2000’s web site
Needs web site redesign
Horrible
The worst bank ever! The app never works. You can't make transfers to your account. Customer service is horrible. They will disclose your account.
Horrible
Horrible
X-fer between accts
Easy! Peasy!
Cris
Muy práctico y confiable ! Sin dramas
App
App sucks never works. I put my check in they always put it in my teens account. Card gets declined all the time for fraud
Charging $35
Why charge your longstanding clients a $35 fee when they have never overdrawn before AND there is plenty in the joint savings account. Such greedy business practices.
Awful
Your bank keeps locking people out of their accounts, cause your updates when you go to buy something sometimes it won’t allow you to buy it. Use my own money to buy something. It’s very hard to use the biometrics on the app. If you lock out of it once it’s hard to get it back on. This is a terrible terrible software Bank of America
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Charges denied
Getting really tired of trying to buy things online and Prosperity bank denies the charge even though I have money in the account
This has happened frequently. Even happened in person. The worst time was I went to buy a new phone. Went to the store picked out the phone paid for it. Everything was fine. It went through no problem half hour later. I'm sitting in a Mexican restaurant eating dinner.
Went to pay for the Mexican dinner with the same card I had half an hour before bought a $900 cell phone. The charge was denied for $23 .
Over $1000 in the account. Customer service is closed. They ran the card three times denied every time for a $23 plate of enchiladas rice and beans. Fortunately the restaurant let me come in the next day and pay for it. That was really nice of them. If it keeps happening, I will change bank accounts. There's plenty of other banks out there. They won't play this foolishness.
I could understand if it was a charge made 1000 miles away from where I live but a charge 7 miles from my house, for $23 That's ridiculous.
This has happened frequently. Even happened in person. The worst time was I went to buy a new phone. Went to the store picked out the phone paid for it. Everything was fine. It went through no problem half hour later. I'm sitting in a Mexican restaurant eating dinner.
Went to pay for the Mexican dinner with the same card I had half an hour before bought a $900 cell phone. The charge was denied for $23 .
Over $1000 in the account. Customer service is closed. They ran the card three times denied every time for a $23 plate of enchiladas rice and beans. Fortunately the restaurant let me come in the next day and pay for it. That was really nice of them. If it keeps happening, I will change bank accounts. There's plenty of other banks out there. They won't play this foolishness.
I could understand if it was a charge made 1000 miles away from where I live but a charge 7 miles from my house, for $23 That's ridiculous.
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Transfers and ATM
They are working okay
Excellent
The app is so easy to use!!! I love this bank. They have always made me feel secure and taken care of. HIGHLY RECOMMEND!!
User friendly
I had important business dealings involving payments and could not perform bc the app was not working.
Could this not be done overnight as to not inconvenience their customers. I lost money due to this issue of site updates.
Could this not be done overnight as to not inconvenience their customers. I lost money due to this issue of site updates.
Poor migration and Face ID accessing
Not happy with the migration from American bank. Very little communication and accounts are missing. Poor execution!!
Support at all Times
The banking app is easy and I always get support when I leave town. Prosperity always protects my money!
Worst bank ever
Bank closes at 4pm and drive thru at 5pm, when most people work 9-5 your money seems very inaccessible when you bank with prosperity. Combined with long delays on mobile deposits and app that is always down youll be pulling all your hair out in weeks. Cant wait to close out my account soon!
Thanks
Thank you
Great banking app
Only one problem, the amount of times I have to give a rating
Good
Good
App keeps glitching
The app keeps glitching, not showing my full balance after a transaction. It takes a couple days. It’s not immediate like it used to be. Also keeps kicking me out every couple of hours and I have to re-login every time. It’s very annoying. I just want to do my baking please when I need to.
Great app
Really useful and innovative
