Completely inaccurate
The app shows completely inaccurate arrival times and numbers running per route. Waited for over an hour for a blue route trolley. The app said there were three running on the route and consistently said one was 5-7 minutes away. Then would jump to 15 minutes with no explanation. We were eventually told that there was only one trolley running the blue route, but the app continued to show three running with constantly changing arrival times.
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Bug- doesn't show results for the correct trolley line
We were waiting for a yellow line trolley at stop number 2.
The app displayed a countdown for the next trolley, but the only trolley to arrive at the end of the countdown was a purple line. There was no indication on the countdowns for what line their trolleys were for. Since there was an input field for the line color I had assumed the countdowns would all be for the line that I selected, but that wasn't the case. Needs work.
The app displayed a countdown for the next trolley, but the only trolley to arrive at the end of the countdown was a purple line. There was no indication on the countdowns for what line their trolleys were for. Since there was an input field for the line color I had assumed the countdowns would all be for the line that I selected, but that wasn't the case. Needs work.
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Doesnt show times
Times are not accurate
Yay Fun Public Transit; Confusing App
I love how the trolley system opens alternative opportunities for transportation and makes congested nightmare parkway downtown Gatlinburg more accessible. The map has some less user friendly issues that degrades the quality of the whole system. Notably looking at specific routes and selecting a specific route but pulling up all four routes arriving at the stop in the relative future is not readable. List the colors rather than the numbers at least; it reads as though there are four buses per route rather than 1-4 indicating the route. It’s just confusing enough where it muddles up where and when you should be there for someone not local to the area- which will be a large portion of the user base.
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Poorly built
This app is poorly built and not easy to use. The trip planner defaults to another part of the state.
