No USA Support
Unable to find stores in the United States, even though I’m eating one right now.
No loyalty for App
Poor user interaction and offers loyalty bonuses for clients but doesn’t exist
App doesn't work
Whenever i try to use the app in order to use the offers , it doesn't work, nor will they give you the offers at the counter.And even thought i am not a first time user and ive made many purchases through the app, it still says i am new and doesnt give me any new offers.
Apple Pay
You need to add Apple Pay and have a deals tab
Awful buggy mess
Food is amazing but app is broken - offers and coupons don’t work. Basically scams you lol.
Great customer service
Great food, friendly staff. Service always on point. Highly recommend
Best kebab ever
Title says it all I think
Difficult to use
Keep asking the billing address every time when placing an order. I have saved a billing address but still have to enter it for every order.
Gel
Best kebab ever!!
Awful App experience and in store experience
Opened app choose table to order, items added to basket, while tried check out showed server error, refreshing app made my basket double with same order. Payment taken. Store staff can’t help to change or amend order, table order but won’t be serve to table you have to collect it. Tried making complaint through app doesn’t work. Pure rubbish
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Whole family loves GDK
One of the only takeaways every single family member loves and enjoys. I grew up in Germany, eating Kebabs from an early age onwards, I can’t fail GDK.
Utter cr*p
Wanted to use an app exclusive discount code. Was about to place my order. Payment screen not working “Error 508 HPP_BILLING_CITY not present in request. Contact the merchant”.
Payment options
The app FAQ states:
Apple and Google Pay are accepted as a method of payment through the app.
However, when you go to pay, the only option that appears is card payments, and if (like me) you prefer not to store card details in an app/cloud you’ll have to enter them every single time you place an order, making this app worthless.
Apple and Google Pay are accepted as a method of payment through the app.
However, when you go to pay, the only option that appears is card payments, and if (like me) you prefer not to store card details in an app/cloud you’ll have to enter them every single time you place an order, making this app worthless.
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So bad an app that make me even think they Maybe deliberately boycott online order!
Seriously, this is the worst app i have EVER used, i can't believe the management approved this app. Did they even tried once. This is NOT an app. My grandma can make a better design than this. You are lucky that the food is good!
It’s not as good as it seems
I think that it’s an ok app but there are no rewards or discounts or any type of reward for if you spend over a certain amount and it is quite slow it said my order was arriving 30 minutes after but it was about an hour.
Can’t see anything on the app
The app background is black and the text is also black! Can’t see anything! Rubbish app when trying to order in store.
aesthetic
the aesthetic side of the app is really poor you cannot see what you are typing
Order
Really simple
Terrible Ordering Experience
Ok, I get that, through, Apple Pay, you don't want to accept Amex (though f'ed if I know why, for such a successful company) but can please give CLEARER communications when an Apple Pay payment is rejected. I just keep getting redirected to the same screen and I have no idea whether my order is accepted or not. Give a CLEAR indication of your payment methods and don't just say that you accept Apple Pay if you only accept particular cards via Apple Pay. You either accept Apple Pay or you don't, it should be irrespective of card and, if it's a card you won't accept, you need to make that CLEAR. In any event, why the f won't you accept Amex?!? You are a successful company, are you really quibbling over pence?!? This doesn't do well for your reputations d, now, I won't use you again for this very reason!
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Awful User Experience
2 main issues.
1. When I open the application it always checks for new content which needs to be downloaded
2. Always, even though I’m logged in, I have to put in my postcode to search for a GDK
I don’t both using the app anymore. Takes way too long.
1. When I open the application it always checks for new content which needs to be downloaded
2. Always, even though I’m logged in, I have to put in my postcode to search for a GDK
I don’t both using the app anymore. Takes way too long.
