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GemIQ

GemIQ

by HEIG LIMITED

132 ratings
91 reviews
📷 Photo & Video
Free

Details

  • Released
  • Updated
  • April 22, 2018
  • September 2, 2026

Features

Developer

HEIG LIMITED
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GemIQ screenshot #1 for iPhone
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About

Capture professional-quality photos and videos of jewelry with ease. This app connects wirelessly to a compatible device, offering one-click capture, adjustable brightness for perfect white backgrounds, and various video modes. It includes a dedicated gallery to organize and export your creations.

✓Wireless Bluetooth turntable control
✓Studio-quality image capture
✓Adjustable brightness for white backgrounds
✓One-click studio-quality video capture
✓Multiple video modes (45, 90, 360 degrees)
✓Built-in media gallery
✓Export images and videos
Show original description

What users say

Summarized from real user reviews of GemIQ. Based on 132 reviews and a 4.7/5 average, it highlights the 11 positives and 19 negatives reviewers mention most about this Photo & Video app.

Positive things

  • 👍Easy to use
  • ✨Professional looking photos
  • 🚀Fast photo/video capture
  • 💡AI features are good
  • 🌟Great for jewelry/gemstone business
  • 🔄Consistent images
  • 🎨All-in-one editing app
  • 💡Catalog feature is great
  • 💡Background removal tool
  • 👍Highly recommend
  • 💡Customer service reached out

Negative things

  • 🐛App crashes frequently
  • 🐛App is slow and clunky
  • 🐛Blurry photos/videos
  • 🐛Poor image quality
  • 🐛Bluetooth connection issues
  • 🐛App drains battery fast
  • 🐛Updates ruin the app
  • 🐛Lost features after updates
  • 🐛Cannot save photos/videos
  • 🐛Inconsistent brightness/color
  • 🐛App logs out frequently
  • 🐛Not compatible with new phones
  • 🐛Expensive subscription model
  • 🐛Accessories are cheaply made
  • 🐛Internal server error
  • 🐛Zoom/focus issues
  • 🐛White balance off
  • 🐛App requires login
  • 🐛Bloatware issues (large app size)
See all reviews

What's New in GemIQ

5.7.9

September 2, 2026

Bug fixes and other improvements

User reviews

Most RecentHighest RatedLowest Rated

Gone downhill fast

This app use to be great, but every time they update it the user interface gets worse and worse. It’s absolute garbage now, difficult to navigate and upload photos. If I had any other choice of app to use with the light box, I’d gladly switch and never look back.
MargueriteSCMargueriteSC

Good quality image from this app GemIQ, enjoy taking photos every morning, the right time

Can’t stop taking photos with GemIQ, and I achieved my strategy to create good images for my website and Instagram.
vituktavitukta

Pretty easy photo studio to work

I am on my second Gem light box and they continue to improve it with each new version. Improvements that could be made are the lights inside to help enhance the metals. Sometimes the photo settings blow out way too much in the product in the background. A nice balance can be obtained if you mess with the settings
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Central WI SWFCentral WI SWF

Ai features

The new AI update is insanely good! Thank you
Wally_usa85Wally_usa85

Love it

Use it at my job all the time and it works great
Enma1995Enma1995
See 86 more reviews

User experience

🐞

Reported Bugs

38 issues

App crashes

Bug

Bluetooth not working

Bug

Cannot connect to lightbox

Bug

Disconnects within seconds

Bug

App logs out

Bug

SKUs wiped out

Bug

Logos and watermarks not working

Bug

Internal server error

Bug

Camera crashes app

Bug

App does not focus

Bug

Image quality decreased after update

Bug

Zoom limited to 2x

Bug

UI less responsive

Bug

Reset automatically selects GemAI

Bug

Zoom/focus slider disappeared

Bug

Picture is blur and very confusing

Bug

Losing features even if not used

Bug

App size becomes very large (bloatware)

Bug

Cannot use cameras to full potential

Bug

Doesn't allow saving photos or videos

Bug

Doesn't connect anymore

Bug

Eclipse mode missing

Bug

Sync with older GemLight boxes not working

Bug

Color quality issues in eclipse mode

Bug

Force auto coloration in eclipse mode

Bug

AI generate description function is awful and cannot be disabled

Bug

Blurry and do not focus since phone upgrade

Bug

Calibrate function doesn't do anything

Bug

Distortion when zooming

Bug

App crashes when editing and saving

Bug

Brightness adjustment issues (too bright/too dark)

Bug

Color slides to bright or dark finish

Bug

Background blows out jewelry when making background white

Bug

App drains battery incredibly fast

Bug

Image gets stuck when switching to photo mode after video

Bug

New update messed up Bluetooth connection with turntable and aerial

Bug

Timer runs but table doesn't move

Bug

Timestamp added to SKU number in image file name

Bug
✨

Requested Features

18 requests

Add eclipse mode

Feature

Bring back search bar

Feature

Add 9:16 ratio option

Feature

Add zoom percentage indicator

Feature

Add text editing to videos

Feature

Increase upload limit for photos/videos

Feature

Add option to delete/share multiple items at once

Feature

Add logo to video

Feature

Add more media editing tools

Feature

Allow video background removal

Feature

Add try-on links to mobile app

Feature

More complimentary add-ons for editing

Feature

Allow video without turntable

Feature

Adjust brightness manually

Feature

Improve photo/video quality

Feature

Fix Bluetooth connection

Feature

Add SKU numbers to file names/viewable

Feature

Make login optional

Feature

FAQ

What does the GemLightbox App do?

The GemLightbox App is designed to work with the GemLightbox and allows users to capture studio-quality images and videos of jewelry. It offers features like wireless control of a turntable, adjustable brightness for perfect white backgrounds, and various video recording modes.

What are the key features of the GemLightbox App?

Key features include wireless Bluetooth connection to a turntable for remote control, the ability to take studio-quality photos with adjustable brightness for white backgrounds, and one-click video capture in modes like 45, 90, and 360 degrees. It also has a built-in gallery to manage and export your media.

Is the GemLightbox App free to use?

Yes, based on the provided information, the GemLightbox App is free to use. There are no mentions of in-app purchases or subscription fees, indicating it is a free application.

What devices is the GemLightbox App compatible with?

The description specifically mentions that the app is for use with the GemLightbox and refers to a native iPhone gallery, suggesting it is compatible with iPhones. It also mentions connecting to a turntable via Bluetooth.

How can I use the GemLightbox App for my business?

This app is ideal for e-commerce businesses, particularly those selling jewelry. You can use it to quickly and easily create professional product photos and videos with consistent white backgrounds, enhancing your online listings and marketing materials.