App and Service
Wonderful app, easy to use, full suite of product in one place and excellent customer service responding back immediately.
Great App for yield and crypto
Really loving this app for 8% on cash and the crypto features
Super easy bank
Best rate for your cash (every time I checked vs my friends’ banks), easy to use, responsive client service, no fees at all, and gives you money on your stock… It’s the best bank I used!
Awesome offerings in a really clear and simple app
I love that I can have all my accounts in single place that has a super easy to use app. Coming from Schwab, it really feels like a breath of fresh air. Also, the 8% yield is really hard to beat.
Response from developer
Thank you so much for the kind words and support! We’re grateful to have amazing clients like you and appreciate you being part of our community. Onward!
Crypto and stocks
This app……
Ease of use
The application is very user-friendly and enables the average user to easily delve into the crypto world. The application has other financial tools making this app a great addition to those that enjoy visibility into their finances.
New UI and Obnoxious Waste Of Screen Estate
The longer you use this, the more you wish you stuck to Fidelity where you have more features like a limit display to keep you from putting too much into Roth IRA or being able to show totals.
I have been using Fierce for years now, and it was great. The UI was clean and easy to read. When I read about the new company transaction, I was excited that the useless 'cash management' tab was going to be replaced with something "useful". My two biggest gripes with the new GalaxyOne: Premium Yield advertising can never be hidden (and you must be accredited or meet a criteria), and while the new UI is organized I can assure with certainty that there is loads more wasted space as you are required to touch the app more for example to view more details like Unrealized Gain/Loss. Overall, this is not a welcome update as there really were no measurable improvements aside from getting rid of the useless cash management goals tracker.
I have been using Fierce for years now, and it was great. The UI was clean and easy to read. When I read about the new company transaction, I was excited that the useless 'cash management' tab was going to be replaced with something "useful". My two biggest gripes with the new GalaxyOne: Premium Yield advertising can never be hidden (and you must be accredited or meet a criteria), and while the new UI is organized I can assure with certainty that there is loads more wasted space as you are required to touch the app more for example to view more details like Unrealized Gain/Loss. Overall, this is not a welcome update as there really were no measurable improvements aside from getting rid of the useless cash management goals tracker.
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Response from developer
We appreciate you taking the time to share such detailed feedback. We understand the new interface and product updates may feel like a significant change. If you haven’t already, please reach out to our Client Services team through the app — we’d love to hear more of your feedback and share it with the right teams.
I really like
I honestly enjoy the accessibility of this app it’s easy to navigate I highly recommend this app to anyone that’s thinking about there future your can do more then just stick it has crypto and retirement accounts it’s honestly amazing keep up the good work devs
Response from developer
Thanks so much for the kind words and for being part of GalaxyOne! We're thrilled you're enjoying the app—we’re here to keep delivering the experience you deserve. 🚀
6 Stars!
Best yield in the business. Real customer support that is extremely helpful and responsive, not a black hole. The app just works, frictionless and delightful 👏
Crypto and more
I like the GalaxyOne app so far. It’s clean and simple to navigate. I’m excited to see how it evolves in the future.
New UI waste of space
The old fierce app was great-the new galaxy thing is so clunky and inefficient. Bring back the old app UI
Loving it
super clean and easy to use, and it’s awesome having everything in one app
Simple, fast and easy to use
The app is easy to use, fast, and really well designed. I love how smooth the interface feels, and everything I need is right at my fingertips.
Amazing app
Really great and modern app for trading equity, crypto, earning interest and soon stacking
Amazing platform
I’ve been using GalaxyOne for a few months now and have almost nothing but good things to say. I’ve decided to write an in-depth review to express my positive experience.
Firstly, the concept of the platform itself is unique and highly competitive with other investing options. It’s an all in one app that allows you to buy both stocks and crypto, directly linked to a checking account with interest rates comparable to some of the best SAVINGS accounts. I couldn’t find any other platform that offers this. This app is great for those who want the extra yield from investing themselves (rather than putting it all in a savings account), while not feeling guilty about their uninvested cash (as it earns 4% APY).
Secondly, the customer service is excellent. When I first got the app I was unaware of the regulations involved with Pattern Day Trading, leading my brokerage account to be automatically frozen. I was promptly called by a representative who personally explained the rules to me and graciously unfroze my account (many banks won’t do this). Currently GalaxyOne does not offer debit cards, but due to my particular circumstances, they offered to give me a custom one. I felt this was particularly exceptional. I’ve had a few other interactions with customer service, and all have been well. There’s a customer service chat built into the app, and they answer immediately, respectfully, and diligently. Best service I’ve seen from a bank ever.
