Trash
New update makes everything absolute trash.
Constantly going off-line
Not very reliable. It is constantly going off-line even though I have great Internet. It will freeze after a few minutes so will have to realize this, close the app and reopen. My driveway for example is very frustrating as I check waiting on a car to come up. People are at my house but the camera froze and shows me an empty driveway. Junkkkk!
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Horrible
They have recently changed the cosmetic design of this app and it’s HORRIBLE. They have designed the main screen to be all these
little tiles that you touch to turn lights on and off. Although the tiles can be re-arranged, it’s very restrictive and you can’t place the tiles in any type of order that makes sense and they move all oven the place.
May be time for a new smart home system.
little tiles that you touch to turn lights on and off. Although the tiles can be re-arranged, it’s very restrictive and you can’t place the tiles in any type of order that makes sense and they move all oven the place.
May be time for a new smart home system.
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Forcing to use cloud storage
The latest update is now forcing people to reformat their SD cards every time they try to search for footage and then be prompt to activate cloud storage, which is way too expensive
Ads
Another paid for service with ADs (including pop ups) in the app. No longer use the cameras but I still have “smart” plugs that I use less and less due to the ADs in app.
Slower
Video takes much longer to load then the previous update, I’m staring at a black screen for about 20 seconds before it starts up
Update is worse
The update made it so it takes a ridiculous number of steps to change the time for one of my automation timers.
Infester de notifications -80%
L’app étais pas mal avant mais depuis quelques semaines je reçois plusieurs notifications par jours qui m’insiste a payer un abonnement. Tu penses avoir une alerte de mouvement ces encore une de leurs offres à rabais.
Water fountain not working
The app keeps saying the device isn’t connected even when I’m right next to it with my phone that has wifi and Bluetooth turned on. There is no way to make the water flow for my cats. Now I have to wait for a new water fountain for my cats.
Infuriating update
Loved this app for years but it is becoming unrecognizable and unusable. If it ain't broke don't fix it.
NOT an improvement
DISAPPOINTED….Have been using this app with geeni products for 4 or 5 yrs now, nothing fancy, mostly light and fan controllers that I turn on and off or occasionally have programmed for different times of the day and it has worked as advertised.
However, the latest “upgrade” (not) of the app requires an unnecessary “confirm” when you want to turn a light or a fan on or off.
I don’t know anyone who would consider this a necessary, helpful or productive feature. Just more unnecessary steps and clutter in the name of “improvements”.
However, the latest “upgrade” (not) of the app requires an unnecessary “confirm” when you want to turn a light or a fan on or off.
I don’t know anyone who would consider this a necessary, helpful or productive feature. Just more unnecessary steps and clutter in the name of “improvements”.
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Fix your app?
What a mess, who rewrote to app. My niece can make a better app. Login drops, no continuity of use. Needs zero stars.
5.0.1 Update Fixed Compatibility Issue
The 5.0.1 update restored compatibility with my phone which I highlighted in my previous review. Very happy for that.
Adds
Are you serious, why should anyone have to sit and watch an add in order to turn the lights on or off. This is so ridiculous. Please fix it!!!
I’d rather light a candle some days
I’ve always been on the fence about having to turn on a light from my phone. Sometimes you just want to switch on the light and switch it off. With this, you have to find your phone, find the app, then find the light you want on - but at least the interface had a quick menu. This new interface makes things even more cumbersome to get to your devices. I wish it could be used as a widget to not even have to open the app.
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Nope!
The update wiped out all of my individual lights. The only thing I have left are my groups. Phillips Hughes here I come.
Update: Still confused as to why the update broke so much functionality. If anyone wants to get a true feeling about what’s going on with an app look at the most recent review/comments about it. I’m absolutely switching to Phillips Hue after this update. Ad filled garbage is my review.
Update: Still confused as to why the update broke so much functionality. If anyone wants to get a true feeling about what’s going on with an app look at the most recent review/comments about it. I’m absolutely switching to Phillips Hue after this update. Ad filled garbage is my review.
