New app is awful
I hate when you update these apps, it requires me to go to the branch to get it unlocked. This last version was the worst. I just want stuff to work.
Can’t log ino bank account
I can’t access my bank account I’ve held with GFCU since 2021 & it won’t recognize any of my information. Extremely frustrating process when you live thousands of miles away from your bank.
Terrible update
This new updated version of the app is terrible. The UI is clunky, laggy, and terrible feedback. With this update I can no longer connect my bank account to my other accounts. And it has forced my account to be joint with my mothers gather account and she can now draw money out of my account whenever she pleases. I will be switching banks over this app.
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Update sucks
The new version still stuck after a week I still can’t link my bank account
They made um worse
The old app was excellent. Easy to use and well designed. This new app is a step backwards, why did it have to change? New display is not user-friendly
Shady Mobile App Update
The “updated” mobile app locked me out of my account. Having to call - needing a OTP and then communication error - can’t verify anything - unlocking your account doesn’t solve the issue you still can’t login even if you tried.
Fix the issue or make it easier for people to access their account through the app.
Fix the issue or make it easier for people to access their account through the app.
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WHY WOULD YOU CHANGE IT
It was perfectly fine before but now im getting locked out of my account and getting asked for information I DONT USUALLY KEEP SO I NEED TO CALL TO GET IT. WHY WHY WHY WHY. I HATE YOU ALL
Terrible Update
They should have to remove all the stars. Completely different app. What happened?! Terrible formatting of UI for iOS. Buttons appear partially off the screen, tiny fonts, etc etc. Unbelievable in modern times with Ai that programming can be this bad. Just wow.
Terrible
Horrible
The new update is a regression
I rarely write reviews, but I was such a fan of the old gather app. This new version took about 17 on boarding screens just to sign in again and the overall experience and design is much worse. What happened? I believe gather can still create a great app just like they had before but please improve this or bring back the old app.
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Not broken why fix?
Horrible new app. So buggy
Kapaa Location
It is not open on Saturdays and the deposit I want to make is too much for mobile deposit.
Also, the other day you refused my deposit because I had too many deposits!
Why would you refuse MY MONEY?
Also, the other day you refused my deposit because I had too many deposits!
Why would you refuse MY MONEY?
Off da charts amazing!!
Love this at a this bank. You guys rock
Excellent service
Mahalo nui loa!
Love
I love Gathering Credit Union (Kauai Community Credit Union).
Frauds issues.
To many frauds on my
Credit card. I also was under the assumption that was not my responsibility that’s why I put my hard earned money was to help protect my little money that I have.
Credit card. I also was under the assumption that was not my responsibility that’s why I put my hard earned money was to help protect my little money that I have.
App Worthless—Often “Updating”
Good Bank, Horrible App — show info from “1 Week Ago” and “Updating,” so how much balance? Great people and Good Credit Union, especially in person.
Terrible
Absolute joke of a bank. They’ve blocked my card multiple times for purchases all under $20! I would not recommend this bank.
MY BEST FRIENDS EVER!
Always helpful, polite and courteous friends. Even when I am being awkward and sometimes difficult. I am handicapped and I appreciate them to the MOON and Back!
Often “Updating”
Good overall — shows info from “1 Week Ago” and also “Updating,” so how much balance? Great people and Credit Union, especially in person.