There are some issues with the user interface, but this is understandable due to the fact that the app is relatively new. Because it’s a smaller broker, I’ve noticed certain stocks are unavailable during pre-market and after hours trading. They also don’t offer options trading. But these downsides are negligible compared to all the positives.
Overall I would highly recommend GalaxyOne, and I have personally recommended it to family and friends. It’s easy to use, has excellent customer service, and offers highly competitive benefits
Firstly, the concept of the platform itself is unique and highly competitive with other investing options. It’s an all in one app that allows you to buy both stocks and crypto, directly linked to a checking account with interest rates comparable to some of the best SAVINGS accounts. I couldn’t find any other platform that offers this. This app is great for those who want the extra yield from investing themselves (rather than putting it all in a savings account), while not feeling guilty about their uninvested cash (as it earns 4% APY).
Secondly, the customer service is excellent. When I first got the app I was unaware of the regulations involved with Pattern Day Trading, leading my brokerage account to be automatically frozen. I was promptly called by a representative who personally explained the rules to me and graciously unfroze my account (many banks won’t do this). Currently GalaxyOne does not offer debit cards, but due to my particular circumstances, they offered to give me a custom one. I felt this was particularly exceptional. I’ve had a few other interactions with customer service, and all have been well. There’s a customer service chat built into the app, and they answer immediately, respectfully, and diligently. Best service I’ve seen from a bank ever.
There are some issues with the user interface, but this is understandable due to the fact that the app is relatively new. Because it’s a smaller broker, I’ve noticed certain stocks are unavailable during pre-market and after hours trading. They also don’t offer options trading. But these downsides are negligible compared to all the positives.
Overall I would highly recommend GalaxyOne, and I have personally recommended it to family and friends. It’s easy to use, has excellent customer service, and offers highly competitive benefits
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Response from developer
Dallas, thank you so much for the thoughtful feedback and for being part of GalaxyOne! We're thrilled that you're enjoying the platform and our Client Services team. Feedback like this truly means the world to us, and we'll keep working hard to deliver the experience you deserve. 🚀
Not for me
I could NOT restrict data sharing during the sign up process.
I solely use the checking account for the nice interest rate. That being said:
I’ll say some good things first:
I’ve had great experiences with customer service! I really like the user interface, it’s clean, sleek, and easy to understand. The debit card offered with the checking account is awesome!
———
However:
I’ve watched the interest rate slowly decline from what it was a year ago, an exceptional 5.25%, now to 4%. I would like it if this exceptional service offered an exceptional rate once again, it doesn’t have to happen tomorrow. But I’d like to see it remaining stable in the exceptional range(bench line seems to be 4.5% currently looking at other fintech apps)
Thanks!
I’ve had great experiences with customer service! I really like the user interface, it’s clean, sleek, and easy to understand. The debit card offered with the checking account is awesome!
———
However:
I’ve watched the interest rate slowly decline from what it was a year ago, an exceptional 5.25%, now to 4%. I would like it if this exceptional service offered an exceptional rate once again, it doesn’t have to happen tomorrow. But I’d like to see it remaining stable in the exceptional range(bench line seems to be 4.5% currently looking at other fintech apps)
Thanks!
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Response from developer
Thanks for sharing your feedback! Rates can shift with the market, but we work hard to keep them competitive and rewarding. We’re glad you’re enjoying the app and debit card, and we’re happy to have you with us!
The best of the best
Galaxy hit a home run with this one. Easy to use interface, 4% FDIC insured APY on cash (8% for some), and access to stocks and crypto. Coming from someone who has used a combination of coinbase/schwab/pnc — galaxy provides a superior 3 in 1 one, one stop solution.
Highly recommended.
Highly recommended.
Response from developer
Thank you so much for the kind words and support! We’re grateful to have amazing clients like you and appreciate you being part of our community.
Pretty buggy
Sign up takes a long time, many bugs “null robinhood, null ‘stock name’ type of lazy UI bugs.
Doesn’t offer options trading, doesn’t offer mutual funds, limited tools for analysis, it’s the type of app you’d expect to see in 2017.
Doesn’t offer options trading, doesn’t offer mutual funds, limited tools for analysis, it’s the type of app you’d expect to see in 2017.
Not great at all
Market data is wrong and can’t even edit the watchlist easily. User experience navigating around the app is funky in so many places also. Hard to trust money on such a poor experience.
