FIX THIS APP
Why do I have to delete and reinstall this app just to check my balance? I’ve had to do this for the past 2 weeks. Completely insane and unacceptable!!!!
Great Bank
Best bank in town.
Professional Consistency
I have been a customer of Frost since it bought out Citizens bank in Corpus Christi. The employees at my local branch are ALWAYS welcoming and efficient and offers many services.
Frost
Frost has served me well. Especially since I lost my husband and only child. Always been very courteous and helpful when needed them.
Best Bank Ever
When we first switched to Frost our former bank had really irritated and made my husband so mad we moved everything in 1 hour.
Since we began banking with Frost I have never been happier. My daughters still bank here as well, even after being able to obtain their own “adult” accounts no longer needing mom or dad.
Ever time ai have had to call in the one answering the phone has been wonderfully pleasant and helpful. I call through my app most of the time so no extra verification is necessary as I opened my app already.
The fact that a live person ALWAYS answers means I don’t have to deal with AI. During their extremely busy times they give an option to use automated system or hold.
As long as I have the choice(meaning we don’t move out of state) I will choose Frost every time. Thank you for having the business practice that you have and putting me (customers) first.
And before I forget I love that customers can submit images for use in app login page and love that it changes daily. Shows our wonderful state beautifully!!
Since we began banking with Frost I have never been happier. My daughters still bank here as well, even after being able to obtain their own “adult” accounts no longer needing mom or dad.
Ever time ai have had to call in the one answering the phone has been wonderfully pleasant and helpful. I call through my app most of the time so no extra verification is necessary as I opened my app already.
The fact that a live person ALWAYS answers means I don’t have to deal with AI. During their extremely busy times they give an option to use automated system or hold.
As long as I have the choice(meaning we don’t move out of state) I will choose Frost every time. Thank you for having the business practice that you have and putting me (customers) first.
And before I forget I love that customers can submit images for use in app login page and love that it changes daily. Shows our wonderful state beautifully!!
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Good bank good app
I have not had any problems with this bank. They are very customer oriented and friendly and try to be as much help as possible. I will say though I do have a hard time finding the direct deposit slip on the website. But that not their fault lol
Relationships
Absolutely the best part of Frost Bank is the people…they bend over backwards even when you just walk in or when you call them on the phone.
When you call them, an actual American person answers the phone and even addresses you by name including with the appropriate salutation.
I feel their people, whether in person at the branch or over the phone , are empowered to solve problems.
I have had nothing but the best experience with Frost bank…probably of any bank I’ve ever dealt with.
Good people who value good relationships…
When you call them, an actual American person answers the phone and even addresses you by name including with the appropriate salutation.
I feel their people, whether in person at the branch or over the phone , are empowered to solve problems.
I have had nothing but the best experience with Frost bank…probably of any bank I’ve ever dealt with.
Good people who value good relationships…
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customer service
Frost has always been focused on customer service. It would be good if all bank were like Frost.
Attorney at Law
Interactive, personable, convenient
Wonderful
Love this banking app. Super great. Super thankful
Customer service
Frost has helped me out for as long as I’ve been customer. Always looking out for my accounts especially with questionable charges.
Thank y’all so much!
Thank y’all so much!
Love
I absolutely love Frost Bank and the app lets me do what I need to do with no issues.
Customer
Every time I use the app it makes me give a review. Very annoying!
Client
Great company i refre everyone to this bank frost is in the community they are just a blessing
Great app!
So easy to use, love this app!
It was good, now not so much
Gets slower with every update. It takes minutes for the screen to enter my pin to load. Absolutely useless app. This app was one sleek, simple and fast. Now it's slow, getting cluttered with the same garbage every other banking app has. There are roadblocks to getting things done. Might as well not try to use Zelle. You'll be blocked from doing your recurring Zelle transaction with a notice they can't verify you. Don't close your branches, it's faster to go there to get things done. However they'll probably start requiring a DNA test before you can make a transaction in person. Actually with this app, there's no reason for internet banking.
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Perfect App
It's so convenient.
Will be switching Banks
Frost will lend only on cash flow and not consider assets at all-what a dumb way to do business. Switching soon! Thanks for nothing frost.
Frost Bank App
This is the easiest and fastest app to get all your banking business done.
Love the Pictures!
The app works fine for me. Easy to mobile deposit. Love the daily slice of Texas pictures! Also love the category icons.
