Gemstone Lights Reviews: Is It Legit?

Name: Gemstone Lights
Rating: 4.9 (4485 reviews)

Gemstone Lights

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience88.1% of reviews

Neutral4.8% of reviews

Negative experience7.1% of reviews

~ Based on 84 written reviews from the US App Store.

What users say about Gemstone Lights

Reviews of Gemstone Lights are mostly positive: the Lifestyle app is rated 4.9/5 from 4.5K App Store ratings. What users like most: great app, even better than the first, easier to use and more robust performance. Top complaints: the app is really hard to use if you want to zone, support is terrible, this app is more awkward than the original and is missing key features, like dark mode. Summarized from real user reviews.

Positive things

🚀Great app, even better than the first!
👍Easier to use and more robust performance
👍Extremely happy with my lights and the new features
👍Fantastic!! Envy of the subdivision
👍Absolutely best investment ever!
👍App works great, easy to organize
👍Best app out there for these holiday lights
👍Love the now playing feature
👍Love how easy they are to use
👍Very easy to work with, great tech support
👍Amazing product, fantastic installation
👍Soo much fun and soo much cheaper than other companies!
👍Love the new hub2 app
👍Great update, awesome intuitive features
👍Super cool interface and new features
👍Changing the game in the permanent lighting industry
👍They listen, they hear your feedback
👍Amazing Upgrade! More intuitive and robust
👍This app is easy to navigate and allows for great customization
👍So much better, more options for timers and search patterns

Negative things

🐛The app is really hard to use if you want to zone, support is terrible
🐛This app is more awkward than the original and is missing key features, like dark mode
🐛The sway pattern is not working the same way as it was with the original hub
🐛Still missing folders and patterns, been out for a while and they still haven't been fixed

Is Gemstone Lights Safe?

Gemstone Lights appears safe based on user ratings. AppsHunter Safety Score for Gemstone Lights is 98/100.

This assessment is based on 4,485 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience

1.0% of ratings suggest some concerns

0.4% of ratings point to a risky experience

~ Based on 4,485 App Store ratings for Gemstone Lights.

Is Gemstone Lights Legit?

Gemstone Lights appears to be a legitimate app. AppsHunter Legitimacy Score for Gemstone Lights is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Figured ing things out

Over all the app is pretty easy. I used ChatGPT to get me through the harder parts.

GGemmaP1964

8 days ago

Permanent lights

We love our new lights. Options are also great with many variations and bright colours. Makes our house look excellent and all the Neighbor’s also love them. Installation excellent quality thanks to Cam.

LLLots of lights

19 days ago

Response from developer

Thank you so much for this! We are glad you are loving all the variations and colors, and that the neighborhood's enjoying the view too. We will be sure to pass along your kind words to Cam!

Life savers

These lights are literally saving lives , climbing up and down to put up Christmas lights is a thing of the past now. I also love the options for all the other occasions that we would never think of doing anything for .

TTheflash50

23 days ago

Response from developer

We are so happy to hear you're enjoying the lights! Glad the ladder-climbing days are behind you, and that you're finding all kinds of new occasions to help light up.

App ok but need better tutorials

App is a bit clunky to navigate. Animations are not intuitive

SSharonH1026

a month ago

Permanent lighting

This was a great decision. When they say you get what you pay for it’s true in most cases as it is with Gemstone’s product. Silver Bells who I have used for a few years happened to be the licensed installer and everything went great and the product far exceeds my expectations and destroys the other lesser products in my neighborhood. The app is so great. My wife and I can set the whole year up for holidays, sports teams, and can lighting look for regular days. To say I am impressed is to say the least. Love it.

BGBad Service Globalists!

2 months ago

Awsome

Beautiful

OOldgal19

3 months ago

Response from developer

We are so happy to hear you're enjoying the lights! Thank you for your review!

Phenomenal.

This app is by far the best in the industry. Is somebody that has had multiple permanent lighting products… Gemstone is the best!

MMusicreview2173

6 months ago

Great product, frustrating app

Excellent product that looks amazing on the house but a highly confusing app. Really tricky to find what you want, add to schedule, customize, etc. All these features exist and are awesome once you do…but it’s so counterintuitive that it makes you feel a bit crazy. Often realize that I didn’t actually set the schedule, customized the wrong template, didn’t save what I thought I did, etc. Needs an overhaul.

