My oppinon
Response from developer
Thank you very much for your fair & balanced review. We're glad that our app has managed to impress you. This app & the features are something that we've really worked hard on. So, it makes us incredibly happy to know that our efforts have resonated with you. If you have any proposals to improve the app furthermore, please don't hesitate to contact us at support@twinbit.net or through the "Contact Support" or "Report a Problem" sections in the app's settings screen.
Fraud
Response from developer
We’re sorry to hear about your experience. If a free trial has already been used with your Apple ID or if the trial period has ended without being canceled, Apple may process the subscription charge. All billing is handled securely through the App Store, and we do not have access to your payment information or control over charges. If you would like to request a refund, you can do so directly through Apple at https://reportaproblem.apple.com. For any questions about the app, please contact us at support@twinbit.net or through the “Contact Support” or “Report a Problem” sections in the app’s settings screen.
It’s cool, but you gotta buy it. Taxi use what you made up ringtone.
Response from developer
We’re sorry for any confusion regarding the app experience. The app includes free features, while some advanced tools and functionality require a subscription to help us continue maintaining and improving the app. We understand your concern and appreciate your feedback about the ringtone setup experience. We’ll share it with our team as we continue working on improvements. If you have any questions or need assistance, please contact us at support@twinbit.net or use the “Contact Support” or “Report a Problem” sections in the app’s settings screen.
Nul, tout est payant
Response from developer
Nous vous prions de nous excuser pour la gêne occasionnée. Bien que l'application soit gratuite au téléchargement, certaines fonctionnalités premium, comme l'installation de sonneries, nécessitent un abonnement. Nous vous proposons un essai gratuit de 3 jours pour vous permettre de tester toutes les fonctionnalités. Si vous souhaitez annuler votre abonnement, veuillez le faire au moins 24 heures avant la fin de la période d'essai afin d'éviter tout prélèvement. Pour toute assistance supplémentaire, veuillez nous contacter à l'adresse support@twinbit.net ou utiliser les sections « Contacter l'assistance » ou « Signaler un problème » dans les paramètres de l'application.
Doesn’t work
억까
Response from developer
불편을 드려 죄송합니다. 앱은 언제든지 iPhone에서 삭제할 수 있습니다. 삭제하려면 홈 화면에서 앱 아이콘을 길게 누른 다음 "앱 제거"를 선택하고 "앱 삭제"를 누르세요. 문제가 계속 발생하는 경우 support@twinbit.net으로 문의하시거나 앱 설정 화면의 "고객 지원 문의" 또는 "문제 신고" 섹션을 이용해 주시면 추가적인 도움을 드리겠습니다.
Nicht so gut
Response from developer
Es tut uns leid, dass die App Ihre Erwartungen nicht erfüllt hat. Einige Funktionen sind kostenpflichtig, um die Wartung und Verbesserung der App zu ermöglichen. Wir schätzen Ihr Feedback zur Klingeltonqualität und werden es an unser Entwicklungsteam weiterleiten. Gerne würden wir erfahren, welche Klingeltöne Sie sich gewünscht haben, damit wir unsere Bibliothek verbessern können. Bei Anregungen oder falls Sie Hilfe benötigen, kontaktieren Sie uns bitte unter support@twinbit.net oder nutzen Sie die Bereiche „Support kontaktieren“ oder „Problem melden“ in den App-Einstellungen.
Good
Bad app
Response from developer
We apologize for the frustration. While the app is free to download, certain premium features like installing ringtones require a subscription. We offer a 3-day free trial so you can test all features. If you choose not to continue, please cancel at least 24 hours before the trial ends to avoid being charged. For further assistance, please contact us at support@twinbit.net or use the 'Contact Support' or 'Report a Problem' sections in the app's settings screen.
Don’t download
Walli
Фигня
Response from developer
Нам очень жаль, что у вас возникли негативные впечатления. Чтобы помочь нам улучшить ситуацию, не могли бы вы предоставить более подробную информацию о возникшей проблеме? Вы можете связаться с нами по адресу support@twinbit.net или через разделы «Связаться со службой поддержки» или «Сообщить о проблеме» в настройках приложения.
Nul
Response from developer
Nous sommes désolés d'apprendre votre frustration. Notre application permet de télécharger gratuitement des sonneries, mais l'installation de sonneries personnalisées directement sur l'appareil nécessite actuellement la version Pro. Nous proposons un essai gratuit de 3 jours pour vous permettre de découvrir toutes les fonctionnalités avant de vous engager. Si vous décidez de ne pas poursuivre, vous devez annuler votre abonnement au moins 24 heures avant la fin de la période d'essai pour éviter tout prélèvement. Pour toute question ou problème rencontré, veuillez nous contacter à l'adresse support@twinbit.net ou via les sections « Contacter l'assistance » ou « Signaler un problème » dans les paramètres de l'application.
НЕ РЕКОМЕНДУЮ
Response from developer
Приносим извинения за возможные неудобства. Обратите внимание, что мы не имеем доступа к данным вашей подписки или платежной информации, поскольку все платежи обрабатываются безопасно компанией Apple. Возможно, с вас была списана сумма, если бесплатная пробная версия не была отменена до истечения срока ее действия или если она была использована ранее. Будьте уверены, что все списания обрабатываются с вашего согласия. Если вы считаете, что произошло несанкционированное списание средств, вы можете запросить возврат средств непосредственно у Apple здесь: https://reportaproblem.apple.com. Для получения дополнительной помощи, пожалуйста, свяжитесь с нами по адресу support@twinbit.net через разделы «Связаться со службой поддержки» или «Сообщить о проблеме» в настройках приложения.
Complicated
My reason y it’s 0
Nose como llamar la reseña :)
For you
Response from developer
We’re sorry to hear that the current selection and pricing did not meet your expectations. Our team is continuously working to improve the app, including expanding the library with more free ringtones and wallpapers. If you’re facing any specific issues or have suggestions for what you’d like to see improved, we’d love to hear from you. Please reach out to us at support@twinbit.net or through the app’s “Contact Support” or “Report a Problem” sections in the settings screen.
PNL
Response from developer
Thank you so much for the 5-star rating. We truly appreciate your support. If you ever have questions or suggestions, feel free to reach out through the app’s “Contact Support” or “Report a Problem” section or email us at support@twinbit.net.
