Does not work
This app is useless. It only takes you so far when trying to pay your bill, then stalls. No sense in starting over, it does not work.
Awful
Awful
Mostly works…
Most functions work but when I want to print a Texas Liability card the button doesn’t work. I have to go to the website to print.
Wish I could give zero stars
This app use to work, now it tells me “can’t seem to find my account” when I just signed in online either the same info!
Mixed reliability
Having an app is great, having an app that “sort of works” creates expectation havoc that ultimately creates less convenience because the expectation of a function checks off a mental “that’s done” check box, when in reality it is NOT. Thus leaving the user scrambling for alternative methods in highly inopportune moments.
In my case, the share button is non-functional, and there are 20 policies in my quick access area, including cars that have not been on my insurance for YEARS. Claims handling and navigating once inside the app is fine. But expected functionality must work consistently.
In my case, the share button is non-functional, and there are 20 policies in my quick access area, including cars that have not been on my insurance for YEARS. Claims handling and navigating once inside the app is fine. But expected functionality must work consistently.
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