App
App sucks never works. I put my check in they always put it in my teens account. Card gets declined all the time for fraud
Charging $35
Why charge your longstanding clients a $35 fee when they have never overdrawn before AND there is plenty in the joint savings account. Such greedy business practices.
Awful
Your bank keeps locking people out of their accounts, cause your updates when you go to buy something sometimes it won’t allow you to buy it. Use my own money to buy something. It’s very hard to use the biometrics on the app. If you lock out of it once it’s hard to get it back on. This is a terrible terrible software Bank of America
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Charges denied
Getting really tired of trying to buy things online and Prosperity bank denies the charge even though I have money in the account
This has happened frequently. Even happened in person. The worst time was I went to buy a new phone. Went to the store picked out the phone paid for it. Everything was fine. It went through no problem half hour later. I'm sitting in a Mexican restaurant eating dinner.
Went to pay for the Mexican dinner with the same card I had half an hour before bought a $900 cell phone. The charge was denied for $23 .
Over $1000 in the account. Customer service is closed. They ran the card three times denied every time for a $23 plate of enchiladas rice and beans. Fortunately the restaurant let me come in the next day and pay for it. That was really nice of them. If it keeps happening, I will change bank accounts. There's plenty of other banks out there. They won't play this foolishness.
I could understand if it was a charge made 1000 miles away from where I live but a charge 7 miles from my house, for $23 That's ridiculous.
This has happened frequently. Even happened in person. The worst time was I went to buy a new phone. Went to the store picked out the phone paid for it. Everything was fine. It went through no problem half hour later. I'm sitting in a Mexican restaurant eating dinner.
Went to pay for the Mexican dinner with the same card I had half an hour before bought a $900 cell phone. The charge was denied for $23 .
Over $1000 in the account. Customer service is closed. They ran the card three times denied every time for a $23 plate of enchiladas rice and beans. Fortunately the restaurant let me come in the next day and pay for it. That was really nice of them. If it keeps happening, I will change bank accounts. There's plenty of other banks out there. They won't play this foolishness.
I could understand if it was a charge made 1000 miles away from where I live but a charge 7 miles from my house, for $23 That's ridiculous.
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Transfers and ATM
They are working okay
