Pays almost no interest; fees to invest
I’m required to use this company for my HSA. However, they keep 1k of my money in a bank account that earns .05% interest, in a world where 4% is common. You can choose to invest money in excess of 1000, but you have to go through their schwab agreement and pay $18 for that privilege.
They also make you submit forms that are not required by law to make eligible health expense withdrawals.
What’s to like? If they allowed us choices among HSA providers, no one would choose this option.
Also, not legally a bank.
They also make you submit forms that are not required by law to make eligible health expense withdrawals.
What’s to like? If they allowed us choices among HSA providers, no one would choose this option.
Also, not legally a bank.
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Great App
Very easy app to use for medical claim filing
Good to check status but needs improvement
There is no way to upload support for reimbursement requests and you have to go to the website to upload docs
Apps down.
No longer lets me log into my app anymore and if I long in through a web user it doesn’t show me my balance. Hopefully there’s a number to call for a balance on the card. Otherwise I’m telling my employer to take me off of this.
It would be somewhat more convenient if the app would allow you to also submit attachments as pdfs instead of via the camera roll or camera
Going to a better provider
About 2 yrs ago I had $500 even if I didn’t swipe the card and it’s like now I don’t even have that I get deducted money even without using it
Reliable and Informative
You can always count on the app, to see the money you have left.
Trouble free
Easy to use! It’s refreshing not having to put a ton of mental effort in to get your own money.
No more problems
I absolutely love there customer service and ways to help with healthcare pay needs
Just one wish
Wish there was a way to upload photos of my receipts through the app. Maybe there is but I just haven’t figured it out yet.
Love this app
The app makes it so easy to see where you are at get reimbursed and add money.
Reliable
Fast and easy to access
Further
I love the convenience of this app there are a few bugs with my iPhone. Passcode to sign in is never very responsive and selecting things sometimes isn’t either. Otherwise very easy to use.
Member
Easy to submit expenses. Love the 5 digit access code.
Very User Friendly
It is nice to have an app so easy to access your health account and see your activities. Giving insight of every transactions. I also like the fact you can deposit to your health account separately from what come out of your paychecks. I recommend using the app.
Health care
Further
11/30/21 - App Doesn’t Work
Just downloaded, can’t enter username. Most I can key is 1 character. Using ipad, closed all other apps and restarted. Credentials work when keyed through browser.
Can’t see payee full name within the App
It would be nice to have a tab for all the setup payee. Very hard to select the payee in the payment page because the app doesn’t show the full name and it’s very hard to tell if we are paying to the right place.
Excellent app
Very user friendly
Simply to use
Very easy to navigate to each section and easy to upload documents and required supporting information