SSun2n

6 months ago

Response from developer

Thank you for your honest feedback. We truly appreciate you taking the time to share your experience. If you have any additional feedback, please feel free to reach out to us at apps@gemstonelights.com or (888) 908-2675.

Music Sync

The only reason for the four star is, I hope that in future update, the lights can sync to music being played from my device, right now they need to be played on a another device and listened to by my phone. Other than that, there are billions of options with these lights and they are very high-quality.

Ttwaikel

6 months ago

Great lights but app does have a big quirk

Just got the lights and love them! Unfortunately, I do gotta knock off a star cause the app in my opinion has a major quirk that I can’t overlook. If you plan on simply selecting a premade pattern and calling it a day you’ll be just fine. The quirks for me were realized on if you ever try and attempt to create your own pattern or custom design. You’ll find that your lights will automatically turn on for all your neighbours to watch your live editing. The app won’t even tell you that the lights were turned on within editing and you’ll also have no way of turning them off on the unsaved page you’re on. This is super clunky in my opinion. The app should tell me at all times the systems status, especially through the editing process, and always give me the option to either turn them off or maintain what’s on. My neighbours don’t need to know and watch every time I’m trying to create something in the app.

W8Wpg 8625

8 months ago

Response from developer

Thank you for your honest feedback. We truly appreciate you taking the time to share your experience. I have passed along your suggestion to the development team. If you have any other specific features you'd like to see, we’d love to hear them. Please feel free to reach out to us at app@gemstonelights.com or (888) 908-2675.

Best app! Best Product! Best company!

I’ve had the opportunity to play with a few other apps for permanent lighting products, and this is by far the best! Gemstone is always releasing new features, new folders, and new patterns and constantly monitoring everything to make sure the app is running smooth! Lots of updates to ensure our system works well! Gemstone is the best!

TTylerh270

8 months ago

Gemstone Lights

This is the most beautiful investment we’ve made to our home. It’s stunning to see the fun colors come on set to uniquely display our taste and define design and themes. Gemstone lights have not just illuminated our home but has added a fun and creative touch that makes our home look fantastic and distinctive from our neighbors. It’s the equivalent of the old 1960’s mood ring!

MMrs.Lipitor

8 months ago

Shiloff/Basaraba lights

We love them!! Sat outside and explored all the options. Had a lot of fun doing that. They are so pretty

LLexus2018

9 months ago

Response from developer

Thank you so much for leaving a review! We're so happy to hear you love them and are having so much fun!

Setting the Standard in Permanent Lighting Systems

The app is the key to any permanent lighting system. This app works, and works well.

FFunGuySales

9 months ago

Response from developer

Thank you for leaving a review!

Beautiful Lights

Gemstone lights are the best bang for the money and money well spent! We have them turned on for the holidays and special occasions as well as every evening for architectural/security lighting. There are infinite lighting options and configurations whether it be brightness, color or motion, not to mention all the preset configurations.

RRCZL1

10 months ago

Davis Household

We recently had our lights installed. We did not want the hassle of going up and down a ladder to install Christmas lights. Our installer was Marvin. He was polite, patient and friendly. He took his time to educate us on how to use the app and there was no mess left. We love our lights, the app is user friendly and we can use the lights for several occasions even as security. This was well worth the money.

APAnthony & Pamela

10 months ago

Love It

Easy to use lots of options I’m still navigating through it all.

BBlk*Romeo

10 months ago

Response from developer

We’re happy to hear you’re enjoying the lights! If you ever need extra support, please feel free to reach out to us at support@gemstonelights.com or (888) 908-2675.

Almost perfect.

Amazing options. I only wish we had a small video clip to see how each pre programmed design looks.

KKitty.H1

10 months ago

Response from developer

Thank you for leaving a review! We’ll be sure to forward your recommendation to the team. If you have any other feedback, please feel free to contact us at support@gemstonelights.com or (888) 908-2675.

Worth the money

Absolutely love my gemstone lights installed by Haven here in Kearney, Ne. So many choices and can create my own scheme . They were professionally installed in less then 4 hours by two young men that lived there job and knew what they were doing.

Tthedog42

10 months ago

Over the moon

Very satisfied with the install the installer, the look of the lights and options. Only had it a few days so still exploring.

BBert23124

10 months ago

Response from developer

Thank you for leaving a review! If you ever need help learning to control the lights, we have guides on our site, or you can reach out to our customer service team at support@gemstonelights.com or (888) 908-2675.