Ordering for pickup doesn’t work
This app has repeatedly not worked when ordering online - it takes payment and confirms but sends no email and the restaurant doesn’t get it through. I’ve emailed GBK directly and had no reply and it’s such a shame that such a nice restaurant with such nice food has ruined their once really good app. I also don’t like the rewards system now as it’s made it more difficult to get a free burger but that’s not the main issue here. All we want is a working app
Show more
Terrible Christmas spin
Span every day and got nothing! Pointless campaign
So Long
Have to order via some tablet and then that didn’t work and I then had to order via the app which was well confusing. My kids wouldn’t shut up so I paid £1.99 for them to play the game on the iPad on the table provided and they raged at it and got louder
Great meal
Alexis and team really looked after us and the food was speedy, hot and tasty.
Downloading the GBK app prior to arriving would make ordering easier. Thanks
Downloading the GBK app prior to arriving would make ordering easier. Thanks
Login woes
Login is a pain. Not quite sure why I need to receive a code to my email every time I log in; and no way to store password in keychain or use a stored password. Plus I get prompted to select a store before I’ve even logged in. However, at least now I’m in and can try and work out where my nearest GBK is… 🍔😋
Show more
Deal
Banging welcome deal 👌👌👌👌
Terrible app
This app is appalling. The staff in the restaurant said that lots of customers complain about it, why is it not better?
Ruined my birthday/relationship with family and girlfriend
I threw my phone out of the window so angry at the app and it hit a passing blind man who fell over. His wife then came over and gave me a real telling off but due to my short fuse from the app I called her a “dorky loud mouthed loser” and my family and girlfriend (of 6 years) saw and left me at the restraunt. Since then my girlfriend has taken our child aged 1 and moved to lancing while my family see me on Christmas but refuse to serve me any food or drinks. I once asked for Pringles and my nan spat in them.
Show more
Cribbs Causeway store
Friendly happy staff. Makes a refreshing change.
app doesn’t work
says click and collect is available but when i try to order from it it doesn’t work. fix up your app.
Oh DeaR. GBK are loosing it again
No more ordering at table. Terrible
Back to the horrific skinny fries. Almost impossible to cook to perfection
Why oh Why?
Listen to your customers.
Back to the horrific skinny fries. Almost impossible to cook to perfection
Why oh Why?
Listen to your customers.
Student discount is a lie
Student discount isn’t available with this app, you have to apply for it and wait 48 hours to use student discount. Lame. Literally everywhere else accepts uni days
Too much hassle downloading app.
Too much effort is involved ordering food here. They also ran out of classic Coke.
Easy to use
Hopefully quick to get dat burger!
Bad
Bad. Hate this app. Waste of time. Never going back again. Share to your loved ones to spread this message.
Absolute rubbish app
Tells me to use location services to order in branch. I enable it but it still can’t recognise it
Every other app works for location services, just not the piece of rubbish from gbk
Every other app works for location services, just not the piece of rubbish from gbk
I MISS HUMANS
It took so long to give you all my information to connect to the wifi, give you all my information again to sign up, agree for you to use my information however you want, share location, agree to have notifications, and then use the awful wifi to order. I MISS HUMANS. The prices would be fine if it were a restaurant where people take your order, but instead we’re paying expensive prices to be ignored and forced to use slow wifi to sit for 20 minutes giving you endless permissions to advertise. This is not an okay way for a restaurant where you spend £25 for your meal to work. So I didn’t tip because we aren’t getting service, so why would I? But there are people bringing the food and that’s unfair to them. I’ve had an awful time sitting here getting more and more annoyed by how awful the online ordering system is. Do better and let me talk to a human again, please. Thank you.
Show more
Unusable
Tried removing a line from the cart but I couldn’t. Tried changing the quantity to 0 and update to see if that would remove it but no.
Lisa bull
Diabolical !!! No beef burgers in this burger restaurant! Asked what panko crumbs were and waitresses didn’t know, maybe a little training needed so employees know what ingredients are used
Bad
Reasly dificult to use. You cant search anything
