Rewards
I liked it used to be, but recently very hard to sign in.
Really poor click and collect
Gails have a really bad click and collect offer via the app. Many times I have arrived at the shop to find the bread I ordered is not available. Just now I arrived 30 min after the order time and they said the order had not yet printed in store. If this happens I can see why it always falls down.
Lack of functionality
Why does the app constantly log me out. Why I am always asked for a password when I want to claim my reward. The app doesn’t trigger the option to store the password. There is no facial recognition. App is easy to use, if you can get in.
Awful!!
I have almost stopped going to Gail’s this app because of this app!
Keeps logging out
The app very often disconnects you on opening. This stops you from adding a little stamp to the loyalty card (people are in a hurry behind you waiting for the till so you can’t really take the time to log back in. Bad programming or manipulation so you don’t benefit points as much as you could. Either way it’s quite annoying.
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