Check submission banned and no communication
I’ve been banking with these guys for about 6 to 7 years now and there’s always been issues submitting checks, digital checks, printed checks whatever. I got a state income refund check tried to submit it online and my account fully got banned and then they told me that. They were going to reinstate my account but I’m banned from submitting checks. I thought having an online bank would be great, but it’s turned out to be more of a hassle than anything. I thought I don’t get it. Is it the photos? It’s obnoxious because standalone banks take these checks. And is the customer service so bad especially for someone that’s been banking with them for a while. 3.75% is cool but overall the experience with Varo has been really disappointing.
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Dark mode
Needs dark mode and 2fa and it’ll be damn near perfect
Trying to make varo my main bank and the DD for zelle kinda annoying… and major inconvenience atm
Trying to make varo my main bank and the DD for zelle kinda annoying… and major inconvenience atm
Fraud
I received notification on a nsf charge to my account. No transaction occurred. Help & Support Chat Bot “fraud” gave me 877 number to call. The 9 option menu did not fit my criteria and was directed to go to chat to resolve.
Chat: got a rep who again referred me to the 877 number. End result closing account do to very poor customer service.
Chat: got a rep who again referred me to the 877 number. End result closing account do to very poor customer service.
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App full of lies
I’ve had this app for over a month now and almost everything advertised turned out to not be true. The only thing that is true is getting paid early. I’d had multiple checks over $1,000 come in and they offer me a $20 borrow limit and want me to connect another bank account to get a line of credit although all my money goes to Varo. I’ve referred friends that got money deposited and haven’t received it be dollar yet. Not to mention customer service doesn’t know anything and rude. Absolutely hate that I wasted my time with this raggedy app
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Bad bank
I have gotten paid on time every two weeks of 1000 or more and they won’t give me any barrow over 20 dollars they gave me before I got paid and I paid when I got my first check and they have not let me borrow again or anything just go to chime guys I’m Jalontae Johnson and I approve this review for people working and needing help from you bank sometimes chime is the love and the love
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