App keeps failing
I have to continuously delete and reinstall the app. I receive a failure message every time I login. Says the account isn’t verified.
Good litter box, iffy app
TLDR// There is no way to turn off/on specific notifications. I’m being bombarded with useless notifications and miss important ones.
This is my 3rd Furbulous litter box, and I was one of the initial crowd-funders several years ago. I have four cats and this has truly been a lifesaver for me, especially in a smaller home. Over the years, a lot of the mechanical glitches in the box itself have been fixed and customer service has been very helpful! I genuinely love this litter box and it has made my life easier!
BUT, this app is not very user friendly. This app has one notification setting for multiple alerts — such ‘cleaning completed’, ‘cat used litter box’, ‘Trash bag full’, etc. There is no way to turn off/on certain notifications. I get upwards of 100 notifications a day from this app, and 95% of them are noise.
My biggest issue is that the ‘Trash Bag Full’ notification gets lost in the sea of notifications and I’m unable to quickly act and auto-pack the trash for dumping. There is one (1!!) notification that says the trash is full. So, sometimes the litter box is sitting for hours or days without cleaning itself all the while I’m still being bombarded with other Furbulous notifications that make it appear like the box is in full working order.
I would love 1) a notification on/off toggle, and 2) multiple, timed (hourly?) ‘trash full’ notifications that persist until cleared by auto packing and taking out the trash. I have attempted to create my own ‘shortcuts’ on iPhone to solve this problem with no avail. All other ‘shortcut’ services/apps are also unhelpful.
This is my 3rd Furbulous litter box, and I was one of the initial crowd-funders several years ago. I have four cats and this has truly been a lifesaver for me, especially in a smaller home. Over the years, a lot of the mechanical glitches in the box itself have been fixed and customer service has been very helpful! I genuinely love this litter box and it has made my life easier!
BUT, this app is not very user friendly. This app has one notification setting for multiple alerts — such ‘cleaning completed’, ‘cat used litter box’, ‘Trash bag full’, etc. There is no way to turn off/on certain notifications. I get upwards of 100 notifications a day from this app, and 95% of them are noise.
My biggest issue is that the ‘Trash Bag Full’ notification gets lost in the sea of notifications and I’m unable to quickly act and auto-pack the trash for dumping. There is one (1!!) notification that says the trash is full. So, sometimes the litter box is sitting for hours or days without cleaning itself all the while I’m still being bombarded with other Furbulous notifications that make it appear like the box is in full working order.
I would love 1) a notification on/off toggle, and 2) multiple, timed (hourly?) ‘trash full’ notifications that persist until cleared by auto packing and taking out the trash. I have attempted to create my own ‘shortcuts’ on iPhone to solve this problem with no avail. All other ‘shortcut’ services/apps are also unhelpful.
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IMPORTANT!!
Guys if it signs you out and it says you're not registered, set your region to mainland china and log in again since thats the default and it should work!
Password won’t even accept
I can’t even get into use the app because the password does not let you accept any option. Despite trying multiple times, I was unable to successfully create an account. I may just end up returning this if I can’t use it remote.
App keeps on logging out
Stops working, logs out and you are unable to get back in. You need to delete and reinstall, multiple times a day.
Not Functional
Once you initially register and login, you’ll never be able to login again. Will say your account doesn’t exist but it you try to recreate your account you can’t because you already have an account. Reached out to support who wanted an ID number that you can only get when you’re logged into the app. So guess I’ll never be able to use this app. Without the app, you can’t change any settings for the litter box either.
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Have to Delete and Re-Install App Repeatedlh
Once you get into the app, it’s fine. However, I have to completely delete the app at least 2x per week and re-load to get back in. It’s very frustrating and they need to do something about it.
Don’t buy
App not helpful when box fails.
Mostly good
Overall, I like my Furbulous. It saves me on litter that's for sure and it cleans automatically which is a godsend; however, the app sometimes gets error messages which make the litter box stop working then I have to fix it.
Works as Intended
Been loving my Furbulous box, the app is good as well! Not much else to say!
They tried
This device and the software that goes with it are not ready for regular use. If you get joy with an app and don’t mind spending more time dealing with a faulty device and unintuitive app, go for it. But a plastic tray and air freshener would be a better bet.
Needs lots of work
Constantly having to change the weight units on it, and there’s no setting to see how much is in the trash bin?? Lots of steps behind Litter Robot unfortunately.
Still optimistic
I’ve been using the app for about a week now and I’m consistently having the same issues, when I go into my settings and change litter type or weight scale. After about five minutes, it reverts back to its original settings.
I get too many notifications about the litter bag being full, I was at work for 8 1/2 hours and had about 40 notifications, telling me to empty the litter bag.
It’s a nice concept but the app at least for me still has a lot of bugs, mind you the app has only been available for a month or two.
I get too many notifications about the litter bag being full, I was at work for 8 1/2 hours and had about 40 notifications, telling me to empty the litter bag.
It’s a nice concept but the app at least for me still has a lot of bugs, mind you the app has only been available for a month or two.
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