App problems and more
The good thing about SoFi is that they offer many options for investing, crypto, all in one place. Their rates also good for checking and savings. The problem comes when you need customer service, in app chat, then is a big headache. Under qualified customer service, glitches in app when you try to reach support, error messages, inability to upload anything, messages of “suspicious activities” when you pay the same merchant for years which creates problems with companies you do business with because they reject a charge, dispute resolution issues, no accountability for their errors, i have never ever received pay two days earlier with direct deposit. Honestly, pretty disappointing.
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DO NOT DOWNLOAD THIS APP
IVE TRIED TRANSFERING MONEY TO MY BANK AND ITS NOT LETTING ME ADD MY ACCOUNT ITS SAYING TO TRY ANOTHER ACCOUNT. IVE TRIED MY CAPITAL ONE AND IT SAYS THE SAME THING NOW MY MONEY IS STUCK. HORRIBLE INTEREST
Over Hyped
This is definitely just another overhyped mobile banking app. It’s literally chime with a different look. They slow ash with everything even notifications come in late after transactions
Modern banking & investment app without compromises
Appreciate how things just work, there’s actually dark mode, TOTP support. Wish the Zelle UI matched the rest of the app, but that’s quite a minor thing as it still works without issue.
Scammers
No help no options typical finance company here to lie cheat an steal all they can they could carless about your credit score. Fake fake fake associates never call the workers are worst then robots. Fake copy and paste reply zero help empty offer
