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GAIL's Bakery

GAIL's Bakery

by Gail's

51 ratings
119 reviews
With Ads
🌟 Lifestyle
🍔 Food & Drink
Free
With Ads

Details

  • Released
  • Updated
  • April 5, 2023
  • September 28, 2026

Features

Developer

Gail's
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GAIL's Bakery screenshot #1 for iPhone
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About

Earn digital stamps with every purchase at participating bakeries. Collect stamps to redeem free bread, coffee, or barista-made drinks. Order ahead to skip the queue and browse the online shop.

✓Digital stamp collection
✓Earn free bread or drinks
✓Order ahead for pickup
✓Browse and shop online
✓QR code scanning
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What users say

Summarized from real user reviews of GAIL's Bakery. Based on 51 reviews and a 4.3/5 average, it highlights the 10 positives and 13 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 👍Easy to set up and clear design
  • 👍User-friendly app
  • 👍Delicious pastries
  • 👍Excellent app
  • 👍Worth getting
  • 👍Good for quick reorders
  • 👍Nice touch on the birthday gift
  • 👍Good app
  • 👍Easy to use
  • 👍Great support

Negative things

  • 🤬Annoying marketing emails
  • 🐛Stamps not always added
  • 🐛Tills not working
  • 🐛App unable to download
  • 🐛Stamps frequently not added
  • 🐛Click and collect not working
  • 🤬Unfair token system
  • 🐛Rewards and stamps keep on disappearing
  • 🐛Verification failure
  • 🐛App not usable with no internet connection
  • 🐛Stamps don't record
  • 🐛No signal = no joy
  • 🤬Disappointing
See all reviews

What's New in GAIL's Bakery

5.4.2

September 28, 2026

App improvments and fixes

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t work

Simply doesn’t work. For me. Could be operator error, but I’ve tried and tried to create an account t both at home and with the help of staff in store. The latest rebuttal after trying again today was due to a ‘network error’. Passwords don’t seem to stick, and when you try to reset it seems to redirect to the website and not the app. I’m not techy enough to deal.
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original thoughtoriginal thought

Difficult to access

I’m trying to buy a kimchu croissant but I’m finding it impossible to make the purchase and arrange the delivery ( not to my usual address but to Hampstead Court, 48, Boundary Road, Regents Court. Please could you enable me to make this order for delivery on Saturday.
hilampolenehilampolene

Erratic

Password reset often fails
Cies6Cies6

Terrible

The app kept logging me out every time I closed it, and now I can’t even log in again as it doesn’t recognise my credentials.
michiamoericamichiamoerica

Logs out

App logs out and when you request new password it doesn’t reset . Tried 10 times and have now given up. A shame. Bread is nice though
waitrose addictwaitrose addict
See 114 more reviews

User experience

🐞

Reported Bugs

8 issues

Tills aren't working

Bug

The app is unable to download

Bug

Stamps not Added

Bug

Click and Collect not working

Bug

Rewards disappear

Bug

Verification failure

Bug

App not usable with no internet connection

Bug

Stamps don't record

Bug
✨

Requested Features

3 requests

Add loyalty QR Code to Apple Wallet

Feature

Option for honey or syrup

Feature

Order history on the app

Feature

FAQ

What does the GAIL's Bakery app do?

The app allows you to earn digital stamps with every purchase at GAIL's bakeries. You can collect these stamps to redeem free items like handcrafted bread, coffee, or any barista-made drink. It also enables you to order ahead to skip queues and browse their online shop.

How do I earn rewards with the app?

You earn a digital stamp by scanning the app's QR code with every shop. If you spend more than £20 in a single transaction, you will receive an additional stamp. Collecting 9 stamps allows you to redeem a free handcrafted loaf of bread, coffee, or any barista-made drink.

Is the GAIL's Bakery app free to use?

Yes, the app is free to download and use. While the app itself is free, you will be making purchases within the bakery to earn stamps and redeem rewards. There are no upfront costs to join the loyalty program.

Can I order food for pickup using the app?

Yes, the app allows you to order ahead for pickup. This feature is designed to help you skip the queue and have your favorite items ready and waiting for you when you arrive at the bakery.

What are the benefits of using the app for regular customers?

For regular customers, the app offers a convenient way to earn loyalty rewards, such as free bread or drinks, through a simple stamp collection system. It also streamlines the ordering process by allowing you to order ahead and browse the online shop, saving you time.