Owner
C Sundae Merrick
I am most unhappy after being a customer for over 30 years that I cannot update because I have an iPhone 7. I like my phone and I don’t need to upgrade and now you’re making it impossible for me to do online banking with my phone. Not good for customers who prefer the phones that they already have. please make it better for us so we can use our phones!
I am most unhappy after being a customer for over 30 years that I cannot update because I have an iPhone 7. I like my phone and I don’t need to upgrade and now you’re making it impossible for me to do online banking with my phone. Not good for customers who prefer the phones that they already have. please make it better for us so we can use our phones!
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Awful help response
The absolute worst help section of a bank I’ve ever seen in my life. They haven’t responded to multiple questions in over six months. Will definitely be reporting this bank when I get around to it. Can’t wait to pay off my loan and get the heck out of here.
No new upload
Tap the app
The login screen apears for a milisecond
Says update the app
Get to the app store
App says Open
Then the above process begins again
The login screen apears for a milisecond
Says update the app
Get to the app store
App says Open
Then the above process begins again
Trash bank
One of the worst banks I’ve had the displeasure of using. Instead of blocking transactions for fraudulent charges they cancel your card and send you a new one two weeks later. Need to pay your bills? They don’t care.
UPDATE: STILL TRASH! If it’s not one thing, it’s another with them.
UPDATE: STILL TRASH! If it’s not one thing, it’s another with them.
Glitchy and Lags
Often have issues logging in. Also the app doesn’t reflect transactions or balances correctly. Such a problematic app—always has been and continues to be.
