Gendome appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Gendome is 68 out of 100 points across 7 verification signals from App Store and developer data.

Gendome User Reviews

Name: Gendome
Rating: 3 (2 reviews)

Gendome

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Is Gendome Safe?

Not enough ratings yet to assess Gendome.

Is Gendome Legit?

Gendome appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Gendome is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

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The app is next-gen

The app UI is looks great and functional. So far running as expected!

the_Fitz_project

5 months ago

Connection to power station

I’ve tried for the past 2 hours to connect the app to the go 300 and the app doesn’t find it. Very disappointing I was very excited for this product I now might return it since it doesn’t seem to want to connect.

Cfabian23

8 months ago

Response from developer

Please try to press and hold the IoT button on the device for 3 seconds ，and make the Wi-Fi icon flash, then search via the app. If the issue persists, please consult through the "Feedback" section in the app.

App unable to find with Bluetooth

Just got the Gendome power station today and although it turns on, the app on the iPhone is unable to find the GO 300 with Bluetooth. It is very frustrating.

GSXR1000_Rider

10 months ago

Response from developer

Experience

This app is very smooth to use, meeting the needs of daily device monitoring and enabling remote control of my device. I hope more practical and intelligent features will be developed in the future.

Bruce cheer

2 years ago

App updated April 15, 2023

The developer of the app fixed the connectivity issues and easily now one gains the functions controlled by the app to the portable power station. This is good news from an earlier frustrated customer.

Fortunately the app has bluetooth connectivity. Making the wifi connection requires a series of awkward steps and ends frequently in failure. Many iot devices in my home are simple to log into, not this one. Again, I usually opt in to using the bluetooth connection; unfortunately you have to be in very close proximity to the device to use it.

MHA123

3 years ago

Gendome

One of my favorite power stations.

Dionte Love

3 years ago

Neither the app nor the batteries themselves work

Neither Wifi nor Bluetooth can connect to either of my 2 Gendomes, even though the phone can see the devices via both Wifi and Bluetooth. The batteries themselves also do not work as a UPS. When I try to fast charge them via a wall outlet, the device overheats and shuts down. I can get them to charge slowly, but then if I attach devices to the battery they will randomly shut off even when the battery is full.

NeonNinja

3 years ago

Response from developer

We sincerely apologize for the inconvenience. Could you please contact us via support@gendome.com? We will get back to you as soon as possible. Thank you.

App updated April 15, 2023

MHA123

3 years ago

Can’t connect

I’m unable to connect via Bluetooth and Wi-Fi. I tried contacting support and have not heard back so I’m writing here to try and get a response. Wi-Fi is on 2.4GhZ and the puzzling thing is it won’t connect even over Bluetooth. Please fix!

StormShadow TBS

3 years ago

Response from developer

We are sorry for the inconvenience. We kindly suggest updating your app to the latest version, as this may resolve the issue. If the problem persists, please contact our support team at support@gendome.com. We are here to assist you. Thank you.