geeni Reviews: Is It Legit?

Customer Experience

Positive experience25.4% of reviews
Neutral10.2% of reviews
Negative experience64.4% of reviews

~ Based on 578 written reviews from the US App Store.

What users say about geeni

Is geeni Safe?

geeni appears safe based on user ratings. AppsHunter Safety Score for geeni is 95/100.

This assessment is based on 437,409 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
3.0% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 437,493 App Store ratings for geeni.

Is geeni Legit?

geeni appears to be a legitimate app. AppsHunter Legitimacy Score for geeni is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Confusing and impossible to set up

Actual scam and waste of money. Will tell you that holding the pairing button will do something but it wont. Better to set your money on fire to keep warm.

The App is the Only Option

Lights literally need the app to function. Say your phone runs out of storage and deletes this app, nothing else actually works to control them. They flicker until connected to an app IE you CANNOT EVEN TURN THE LIGHTS ON WITHOUT AN APP

App

Had these cameras for a long time, they are great! Wish they had left the app alone though, took a simple to use app and made it aggravating and complicated.

Ads?

So now every time Im gonna enter the app to watch my cameras before anything I have to see an ad? I don't need ads jumping in me when I am trying to see who at the door

Last Version

You completely changed Home page layout and management ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž
Now has annoying Marketing advertisements, should be only a control App which was awesomeโ€ฆ ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž
Previously would be 4.2 stars!

Annoyance

No, I donโ€™t have a problem with geeni, but the motion detection software is becoming a problem more and more each day when I try to mainly control my camera that has motion protection turned on motion, detection triggers, off of literally nothing the only thing that moves in the room that this camera is stationed in is a cat and a dog when theyโ€™re not in the room if Iโ€™m moving the camera around motion detection should not be overriding manual controls it does this when you turn motion detection off guess what the camera override manual controls and then recalibrate where itโ€™s facing and you cannot stop this process you have to let the camera do it. There is no need for this to be a automatic feature. There should be a setting or if the camera is physically moved by someone then yes make it an automatic feature because this is getting annoying
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Trash

New update makes everything absolute trash.

Constantly going off-line

Not very reliable. It is constantly going off-line even though I have great Internet. It will freeze after a few minutes so will have to realize this, close the app and reopen. My driveway for example is very frustrating as I check waiting on a car to come up. People are at my house but the camera froze and shows me an empty driveway. Junkkkk!
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Horrible

They have recently changed the cosmetic design of this app and itโ€™s HORRIBLE. They have designed the main screen to be all these
little tiles that you touch to turn lights on and off. Although the tiles can be re-arranged, itโ€™s very restrictive and you canโ€™t place the tiles in any type of order that makes sense and they move all oven the place.

May be time for a new smart home system.
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Forcing to use cloud storage

The latest update is now forcing people to reformat their SD cards every time they try to search for footage and then be prompt to activate cloud storage, which is way too expensive

Ads

Another paid for service with ADs (including pop ups) in the app. No longer use the cameras but I still have โ€œsmartโ€ plugs that I use less and less due to the ADs in app.

Slower

Video takes much longer to load then the previous update, Iโ€™m staring at a black screen for about 20 seconds before it starts up

Update is worse

The update made it so it takes a ridiculous number of steps to change the time for one of my automation timers.

Infester de notifications -80%

Lโ€™app รฉtais pas mal avant mais depuis quelques semaines je reรงois plusieurs notifications par jours qui mโ€™insiste a payer un abonnement. Tu penses avoir une alerte de mouvement ces encore une de leurs offres ร  rabais.

Water fountain not working

The app keeps saying the device isnโ€™t connected even when Iโ€™m right next to it with my phone that has wifi and Bluetooth turned on. There is no way to make the water flow for my cats. Now I have to wait for a new water fountain for my cats.

Infuriating update

Loved this app for years but it is becoming unrecognizable and unusable. If it ain't broke don't fix it.

NOT an improvement

DISAPPOINTEDโ€ฆ.Have been using this app with geeni products for 4 or 5 yrs now, nothing fancy, mostly light and fan controllers that I turn on and off or occasionally have programmed for different times of the day and it has worked as advertised.

However, the latest โ€œupgradeโ€ (not) of the app requires an unnecessary โ€œconfirmโ€ when you want to turn a light or a fan on or off.

I donโ€™t know anyone who would consider this a necessary, helpful or productive feature. Just more unnecessary steps and clutter in the name of โ€œimprovementsโ€.
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Fix your app?

What a mess, who rewrote to app. My niece can make a better app. Login drops, no continuity of use. Needs zero stars.

5.0.1 Update Fixed Compatibility Issue

The 5.0.1 update restored compatibility with my phone which I highlighted in my previous review. Very happy for that.

Adds

Are you serious, why should anyone have to sit and watch an add in order to turn the lights on or off. This is so ridiculous. Please fix it!!!