Fuel Forward User Reviews

What users say

Top reviews

Great

Easy to use

Don’t buy squishys for 76

I got three nee-dohs and all of them were a rip off.

No stations nearby

What’s the point of having a rewards app if every city says “no station nearby”?

Love It

Works so fast at Conoco at the pump.

What did you do?

What did you do to the app? It was so good. Now you’re trying to make me go through a brand new login process that fails. And I can only do at the station even though I can manage credit cards, etc without going through the process. I finally gave up and filled up without it. I’ll try it one more time then delete it if it’s still messed up.
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Super simple and lower gas price!

Love the app and the discounts 👍👍👍

Use the reward system

Once you figure it out, it’s super simple to use

Super easy and efficient

Paid through app didn’t need to swipe at pump another way to protect my information

Easy

Worked the new app, tied it to my wallet. Super handy, and great savings. Way to go Tommy‘s.

Stranded me

Signed up for the fuel card, and couldn’t use it(as advertised) after approval and using the last of my gas to get to the station.

Useless, confusing, customer service is useless

Would give zero if I could. Downloaded this to get a discount on baseball tickets. Had payment all set up. Went to approved station and the stupid app allowed me enticed me to use the wrong pay method when I already made my credit card the primary pay method. Called customer service to fix lady was useless. I deleted this off of my iPhone immediately after hanging up. I will stick to using my credit card the old way. Useless app not worth even being free.
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Super easy to initially set up

It took me probably less than three minutes to install the app and start benefiting from the fuel discounts

First time

Great start, I was able to get 20 cents off! We’ll see it it continues to work. For now 5 starts!

Customer Service

Amazing people and great customer service! Willing to help and awesome customer appreciation days!

SAVED

So easy to use. Save myself like $5. Not bad w this economy tehe

Fails to work

I’ve tried to pay at the pump 3 times this week, twice it hung up trying to authorize and I had to pay with a different method. Twice I tried to pay in store for snacks, and while I had a QRCode on screen, the clerk couldn’t get it to scan one of the times - and he didn’t even know that should be possible.
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Not accurate location

I attempted to get gas at the Phillips 66 in Mason, TX but was unable to do so because the app claimed that I was over a half mile away from the pump and that I needed to “move closer to the pump”
In reality… I was ACTUALLY about 2 1/2 FEET AWAY!!😳
I went inside the store and they said that they had “no idea” how the app works and were unable to help me.
CRAZY!!!🤨
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Location services not working

The discount with using the app is great but the apps location services stopped working when I updated my phone so I no longer get the benefits of having the app

Diamond in the rough

Excellent and clean

Login error

I’m travelling and I have a gift card stored in my account but I can’t even use it since I’m having login issues and tells me come back later and try again but never works