Garbage
Ice maker it’s self is nice!
The app on the other hand is garbage.
App os way out of date, even the app tells me so but the update button doesn’t work.
App is slow and clunky and doesn’t control the ice maker at all.
Just use the ice maker manually and forget trying to use this app.
The app on the other hand is garbage.
App os way out of date, even the app tells me so but the update button doesn’t work.
App is slow and clunky and doesn’t control the ice maker at all.
Just use the ice maker manually and forget trying to use this app.
Opal’s Review
Hello Subjects, am the queen of the water and I would like to thank the app makers for making this app because now I can dispense ice cubes on the floor so they can melt to make water so this is basically a water making system! THIS COULD SOLVE CLIMATE CHANGE!!!!!!!!!!!!!!!!
Luv this app
❤️Opal!
Luv this app
❤️Opal!
Frustrating
So far this app has been a big fail. It’s hijacked my icemaker and disconnected. It won’t re- connect with my bluetooth and won’t let me change or control my icemaker! Even when I shut down and delete app and data I still can’t get control. I call it evil Ursula lol. Until it’s fixed it’s a 1 star.
On off button has zero feedback
The On/OFF button has zero response even though there is good power connected to the device. Its beeb this way from day ONE. App is not able to toghle it ON either. I havve to blindly press the physical round button 5-10 times before i see any response. Poor product all around.
App is clunky, but it works.
If you manually turn on the ice machine, it will forget your scheduling until you turn it on again. Huge fail - could EASILY program this fix
Don’t bother - save phone space
The best part of the app is turning on the night light. Who programs this stuff?
Hate babysitting the scheduler
The app works and connects to my GE Profile ice maker just fine. It does take awhile to connect, like 10+ seconds. The scheduler gui interface isn’t terrible and better than others I have used, but…
I hate that anytime you turn the ice machine on/off manually, it automatically turns the schedule off. We are constantly having to sign in and turn the schedule back on so it will make ice on its own. This is particularly annoying as sometimes the machine locks up and keeps running even though it isn’t making ice and then has to be unplugged or in order to get it to turn off and we have to go back into the app and turn the schedule back on. Sure wish someone would update the app for it. It shouldn’t be difficult to write code for something like that.
I hate that anytime you turn the ice machine on/off manually, it automatically turns the schedule off. We are constantly having to sign in and turn the schedule back on so it will make ice on its own. This is particularly annoying as sometimes the machine locks up and keeps running even though it isn’t making ice and then has to be unplugged or in order to get it to turn off and we have to go back into the app and turn the schedule back on. Sure wish someone would update the app for it. It shouldn’t be difficult to write code for something like that.
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Doesn’t work!
Totally worthless. Can’t even turn off the light.
App needs tons of improvement
The app needs tons of improvements. The start/stop making ice is unresponsive half the time. The schedule doesn’t work the vast majority of the time either. Set it for certain times and hit activate and it either doesn’t turn on or off when it’s supposed to.
Works as Expected
We use this app to turn it On and Off at home and remotely as well as to see what “mode” it is in.
Love the machine hate the app
I can be standing next to the machine and the app can’t find it- this is by far the worst experience I’ve had with an app
Don’t work
The App will not work
This app is trash
The opal never connects. The schedule feature doesn’t work. It’s simply trash.
Wrong app for Opal 2.0
For the Opal 2.0, you need a different app. It is called SmartHQ 👍
Barely Functional
Expensive ice maker makes delicious ice. The app is awful. I will spare you the insults over the number of times I have had to reconfigure the app to do anything. Night light and other “features” are poorly implemented and often don’t function as expected. This ice maker is expensive enough, for GE to put out a fully updated and functional 2021 version of this app.
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Needs a MAJOR upgrade.
The APP is veryyyyy slowwwww trying to connect standing even right next to the ice maker. If it even connects. It may connect 1 out of 10 tries. It does not stay connected. You have to try to connect everytime you want to use it. Even after you connect it will not let you control the features. GE needs to quit advertising the APP feature if it’s not worth the time and hassle
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Figured out how to use Schedule!
I love the ice maker but like many others I had trouble getting the schedule to work thanks to a total lack of instructions and pretty bad UI. Here’s what you need to know. Dark squares are “off” and light squares mean “make some ice!” But nothing happens until you SCROLL UP on the schedule screen and reveal the secret switch “activate schedule” which must be moved to show green!!
Other helpful hints I’ve picked up by spending way too much time googling this issue.
1) The app checks status at the top of each hour and applies what it finds.
2) If you touch the button on the machine it overrides the schedule until you go back into the app and re-activate the schedule.
Good luck and happy ice to you!
Other helpful hints I’ve picked up by spending way too much time googling this issue.
1) The app checks status at the top of each hour and applies what it finds.
2) If you touch the button on the machine it overrides the schedule until you go back into the app and re-activate the schedule.
Good luck and happy ice to you!
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Terrible App
Confirmed we have correct model for this app. So, we’re able to connect, but useful function of scheduling continues to turn off, so schedule does not work as expected and if I have to babysit, it’s not useful. Also, ice maker turns off randomly when app installed not sure of connection to app but will monitor. Quite disappointing that GE would put out such a useless app, I will definitely keep this in mind with future purchases.
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Doesn’t work
Can’t get the start/stop making ice button to ever work. Schedule doesn’t work. Poorly designed app with lots of issues.
Product is great, app is horrible
The ice is awesome but the app keeps resetting schedule and won’t upgrade to the new software even though says an update is available.
