App opening
Can’t open the app since the iOS update. It just got stuck on the landing page and frozen. It happened twice already over the past three weeks!
Good app
Quick & easy to use
App not working
I can’t open app
Conflicts with NordVPN
I updated this application the other day and ever since, it will not function: “Communication Error.” That is, until I discovered that I have to pause my NordVPN connection if I wish to use this app in anyway - which is a bit counterproductive as I am using that software in order to protect my data. I never had any issues before I updated it.
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Guys seriously this is embarrassing
Wish I could give 0. Can’t even get past the Terms and Conditions after the update. Exceptionally poor experience when I want to transfer some money out of my offset account and can’t even access it!!!
BPay or Pay Anyone Error
Using this App on iPhone 14 Max Pro the BPay or Pay anyone function DOESN’T Work and always displays a “Communication Error”. Please fix this problem as this is not an issue using the website only via the App.
Please add VPN support
Using Wi-Fi in a building and VPN is necessary for privacy. The app doesn’t work with VPN. Please add.
Minimal functionality
Really only useful to check balance. Doesn’t work with my VPN on.
Doesn’t open unreliable
Complete rubbish can’t open, can’t do any banking . Contacted bank for them to suggest I open the web page, the whole point is for an app to streamline my banking, I’m now looking to close as I can’t even rely on it to open so I can transfer to family in emergencies. Who ever got payed to upgrade this app needs to be sacked it’s a complete mess.
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Stuck on the welcome screen
Doesn’t open with the latest IOS upgrade.
Apple Pay Yay!
So happy you now have Apple Pay and the new app is much better than the old one 😊
Not working
Since the latest upgrade of the Apple iOS mobile app is not working
Terrible
Can’t transfer between accounts.
App sign in messed up
Takes longer then previous app to do anything.
Designer should find a new field.
App sign in messed up
Takes longer then previous app to do anything.
Designer should find a new field.
Version 3.0 is amazing!
Was a nice surprise to wake up to the new update!
The UX and UI is an amazing upgrade. App works flawlessly on iOS.
The UX and UI is an amazing upgrade. App works flawlessly on iOS.
App won’t open on my iPad
Have tried deleting and reinstalling as I was told. Still won’t open, just a circle going round and round. Works on my phone but not on the iPad. Help please!
Latest update
I love to review the app but as it DOESN’T OPEN that’s not possible.
The old app wasn’t perfect but at least you could use it.
What happened???
The old app wasn’t perfect but at least you could use it.
What happened???
Awful
Doesn’t open half the time. Like the other review said, tap and u get a blank screen. On top of that this bank doesn’t allow ApplePay.
This App, like the bank is best avoided. Its run by a bunch of amateurs
This App, like the bank is best avoided. Its run by a bunch of amateurs
Not working on iOS 14
Upon logging in you are met by a black screen, unable to do anything.
Embarrassing
Please cut and paste the App code from the excellent QuayCU mobile banking app, which you said you no longer support and which no longer works. This app is NOT an alternative.
App Tour - features missing
The app tour indicates you can add an account to show the balance for without logging in - not sure how.
I am not able to locate the settings for the app.
I was encouraged to move from Quay Banking app - but until I can work this one out I will keep using Quay app.
I am not able to locate the settings for the app.
I was encouraged to move from Quay Banking app - but until I can work this one out I will keep using Quay app.
