Frost Bank User Reviews
Customer Experience
~ Based on 487 written reviews from the US App Store.
What users say
Summarized from real user reviews of Frost Bank. Based on 75K reviews and a 4.9/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍Excellent customer service
- 🚀Convenient mobile banking
- 💳Early paycheck availability
- 🤝Personalized banking experience
- 🏦Reliable and trustworthy bank
Negative things
- 🐛Inconsistent mobile deposit functionality
- ⏱️Slow transaction updates in the app
- 🔒Lack of security features (e.g., no password pasting)
- 🕰️Frequent app maintenance and downtime
Is Frost Bank Safe?
Frost Bank appears safe based on user ratings. AppsHunter Safety Score for Frost Bank is 98/100.
This assessment is based on 74,555 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 74,555 App Store ratings for Frost Bank.
Is Frost Bank Legit?
Frost Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Frost Bank is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Let’s me log in, then the app closes. Let me have the old version back, it always worked fine.
Frost hands-down has the best customer service and I love that everybody is from Texas
Después de las 9 de la noche la aplicación no funciona
Easy to use and does everything I need. Could not be happier.
Thank you for making transfers so easy
This app is simple but does everything I need it to do! Transfers are easy, finding help is easy. Overall 4 stars. The customer service of this bank is outstanding, someone is always available to answer your questions or provide banking solutions 24/7. So glad I found them! The one annoying thing is that they’re constantly doing maintenance at night, so don’t expect to be able to see your balance at 3am.
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The best app !
Its good
You can’t even see your card manually and it shows you Car details but yet it doesn’t even give you the details y’all need to fix that. That’s so annoying.
I had a great experience with Frost Bank. The staff was professional, helpful and took the time to answer my questions. I appreciate the excellent customer service and how welcoming they were. I would definitely recommend Frost Bank to others.
Good
I have a great experience with Frost App and Customer Service.
I love it
Always great service for any banking request for me personally or my business!
“Excellent customer service! The staff is always friendly, professional, and willing to help. I’ve had a very good experience with Frost Bank and appreciate how they treat their customers
Have to reset password every other week, no reason as to why... would be 5 stars otherwise
This is without a doubt the best working bank app that I have ever used. I wish more banks would design their bank app with the same intuitive functionality.
Maintenance at 1:20-1:30am comes at bad timing when out for drinks
I love the transfer of monies which is seamless!
