lifetime licence
i've used this almost 8-9years? they deleted all my pics..
and they can not recover
and they can not recover
Trash
Removed all my memory when I paid for lifetime. No integrity
Response from developer
We’re sorry for the experience. Per our retention policies (https://genie9.com/products/gcloud/terms), inactive Free and Lifetime G Cloud accounts may be automatically deleted. If you haven’t already, please email (support@gcloudbackup.com) so we can review your case.
Scammers
Don’t download this app, it’s a scam , the developer is a thief .
Non si apre
Prima la app su IPhone si funzionava ora non più.
Great!
Wonderful app and wonderful customer care service!
They are professional, kind and able to solve my problem quickly!
Thank you!
They are professional, kind and able to solve my problem quickly!
Thank you!
Had for years…no longer works.
The website makes it look really new and advanced but the interface is the same one for years and years. Unfortunate it doesn’t look like it even works on IOS — won’t backup or even think about backing up when logged in.
مشكلة في التطبيق
التطبيق في التحديث الاخير ٩'٣ لايعمل ابدا ولايقوم بتحميل الفيديوهات والصور وغيرها وراسلت الدعم الفني للتطبيق عدة مرات بدون حل المشكلة مع ان التطبيق في جهازي الثاني اصدار ٨'٣ يعمل بشكل ممتاز وكذلك عملية الدفع انا ادفع الاشتراك عن طريق متجركم وهم يطالبوني بدفع اشتراك اخر عن طريق موقعهم ارجو حل المشاكل وشكرا لكم
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Uzak durun
Daha kötüsü olamaz.
Deleted 10 years of photos with no warning!
DO NOT use G Cloud. I had been a subscribing customer for over ten years, when all of sudden I tried to login and couldn’t access my photos and videos. When I emailed support to ask what the issue was, I was told that all of my data had been deleted because I missed two payments. The reason I missed the payments is because I changed banks and forgot to update the new details. But I received no emails, calls or any communication whatsoever from G-Cloud to explain that I needed to update my payment in order to keep the storage.
Over ten years of photos and loyalty to G-Cloud and this is how I was treated! It’s appalling and I am seeking legal advice regarding compensation. Avoid at all costs!
Over ten years of photos and loyalty to G-Cloud and this is how I was treated! It’s appalling and I am seeking legal advice regarding compensation. Avoid at all costs!
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They got rid of all of my storage without any notification
Long story short, I had been using this since 2013. I paid like $20 for permanent storage. When it was time to switch from Android to iPhone, I probably hadn't logged into my account for a year, this was like 2017-20 somewhere in there. They deleted my entire account and their customer service was atrocious. I later noticed, they switched from giving people only permanent paid storage to monthly plans to keep up with the times. Don't give your money to them, they've already proven they will nuke your whole backup with no notification and all your memories will be lost forever. There are far more reputable, trustworthy companies you can get cloud storage from.
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Wow 😭
They deleted everything I had in the cloud and removed my account I’ve had for years! I can never get those memories back 🥹😭
Deleted everything!
I wanted to access my account from a few years back only to find out it was deleted. All those years, memories, and money I paid for storage are gone. Save your money and memories and avoid this app!
Super app
Benutze ich schon seit 2017 und bin total zufrieden. Würde es mir noch auf deutsch wünschen als ubdate
Scammers
This app is a scam!!!! I had this app years ago and decided to give it another try. It has gotten worse they should be sued. I’m going to file a complaint against them because they took my money and deleted all of my photos that I can’t get back. I am very upset because customer service is a joke they do not care about one’s important photos being lost due to negligence on their end. I work in customer service and would never treat my customers this way!!!!
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Jeremy
Good app overall. At the moment the app keeps crashing it’s impossible to access.
Hyygg
False
Not good
Do not use. They deleted all my data
Account disappeared
Ive used gcloud for years and spent a bunch of money on it. I was incarcerated for 11 months, get out and try to renew my subscription and it just says theres no account. Tried emailing twice, still no response.
JUST DON’T DO IT!! Beware!!
Had this app for 5 years and because I switched phones and forgot to download the app again on my new phone. ALL MY MEMORIES WERE DELETED DUE TO 60 DAYS INACTIVITY!!! 5 years of pictures videos and memories of my children because this app terminated my account without so much as a warning. DO NOT WASTE YOUR MONEY!! I spent 3.99 every month and watched the prices go higher and higher and then they cancel you if you don’t or forget to pay!! Stick with Google cloud trust me you are better off using their cloud plans!!! Also f U gcloud!!!
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Outlook email address has become invalid
I used to login using Facebook for which i had outlook.com mail id
Now when trying to log in using fb . It is shown invalid email id
Now when trying to log in using fb . It is shown invalid email id
