GardePro Mobile User Reviews

Name: GardePro Mobile
Rating: 3.43878 (98 reviews)

GardePro Mobile

shenzhen zhuopu digital technology co. ltd.

📷 Photo & Video

What users say

Summarized from real user reviews of GardePro Mobile. Based on 98 reviews and a 3.4/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Photo & Video app.

Positive things

🚀Easy setup
👍User-friendly app
🎥Excellent image/video quality
🔋Long-lasting batteries
🤩Impressive camera features
🤝Great customer support

Negative things

🐛Connectivity issues
🔌Unreliable WiFi connection
🔍Limited remote access
💾Storage management problems
🕰️Slow app performance
🤯Frequent app crashes

Top reviews

Most Recent Highest Rated Lowest Rated

Sad

Been using this app and 3 of these cameras for years now. Now it won’t connect via WiFi no matter what. Don’t have an adguard on or vpn on or anything. Used to work flawlessly and now is completely useless. The cameras are still recording but I have to get a ladder out and bring it to the various trees just to check the cams on the cameras own screen when I used to be able to look at what they captured on my phone. What an absolute bummer.

PacificCowboy

a month ago

Response from developer

Sorry for the inconvenience. Have you recently updated your iOS system? If so, your camera may need a firmware update to restore connectivity. Please contact our support team and we’ll help you update it and fix the issue.

No longer working

I have three cameras that I have used for the last four years or so. For the most part connection takes a while, but once connected, the interface is intuitive and easy to use. Warning to anyone who’s just received a security update on their iPhone, 9 times out of 10 the app won’t work for a couple months while GardePro works on an update/fix. That part is just bad.

135fgy

2 months ago

Response from developer

Hi, thanks for your feedback! We’re sorry for the inconvenience caused by iPhone system updates. From discovering a compatibility issue to releasing a fix in the App Store can take some time, but please know we work as quickly as possible to resolve any problems.

It’s ok.

135fgy

2 months ago

Connection fails

This says it can connect via WiFi or Bluetooth. Most of the time it says connection failed. I got it to connect twice out of dozens of attempts.

I guess I’ll just have to lug a laptop into the woods with me to read the SD card the old fashioned way. I don’t have the patience for connection errors.

Joe Unseen

2 months ago

Response from developer

Hi, thanks for your feedback! For a smoother connection, please make sure you are close to the camera and that VPN or other network-interfering apps are turned off. If you continue to have issues, our support team is happy to help!

Connecting has gotten harder

Needs a better app. App used to connect in about 30 seconds, but now fails to connect even when near camera.

Connecticut boater

4 months ago

Stopped working, no resolution

The app has been finicky from the beginning, but about a week after the one year warranty expired (of course), it stopped working altogether. I uninstalled the camera and app, reinstalled it, called customer support, watched their videos, did everything I was supposed to, and it just will not start again. I can get no help from Customer Service. They seem to not care or not know what to do with their own product.

janeann1

5 months ago

Response from developer

We’re sorry to hear about your experience and understand how frustrating this must be. Even though the camera is already outside the warranty period, our support team still does their best to help troubleshoot and find a solution whenever possible. Please note that if the issue is related to certain hardware damage or component failure, it may unfortunately not be repairable remotely. However, we would still like to take another look at your case and see if there is anything further we can do to help. Please consider contacting our support team again and provide your camera model and a brief description of the issue so we can assist you more effectively. Thank you for your patience and for sharing your feedback with us.

Great App

This is the first game camera app I’ve ever used, and it’s so easy to use. I’m really enjoying it. Best pictures and videos I’ve seen on a budget friendly camera.

Phantom sender

5 months ago

Response from developer

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app and getting great pictures and videos with your camera. Your feedback means a lot to us!

Keeps disconnectiing my phone before pctires load

My iphone 14 this worked awesome but got an iphone 17 pro and it keeps disconnecting and or nit loadong the pictures need help with this

gffbh umm

7 months ago

Fixed!

The app was working great when I bought the camera a month ago (I would have rated it a 5. Not now.) I got a notification today when opening the app today about how you can now preview the videos, etc. (good idea). You can’t. It won’t connect to live video. It will not preview as described. And will not play recorded videos. FIX IT to work as described!!!!!

Update October 21, 2025. You fixed it! Thank you!

Peto61

9 months ago

Iphone17 issues

Upgraded to iPhone 17 and connection is weak. Can not get Live view to work. Almost unusable.

BarryCR12345

9 months ago

Doesn’t work with limited access to photos

Doesn’t work with limited access to photos. Requires unrestricted access to my entire library

kdbsof

10 months ago

Unable to connect to the WiFi

I had this camera for not even 2 days and I got it to connect once and I went to set it up and I tried to connect it and now it’s saying unable to connect to WiFi

galaxy Tixz

10 months ago

Can’t review all photos because it loops

This app used to work, but we recently started using the camera again and now you can’t view all photos without removing the SD card. As you scroll down, the thumbnails loop so it keeps pulling you back up. This completely defeats the purpose of a camera you can connect to by WiFi/bluetooth. Please fix!!!

Libby2563

a year ago

Response from developer

Thank you for your feedback and we're sorry for the inconvenience! We’re about to release App version V2.2.37. Please update the app once the new version becomes available, and let us know if the problem is resolved. If the issue persists after updating, feel free to contact us at support@gardepro.com — we’re committed to resolving any problems you encounter.

Interval setting option has disappeared from app

For the time-lapse function, the option to SET the interval between shots has disappeared from the app. I first reported this months ago. Someone from the company replied to me weeks ago that this would be fixed soon in an update. There is still NO update!

Jay Bird 63

Interval setting option has disappeared from app

For the time-lapse function, the option to SET the interval between shots has disappeared from the app. I suspect this inadvertently happened during an app update. It needs to be fixed ASAP. I attempted to report this by phone WEEKS ago.

Jay Bird 63

a year ago

Response from developer

Wonkey

App keeps acting up and not doing what it’s suppose to. Gives wrong battery percentage stops showing recordings etc etc. I guess you get what you pay for.

Gabe50-1

a year ago

Gallery not available or sinking photos

They need to come up with a new update, gallery syncing photos for cellular not working properly. You have to go see them manually at the camera itself.

Ieaga

a year ago

Response from developer

Thank you for your feedback! This issue is related to compatibility after the Amazon service update. We’ve released a new version of the app that resolves this problem. Please update to the latest version, and the gallery syncing issue should be fixed. We appreciate your patience and support!

Requires full phone photo library access in order to download from camera?

Not giving the app full access to my phone gallery; I’m able to download images from other apps without doing so.

Surprise07

no / noIn-App Purchase

free / freePrice

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