Seems stuck on a must update loop
Just updated and still pops up that the app needs an update. Not functional to set an appointment.
Updated app but still get an error
Trying to book an appt but says I need to update the app. I have already downloaded the latest version but still getting the same error.
Overall I have not been impressed by the app for year. It doesn’t consider the customer experience when you book. You should be able to bookmark your stylists and easily book recurring business.
I think the brand is stronger than the look and feel of the app.
Overall I have not been impressed by the app for year. It doesn’t consider the customer experience when you book. You should be able to bookmark your stylists and easily book recurring business.
I think the brand is stronger than the look and feel of the app.
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Used to appreciate
I used the app consistently for two years to book, reschedule and cancel appointments. Today, attempted to use and received message the version I had was out of date, please update. I updated and am now in a loop that keeps telling me to update (App Store won’t let me as I already did) and I cannot book or see services. Weird. Ironic because current update was to fix bugs. Hmmm???
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can’t reset password
it’s useless if I can’t access it
Hideous, outdated app
Practically useless because it won’t let you stay signed in, won’t save your sign in or allow you to use the Face ID option. Irritating beyond belief, and despite constant complaining for the last three years, they never fix it.




