App sucks
App has bugs, not being able to refill right away, can’t scroll all the way down within questionnaire form, false reflection that user already spoke with the physician, it seems that MD form has been filled out without you talking to him
Change plan
There is no change plan option on the app that I can find. On the web version the change plan option is not working. I tried one month at $179 to make sure if felt ok on the compounded med. I have been on the brand name for a year. I feel good on the compounded and have been trying to get my plan changed for days. I am told it will be fixed before my next bill on August 10th. My fear is that I will be charged the $399 for the monthly plan. I check In each day and am told the same thing. Not to worry it’s being changed manually before August the 10th. I am feeling very uneasy and may need to cancel.
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Difficult to use
Can’t figure out how to reorder m. App is terrible!!
Do not provide service
Awful company,will not provide anti nausea medication since May 22 and was late in providing my glp1 so missed weekly injections.
Just Awful
Please just stay away from this company. They will steal your money. No real support and after you pay they won’t send your refills because the app conveniently won’t let you fill out refill request. And the support won’t help you and there’s nothing you can do but file a report with the BBB, but that won’t get your money back or get you the drug you paid for.
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