Awful!!
I have almost stopped going to Gail’s this app because of this app!
Keeps logging out
The app very often disconnects you on opening. This stops you from adding a little stamp to the loyalty card (people are in a hurry behind you waiting for the till so you can’t really take the time to log back in. Bad programming or manipulation so you don’t benefit points as much as you could. Either way it’s quite annoying.
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Logged out with no way to get back in
To the devs: longtime user of this app but it has now logged me out, won’t accept my password and won’t send me a password reset link (yes I have checked spam). Basically I’m locked out. Annoying. Please sort.
New customer
I was asked today if I had the app and when I said no, the ins and outs were explained, including the welcome drink being mentioned. Downloading was easy enough, but I am not receiving a code to verify my account, so I can’t start using the app or loyalty program.
Please help or advise?
Please help or advise?
Amazing bakery and lovely team
The team here is amazing… knowledgeable baristas and excellent front of house people
