Gene Juarez Salons & Spas

Gene Juarez Salons & Spas

Live Beautifully!

102 ratings
40 reviews
Free
With Ads

Details

  • Released
  • Updated
  • May 9, 2020
  • June 18, 2024

Features

Gene Juarez Salons & Spas screenshot #1 for iPhone
Gene Juarez Salons & Spas screenshot #2 for iPhone
Gene Juarez Salons & Spas screenshot #3 for iPhone
Gene Juarez Salons & Spas screenshot #4 for iPhone
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About

Easily manage your salon and spa appointments on the go. Schedule, cancel, or modify bookings, view your history, and purchase gift cards. Streamline your salon experience with convenient check-in and check-out features.

βœ“Schedule appointments
βœ“Cancel appointments
βœ“Change appointments
βœ“View appointment history
βœ“Purchase gift cards
βœ“Check in and out
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What users say

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What's New in Gene Juarez Salons & Spas

5.12.0

June 18, 2024

Bug fixes

User reviews

Seems stuck on a must update loop

Just updated and still pops up that the app needs an update. Not functional to set an appointment.

Updated app but still get an error

Trying to book an appt but says I need to update the app. I have already downloaded the latest version but still getting the same error.
Overall I have not been impressed by the app for year. It doesn’t consider the customer experience when you book. You should be able to bookmark your stylists and easily book recurring business.
I think the brand is stronger than the look and feel of the app.
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Used to appreciate

I used the app consistently for two years to book, reschedule and cancel appointments. Today, attempted to use and received message the version I had was out of date, please update. I updated and am now in a loop that keeps telling me to update (App Store won’t let me as I already did) and I cannot book or see services. Weird. Ironic because current update was to fix bugs. Hmmm???
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can’t reset password

it’s useless if I can’t access it

Hideous, outdated app

Practically useless because it won’t let you stay signed in, won’t save your sign in or allow you to use the Face ID option. Irritating beyond belief, and despite constant complaining for the last three years, they never fix it.

Developer apps

User experience

🐞

Reported Bugs

95 issues

App needs update loop

Bug

Error message to update app

Bug

Cannot book appointment

Bug

Cannot see services

Bug

Cannot reset password

Bug

Cannot stay signed in

Bug

Won't save sign in

Bug

Face ID option not usable

Bug

Loses login

Bug

Won't let you enter phone number properly

Bug

Never sends code to reset password

Bug

Doesn't label fields for autofill

Bug

Credit card repeatedly rejected

Bug

Reservation not tied to account

Bug

UI clipped by notch

Bug

Won't let me enter verification code

Bug

Verification code with special characters not accepted

Bug

Wiped history

Bug

Keeps locking me out

Bug

Cannot sign in

Bug

Requested link to reset password sent verification code that locked me out

Bug

App does not allow you to move along services

Bug

Cannot go back to list of services

Bug

Cannot choose another location

Bug

App freezes often

Bug

App is missing services

Bug

Only works every other time

Bug

Check in forms don't work

Bug

Won't show forms for check-in

Bug

App does not show Federal Way location

Bug

Upcoming appointments shows no appointments

Bug

Prices aren't the same on app as location

Bug

App will not let me reset my password

Bug

App says it needs to be updated but App Store shows 'open'

Bug

Cannot update profile

Bug

Email and phone number entered incorrectly and cannot update

Bug

App not allowing password reset

Bug

Need app to check in for appointment

Bug

Cannot edit preferences

Bug

Error that a user already exists

Bug

Won't let me use card I always use

Bug

Spelling mistakes

Bug

Does not accept Maestro cards

Bug

App won't send verification code

Bug

Says username already exists but never used

Bug

Forgot password option is grayed out

Bug

Cannot create account

Bug

Terms of service link not opening

Bug

Cannot check 'agree to terms of service'

Bug

Lose information on page and have to start over

Bug

Will not let me update my profile

Bug

Doesn't show appointments

Bug

Text won't wrap so it's readable

Bug

Links are offscreen and inaccessible

Bug

Cannot get logged in

Bug

Doesn't recognize password

Bug

Cannot get to reset link

Bug

Words overlap when scheduling

Bug

Terms And Conditions are blank

Bug

Not able to save payment method if using MasterCard

Bug

App keeps telling me username already exists

Bug

Will not send verification code

Bug

Forgot password option is grayed out

Bug

App does not accept notifications for checking in

Bug

App will not work on new iPhone

Bug

Cannot use app to let them know you have arrived

Bug

Cannot use app for mobile check in

Bug

Terms of service link not opening

Bug

Cannot check 'agree to terms of service'

Bug

Lose information on page and have to start over

Bug

Will not let me update my profile

Bug

Doesn't show appointments

Bug

Text won't wrap so it's readable

Bug

Links are offscreen and inaccessible

Bug

Cannot get logged in

Bug

Doesn't recognize password

Bug

Cannot get to reset link

Bug

Words overlap when scheduling

Bug

Paid when made appointment but still asked for payment

Bug

Wouldn't let me use saved cards or Apple Pay

Bug

App showed saved card but nothing happened

Bug

Said add a payment method

Bug

App wouldn't let me check in

Bug

Location services set to always allow, but no reason to have them on 24/7

Bug

Had to utilize staff for contactless check in and payment

Bug

Reset feature does not accept passwords

Bug

Object is not found error on password reset

Bug

Password rules pop up again after submitting valid password

Bug

Booked appointments in Redmond, received email confirmations with Bellevue address

Bug

No email confirmation for rescheduling

Bug

No email confirmation for cancellation

Bug

Self Check-In requires Location services to be set to Always

Bug

Tutorial is unclear as to payment instructions

Bug

Selection of a stylist is clumsy

Bug

No explanation of different service options

Bug
✨

Requested Features

14 requests

Bookmark stylists

Feature

Easily book recurring business

Feature

Allow Face ID option

Feature

Support Apple Pay

Feature

Support Sign in with Apple

Feature

Add detail to service options

Feature

Make selecting professional simpler

Feature

Allow MasterCard payments

Feature

Allow Maestro card payments

Feature

Improve text wrapping for readability

Feature

Add landscape mode

Feature

Allow saving payment methods

Feature

Provide explanation of service options

Feature

Allow booking 5 weeks out

Feature

FAQ

What can I do with the Gene Juarez Salons & Spas app?

The app allows you to schedule, cancel, or change existing appointments. You can also view your appointment history and upcoming reservations, and purchase gift cards directly through the app. Additionally, it offers convenient check-in and check-out functionality.

Is the Gene Juarez Salons & Spas app free to use?

The app itself is free to download and use. However, it does contain advertisements. Any services booked or gift cards purchased through the app will incur their respective costs.

How do I book an appointment using the app?

Once you have downloaded and opened the app, you can navigate to the scheduling feature. From there, you can select your desired service, choose a date and time, and confirm your booking. You can also modify or cancel existing appointments through the same section.

Can I purchase gift cards for Gene Juarez Salons & Spas through the app?

Yes, the app provides a straightforward way to purchase gift cards. You can select the gift card option within the app, choose the desired amount, and complete the purchase process.