Frost Bank User Reviews

Customer Experience

Positive experience73.5% of reviews
Neutral7.0% of reviews
Negative experience19.5% of reviews

~ Based on 487 written reviews from the US App Store.

What users say

Is Frost Bank Safe?

Frost Bank appears safe based on user ratings. AppsHunter Safety Score for Frost Bank is 98/100.

This assessment is based on 74,555 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.5% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 74,555 App Store ratings for Frost Bank.

Is Frost Bank Legit?

Frost Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Frost Bank is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work

Let’s me log in, then the app closes. Let me have the old version back, it always worked fine.

Best bank I ever had

Frost hands-down has the best customer service and I love that everybody is from Texas

No funciona

Después de las 9 de la noche la aplicación no funciona

Great app and bank

Easy to use and does everything I need. Could not be happier.

Transfer funds between accounts

Thank you for making transfers so easy

Simple but Good

This app is simple but does everything I need it to do! Transfers are easy, finding help is easy. Overall 4 stars. The customer service of this bank is outstanding, someone is always available to answer your questions or provide banking solutions 24/7. So glad I found them! The one annoying thing is that they’re constantly doing maintenance at night, so don’t expect to be able to see your balance at 3am.
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Stop asking

.

Amazing app

The best app !

Easy

Its good

Cc

You can’t even see your card manually and it shows you Car details but yet it doesn’t even give you the details y’all need to fix that. That’s so annoying.

Great Customer Service

I had a great experience with Frost Bank. The staff was professional, helpful and took the time to answer my questions. I appreciate the excellent customer service and how welcoming they were. I would definitely recommend Frost Bank to others.

Great

Good

Excellent services and Bank

I have a great experience with Frost App and Customer Service.

Best Bank App

I love it

Great service

Always great service for any banking request for me personally or my business!

Doris lucero

“Excellent customer service! The staff is always friendly, professional, and willing to help. I’ve had a very good experience with Frost Bank and appreciate how they treat their customers

App Issues

Have to reset password every other week, no reason as to why... would be 5 stars otherwise

Best Bank App

This is without a doubt the best working bank app that I have ever used. I wish more banks would design their bank app with the same intuitive functionality.

Maintenance schedule

Maintenance at 1:20-1:30am comes at bad timing when out for drinks

Transfer of Monies

I love the transfer of monies which is seamless!