Regarding Exchange item
Experience
I demand an immediate update right now: When exactly will my exchange issue be resolved? Stop wasting my time with your incompetent team and escalate this to a senior manager immediately
Fuaark
UI/UX needs an update very badly - NO REVIW PRODUCT BUTTON (only Re-order button )
1) I’m not able to click on each of the product that I have purchased and it will not navigate me to that product so that I can place a review.
2) when you go to my order option it shows re-order instead of asking me to review the product there is no dedicated button to review the product so whatever the hype in social media please avoid this product they don’t want you guys to review their items
Customers should not find it difficult to navigate for the product they have brought this is really a poor UI/UX design
To much scrolling for items
Worst experience
I ordered a T-shirt from their website, but they sent me the wrong product. When I contacted customer support and informed them about the issue, they straight up denied it and said I should have recorded an unboxing video. That’s not a reasonable way to handle a genuine customer complaint.
On top of that, the quality of the T-shirt I received is not good at all—definitely worse compared to the Fuaark T-shirt I previously purchased at the IHFF Expo, which was much better in fabric and finish.
Overall, poor customer support and a drop in quality. This experience has really disappointed me.
Too slow delivery
I have not even experienced the quality yet.
No way I will order again, with this slow delivery no one will want to buy from you.
I am for sure never buying again
Best Indian Fitness Apparel’s
For anyone serious about fitness and looking to support a homegrown brand that delivers on both style and performance, Fuaark is definitely worth it. Great value for money and proudly Indian 🇮🇳💪
Best quality
Worst Customer
Happy customer
Extremely Disappointed – 0% Satisfied
Bad quality
Actually it’s very ordinary fabric and design as well as fitting…
Return are not possible because no customer service available…
I have very bad experience regarding return of product….
Don’t buy
Honest not paid no bot nothing
Comfort
Best For the Fittest !
Best gym wear
Pathetic service
I don’t know what’s wrong with you guys, or if it was my mistake to place an order from your site.
First, I ordered 4 t-shirts from your mobile app on January 12, and I received my parcel on January 18.
Out of those, 2 t-shirts were oversized, so I requested an exchange. After so many days, I finally received my exchanged parcel today, but it is completely different and incorrect from what I ordered.
I am attaching some screenshots to show what I had ordered and what was delivered. Please check and resolve my issue ASAP.
Your service is absolutely pathetic.
Worst experience ever.
Response from developer
Hi there, we sincerely apologize for the inconvenience you've faced. This is not the experience we want for our customers. We truly appreciate your patience and understand your frustration. Please share your order details and screenshots with us at care@fuaark.com, and we will work on resolving this for you at the earliest. Your feedback is important, and we’re committed to making this right. Looking forward to assisting you soon.
Terrible Customer Support
They don’t have any active cellular numbers to call!
I have tried getting in touch with them at least ten times, still no response! They don’t have any option of RETURN/EXCHANGE on their app, goes to show they want it to be difficult for the customers to return the product! No ownership of the bad product quality at all!!!!
Response from developer
Hi, Thank you for sharing your feedback. We’re sorry to hear about your experience. Our team strives to provide a smooth shopping experience, including support for returns/exchanges. Please share your order details at care@fuaark.com and we’ll be happy to assist you further. We appreciate your patience and will ensure your concerns are addressed promptly.
