Fubon GO User Reviews

Fubon GO
Fubon GO
Fubon Bank Hong Kong Limited

Customer Experience

Positive experience3.8% of reviews
Neutral1.9% of reviews
Negative experience94.2% of reviews

~ Based on 52 written reviews from the US App Store.

Is Fubon GO Safe?

Not enough ratings yet to assess Fubon GO.

Is Fubon GO Legit?

Fubon GO appears to be a legitimate app. AppsHunter Legitimacy Score for Fubon GO is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

有點奇葩

點開app提示要更新,跳轉到app store,卻並沒有可更新的版本!

Incombustible trash

Total garbage, the development team should all be fired as it make customers impossible to access the bank and make them super angry before business starts, genius.

Waste your time

The app just doesn’t focus and it takes 2 hours for opening a bank acct but in the end you still failed.

Site is under maintenance

It has been like this since last month!

Totally user unfriendly

Very difficult to use. Gave up on application

Cannot scan id card

Cannot scan id card

rubbish

試過很多次,依足指示,都不能通過驗證申請,浪費了我的時間

Rubbish app

The only app that’s unable to scan my ID so far….cant you allow other methods of submission for customers’ convenience?

very bad app

can’t scan id card on iphone 16 pro max

Terrible App design

Terrible app design and app experience.

1. It doesn’t have a go back or return page function. If something messed up you can’t undo it.

2. The upload document doesn’t work sometimes. Which means that you can’t move on either because you didn’t upload any document. So you would have to restart all over again.

3. The instructions do not meet with Fubon actual requirements. I have been told by their representatives that certain field does not do what it means do that I would have to resubmit another application again.

4. Overall a very buggy app. Too many occasions that could lead you to a point where you would have to restart the entire process again.
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Hkid scanning fail

Hkid scanning is totally unworkable

Cannot focus

The phototaking function always says the camera cannot focus but the photo quality was actually good on my phone.

垃圾

影id 一日都影唔到!
開發者去屎啦

垃圾

垃圾app , 過唔到hkid 個part, 又無得upload , 影極到唔得,過咗都開唔到戶。focus 又差

Cannot scan id

Branch staff asked me to download app to open acct because no staff available. But the app is stupid and can never capture my id photo. Stupid customer service experience and app. Same problem occurred years ago and response has not changed. They don’t even want to improve. Stupid

Can’t detect the ID card

Can’t detect the ID card. Spent 2 hrs taking an ID card photo.

垃圾app !!!!!!!唔想人開就咪放出黎

完全scan 唔到id
為左省人手 全部用電腦判定
年中唔知幾多人放棄開戶口因為你地個垃圾掃描
有冇方法比零粒星??

Scan ID not working

Tried million times but still not working. The app forces your phone turning the torch on and says poor lighting condition. What a joke.

If I can, i will rate zero

If I can, i will rate zero

技術唔得就唔好嘥人時間

認身份又難,認到又要認兩次,次次都搞鬼死咁耐。最後叫認到了,OCR都啱晒資料,竟然又話質素唔得。質素真係唔得嘅話咁你OCR又啱??!! 技術唔得就唔好學人哋虛擬銀行咁開戶,你估香港真係得你一間銀行啊!相信一定損失好多新客