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New update makes you watch ads
App now requires you to watch ads before you can access your smart devices. Just had to watch an ad to turn my office light on. Terrible experience
Absolutely zero customer service, help ticket open for 7 years and counting because they do not care
Every time you update something looses function, now I can’t turn the plugs off and if you press the button it now disconnects and the device has to be reconnected and to do so it has to be deleted as well as all the schedules, this is the fifth time this has happened today and I’m livid!!! Don’t you test stuff before you put it out? Cause you don’t update very often so I figure you have plenty of time to double check your catastrophes before releasing them on the public.
9/7/26 Devices not showing up and then disconnecting after having to reestablish connection after your “update” that disconnected all twelve of my devices at two different locations, to which I really appreciated the 1.5hr drive just to go reconnect the cameras and low and behold they have dropped two times since your “update”.
Also 2 other cameras will not reconnect and after 9 times going through the reconnection process they fail to connect no matter what method of connection is used. Another issue none of the devices reconnect on the rediscovery of network after they disconnect themselves so that function no longer works. The default image size is 1/3 smaller than before making details of the image harder to view. Since the “update” I now have a poor network connection notice that has not been there ever before and the live feed is now 2 seconds of footage and 15-19 seconds of a still image and it comes back for a couple seconds and freezes again.
Some features I relied on have completely been removed for a couple devices. So big deal if the cameras load faster, when you get a still image and have to wait 20 seconds to see what the alert was, cause it’s gone by the time the live stream unfreezes.
One device is only alerting to sounds and no motion detection. You didn’t fix anything you just moved problems around and created more issues resulting in almost half my devices to become unconnectable. 4 of 12 are useless and for 50-75 dollars each and less than 2 years of service life you can be assured I will not be replacing them with anything with the geeni name on it.
BTW the cameras that you’ve bricked are my nanny cams and that’s a whole other issue on its own and feels intentional.
You know this app was awesome 5 years ago, for about 9 months and it’s been slowly spiraling into a dumpster fire and the flames are now cresting the lid.
It’s honestly sad to witness the decline in the usability of the app and the untimely failure of devices that bare the geeni name.
9/7/26 Devices not showing up and then disconnecting after having to reestablish connection after your “update” that disconnected all twelve of my devices at two different locations, to which I really appreciated the 1.5hr drive just to go reconnect the cameras and low and behold they have dropped two times since your “update”.
Also 2 other cameras will not reconnect and after 9 times going through the reconnection process they fail to connect no matter what method of connection is used. Another issue none of the devices reconnect on the rediscovery of network after they disconnect themselves so that function no longer works. The default image size is 1/3 smaller than before making details of the image harder to view. Since the “update” I now have a poor network connection notice that has not been there ever before and the live feed is now 2 seconds of footage and 15-19 seconds of a still image and it comes back for a couple seconds and freezes again.
Some features I relied on have completely been removed for a couple devices. So big deal if the cameras load faster, when you get a still image and have to wait 20 seconds to see what the alert was, cause it’s gone by the time the live stream unfreezes.
One device is only alerting to sounds and no motion detection. You didn’t fix anything you just moved problems around and created more issues resulting in almost half my devices to become unconnectable. 4 of 12 are useless and for 50-75 dollars each and less than 2 years of service life you can be assured I will not be replacing them with anything with the geeni name on it.
BTW the cameras that you’ve bricked are my nanny cams and that’s a whole other issue on its own and feels intentional.
You know this app was awesome 5 years ago, for about 9 months and it’s been slowly spiraling into a dumpster fire and the flames are now cresting the lid.
It’s honestly sad to witness the decline in the usability of the app and the untimely failure of devices that bare the geeni name.
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Love it
When I first ordered my 1st pair of lights was hesitant and didn’t think they would last long now it is 2026 and lights I got still are working just today received my second set for my Office now, I have them in my office and in bedroom and would you not said still working with no issues best LED rgb lights I ever got since then even App got upgraded absolutely love this brand and company. Hope my second set of right less just as long. If not longer.
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No Roomate Needed
This little camera is the roommate I didn’t know I needed. It watches the door, texts me when something moves, and doesn’t eat my leftovers. Night vision is decent, setup was easy, and it hasn’t given me a heart attack with fake alerts… much. 10/10 would let it spy on my porch again.
