other hospital systems have seemed to be able to figure out.
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Pharmacy

Top notch. Just switched to pick up a few of my scripts at the Froedert pharmacy. The Pharmacist kept me updated with Mychart messages and pickup was extremely easy. So glad I switched!

App is great

The app is simple and easy to navigate. It keeps me up to date with all of my healthcare needs and outcomes.

Unusable

Doesn’t connect to any current appt info, can’t schedule appts, seems to be under construction for months now with no notice of a usable replacement app?

Changes to system

The changes you’ve made to My Chart are confusing and seem more complicate d. . Program was better before

Fix MyChart access

Losing mychart integration drastically limits the app’s viability. Fix asap.

App hangs

When you access the my chart part of app a second time it hangs. You have to close out the app and relaunch.

Detailed oriented

Dr. Ben Tobin is an amazing doctor. He listens, ask the right questions, makes you feel as if you know your body better than he does. Then he offers a plan of care that seems as if you are his closest family member. I thank the Lord God for him.

Froedtert & MCW App

Works great! Keeps me current & my Team responds timely!

My Chart information

The MyChart app has you click on a link for “more information” however, it takes you to a page that simply says, call your doctor for more information. Why is my question.

My chart makes managing my health easier

With My Chart I can track my health, prescriptions and appointments. It is convenient to go back and review my health history

Great teamwork

Had surgery done for broken leg. Both bones. Day surgery team was outstanding and meds were ready to pick up at discharge and were given a month free of eliquis, saving us a lot of money. Thank you all

Not getting back

Would be nice if messages and emails would be answered in a reasonable time frame not 3-4 days !!!!!

Health Care 5 Stars

My husband and I recently moved to Wisconsin. We are in our early 60's and the level of doctors, customer service care, ease of MyChart with the Froedtert Group are top shelf!!!

Dr. Lenz

I highly recommend Dr. Lenz. He makes sure to listen to you and also gives a lot of great information! He is very educated on adhd and even has his own podcast!

Helpful but confusing

I find the ability to use an app to schedule and follow up with medical treatment very helpful and accomodating but that many of the after-care instructions, messaging systems, scheduling systems, and other menus confusing to navigate.

Great care team!

I had great care from everyone from the person who checked me to all the nurses, the anesthesiologist group, and most importantly, the surgeon. It was an experience that put me at ease. They took my concerns into consideration and put my mind at ease.